I have been working at Blue Cross and Blue Shield Association full-time (More than a year)
Great people who will go out of their way to help you develop and grow as a person. They also have a budget for training every year.
Totally lost on what today's IT looks like. They fall prey to buzz words and ideas that are not applicable to the industry.
I applied online. The process took 5+ weeks. I interviewed at Blue Cross and Blue Shield Association.
Not exactly interview but summary on the test
i applied for an entry level csr position back in Jan 2017 in Feb I received a link to take the pre-employment assessment test for customer service representative. I had 48 hours to complete test.
It consisted of those same typical employment questions personality true false, Likert scale and a call center type simulation where you have to type account number, name, & problem