Working at Blue Cross and Blue Shield of Alabama | Glassdoor

Blue Cross and Blue Shield of Alabama Overview

Birmingham, AL
1001 to 5000 employees
1936
Nonprofit Organization
Insurance
$100 to $500 million (USD) per year
Unknown

Working at Blue Cross and Blue Shield of Alabama

Folks who hang their hats in Tuscaloosa or Birmingham (or any other Alabama city) may depend on Blue Cross and Blue Shield of Alabama when they need medical coverage. The state's largest health benefits provider, Blue Cross and Blue Shield of Alabama administers ... Read more

Mission: We Cover What Matters.
Happy, healthy lives - for you and your family. There's not much that matters more. Since 1936, Blue Cross and Blue Shield of Alabama has provided peace of mind to our members by delivering access to quality, affordable ... Read more

Blue Cross and Blue Shield of Alabama Reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Terry D. Kellogg
35 Ratings
  • Helpful (1)

    "Great Benefits, Slow ladder climb"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Birmingham, AL
    Former Employee - Customer Service Specialist in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Cross and Blue Shield of Alabama full-time (More than 10 years)

    Pros

    This company has some of the best benefits around as far as retirement, pension, 401k, health insurance, and tuition reimbursement.

    Cons

    Things get taken away or shifted around often. When I first started out I was looking at retiring in 25 years, then they changed how that worked and it moved up to 32, then it changed again and I would have been there 42 years before I could retire.

    It's also hard to move up the ladder within the company unless you have a degree. A lot of higher job positions require a degree... It doesn't matter what your degree is in, they just want to know you paid a lot of money for a piece of paper.

See All 80 Reviews

Blue Cross and Blue Shield of Alabama Photos

Blue Cross and Blue Shield of Alabama photo of: Customer service
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Blue Cross and Blue Shield of Alabama Interviews

Experience

Experience
47%
41%
11%

Getting an Interview

Getting an Interview
66%
16%
5%
5
5

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative Trainee Interview

    Anonymous Employee in Birmingham, AL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Blue Cross and Blue Shield of Alabama (Birmingham, AL) in March 2017.

    Interview

    I applied for the CSR Trainee position in Feb 2017. About 24 hours later I was contacted by a recruiter to take an online skills assessment. After taking the assessment which took about an hour, a recruiter contacted me about two weeks later requesting a phone interview. About a week later I had a phone interview which lasted about 20 minutes. After the phone interview about 3 weeks passed and I was then emailed again to set up a face to face interview. After the final interview a couple of weeks passed and I was contacted by the recruiter for permission to perform a background check. It took a week for the background check to come back and finally I was scheduled to take a drug test. The same week the drug test came back I was officially offered the job.

    Interview Questions

See All 18 Interviews

Blue Cross and Blue Shield of Alabama Awards & Accolades

  • Best Employers for Healthy Lifestyles (Gold), National Business Group on Health, 2009

Blue Cross and Blue Shield of Alabama Locations

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