Working at Blue Cross Blue Shield of Michigan | Glassdoor

Blue Cross Blue Shield of Michigan Overview

www.bcbsm.com
Detroit, MI
5001 to 10000 employees
1939
Nonprofit Organization
Insurance
$10+ billion (USD) per year
When you think of Blue Cross Blue Shield of Michigan for health insurance, you can know you’re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the ... Read more

Mission: We commit to being our members’ trusted partner by providing affordable, innovative products that improve their care and health.

We aspire to be clear and simple, to help you make the right choices, to offer valuable coverage, and help you get ... Read more

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Blue Cross Blue Shield of Michigan – Why Work For Us?


If you only think health insurance when you think of Blue Cross Blue Shield of Michigan, we’re OK with that.

After all, our roots go back to the first health insurance plans in the U.S. These plans were created nearly a century ago for working people—teachers, miners and lumberjacks who just wanted affordable, quality health care.

A lot has changed since then. Health care reform is bringing more change. Our company is changing, too. We became a nonprofit mutual company in 2014. This means that our members now have a stronger voice. 

At the same time, there's much that hasn't changed: the need for affordable, quality health care and our role as a leader in helping Michigan residents get that care. We continue to be the largest health insurer in the state.

Our unique vision and mission means we can bring the best of both worlds to our members and their communities:

  • Plans for employers and individuals that meet today’s needs, budgets and lifestyles
  • The largest network of doctors and hospitals in the state
  • Lower health care costs
  • Higher quality health care
  • Award-winning diversity practices
  • Grants and programs that promote better health throughout Michigan


When you think of Blue Cross Blue Shield of Michigan for health insurance, you can know you’re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future. Some things never change.

 

Our Mission

We commit to being our members’ trusted partner by providing affordable, innovative products that improve their care and health. 

Our Customer Commitment

We aspire to be clear and simple, to help you make the right choices, to offer valuable coverage, and help you get quality health care for you and those you love.

Our Commitment to our Social Mission

  • Increasing access to affordable health care
  • Enhancing the quality of care patients receive
  • Improving the health of Michigan’s citizens and communities



At Blue Cross Blue Shield of Michigan, we are creating a culture of acceptance, understanding, and cultural competency. Cultural competency helps us do our jobs better and provide the best in customer service and every employee plays a significant role in that.

We are also committed to ensuring a workplace as diverse as the communities we serve, an environment that is inclusive and provides an opportunity for everyone to be their very best and share their talents and skills.

Leadership for diversity and inclusion starts at the very top at Blue Cross. Our president and CEO, Daniel J. Loepp has a strong commitment to diversity and inclusion and established a Diversity Leadership Council to guide our strategy and efforts. The council is made up of executives from different areas of the organization. They help employees understand diversity and inclusion.

In addition to the leadership of the Diversity Leadership Council, the following committees at all levels of the organization help facilitate our efforts:

  • Diversity Leadership Council
  • Divisional Diversity Champions
  • Division Employee Committees
  • ERN Chair Committee
  • UAW and BCN Diversity and Inclusiveness Executive Oversight Council

We reinforce our commitment through diversity training. It's essential for our business growth and support of our members.

Our employee resource networks strengthen this commitment. The networks bring together employees who have a common interest. They promote diversity, create professional development opportunities and provide fresh perspectives to make our business better. 

Some of our events that expand cultural awareness are:

  • Diversity expos
  • Heritage month celebrations
  • Panel discussions and seminars


The diversity in our workforce:

At Blue Cross Blue Shield of Michigan, we’re proud of the diversity in our workforce. Over 40 percent of our employees are people of color and 73 percent of our employees are women.



We have gender equality in our leadership positions:

  1. 52 percent of our higher management (director and up) positions are filled by women
  2. 41 percent of our vice presidents are women
  3. Eight women serve on our 35-member board of directors



Health Care IT is Changing, And So are We

While you may know Blue Cross Blue Shield of Michigan and Blue Care Network as the state’s largest health insurance company, we’re also one of Detroit’s largest information technology companies. IT is our backbone, supporting everything we do to improve the health of Michigan’s residents and communities.

Join us through a career opportunity at Blue Cross Blue Shield of Michigan to make health insurance easier.

What you need to know about working here:

Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust. Interested in joining us?

You don't have to be a health care professional to have a rewarding career here. There are opportunities in lots of fields, like accounting and finance, IT, marketing and sales, human resources and underwriting.

Our employees are eligible for several great perks.

  • Comprehensive medical, dental and vision insurance
  • 401(k) with company match
  • Annual bonuses
  • Tuition assistance
  • Paid parking

We also value diversity in our workforce. We work to better understand our employees so we can better understand our customers. Take a look at the recognition we've earned for creating a diverse workforce.

Confidence comes with every career

With more than 8,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust. Interested in joining us?  Check out our internships!

Blue Cross Blue Shield of Michigan Reviews

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Blue Cross Blue Shield of Michigan President and CEO Daniel J. Loepp
Daniel J. Loepp
145 Ratings
  • Featured Review

    "Communications specialist writer"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Communications Specialist in Detroit, MI
    Current Employee - Corporate Communications Specialist in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Michigan full-time (Less than a year)

    Pros

    Love my job. I am fortunate enough to be in the mix with a great team of many professionals who are passionate about their work. A lot of flexibility in work hours and management takes work/life balance seriously. Benefits are awesome and there are a lot of opportunities to learn, serve the local community and get fit.

    Cons

    The only downside for me is the commute.

See All 364 Reviews

Blue Cross Blue Shield of Michigan Photos

Blue Cross Blue Shield of Michigan photo of: BCBSM Headquarters
Blue Cross Blue Shield of Michigan photo of: BCBSM Walk the Riverfront at Lunch
Blue Cross Blue Shield of Michigan photo of: BCBSM Ren Cen Riverfront
Blue Cross Blue Shield of Michigan photo of: BCBSM Building
Blue Cross Blue Shield of Michigan photo of: EIT All Hands Meetings
Blue Cross Blue Shield of Michigan photo of: POWER Employee Resource Network
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Blue Cross Blue Shield of Michigan Interviews

Experience

Experience
71%
15%
12%

Getting an Interview

Getting an Interview
50%
14%
14%
9
9
1
1

Difficulty

2.7
Average

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  1.  

    Systems Analyst Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Blue Cross Blue Shield of Michigan.

    Interview

    Asked what my background was, what knowledge I had in claims processing, etc. They also asked about my experience and whether I had background in computer science. They asked also about my data analytics skills.

    Interview Questions

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Blue Cross Blue Shield of Michigan Awards & Accolades

  • 101 Best and Brightest Companies to Work For in West Michigan, 101 Best & Brightest Companies to Work For, 2016
  • 2015 Web Marketing Association WebAwards, Web Marketing Association (WMA), 2015
  • 2015 ClearMark Awards, Clear Mark Awards, 2015
  • Top 10 Best in Class for Recruitment, 2014, 2015, Diversity MBA Magazine, 2015
  • 101 Best and Brightest Companies to Work For in West Michigan, 101 Best & Brightest Companies to Work For, 2012
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Work at Blue Cross Blue Shield of Michigan? Share Your Experiences

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