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Blue Cross and Blue Shield Association Overview

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www.bcbs.com
Chicago, IL
1001 to 5000 employees
1948
Nonprofit Organization
Insurance
$100 to $500 million (USD) per year
Unknown
Blue Cross Blue Shield Association is a national federation of 36 independent, community-based and locally operated Blue Cross and Blue Shield companies that collectively provide healthcare coverage for more than 106 million members – one-in-three Americans. For more ... Read more

Blue Cross and Blue Shield Association Reviews

3.4
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Blue Cross and Blue Shield Association President and CEO Scott P. Serota
Scott P. Serota
101 Ratings
  • "Great ideas, lacking a true vision."

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Infrastructure Team Leader in Fargo, ND
    Current Employee - Infrastructure Team Leader in Fargo, ND
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Blue Cross and Blue Shield Association full-time (More than a year)

    Pros

    Great people who will go out of their way to help you develop and grow as a person. They also have a budget for training every year.

    Cons

    Totally lost on what today's IT looks like. They fall prey to buzz words and ideas that are not applicable to the industry.

See All 310 Reviews

Blue Cross and Blue Shield Association Photos

Blue Cross and Blue Shield Association photo of: Photo of the front office at the Association.
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Blue Cross and Blue Shield Association Interviews

Interview Experience

Interview Experience
63%
20%
16%

Getting an Interview

Getting an Interview
57%
18%
10%
8
4
1

Interview Difficulty

2.9
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 5+ weeks. I interviewed at Blue Cross and Blue Shield Association.

    Interview

    Not exactly interview but summary on the test
    i applied for an entry level csr position back in Jan 2017 in Feb I received a link to take the pre-employment assessment test for customer service representative. I had 48 hours to complete test.
    It consisted of those same typical employment questions personality true false, Likert scale and a call center type simulation where you have to type account number, name, & problem

    Interview Questions

    • The simulation was 4 different calls and the system provided multiple choice responses to how to address the call.
      And it provided you with the policy on how to address the concern.
      The most difficult part for me was when they gave this table with various codes and you had to answer the questions with a limited amount of time.  
      Answer Question
See All 97 Interviews

Blue Cross and Blue Shield Association Awards & Accolades

  • America's Top Corporations for Multicultural Business Opportunities, DiversityBusiness.com, 2012

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