Working at Blue Cross & Blue Shield of Rhode Island | Glassdoor

Blue Cross & Blue Shield of Rhode Island Overview

Providence, RI
501 to 1000 employees
1939
Nonprofit Organization
Insurance Carriers
Unknown / Non-Applicable
As the state's largest health insurer, Blue Cross & Blue Shield of Rhode Island (BCBSRI) has the Ocean State's citizens covered. In fact, BCBSRI provides health insurance products and related services to more than ... Read more

Mission: To improve members’ health and peace of mind by facilitating their access to affordable, high-quality healthcare.

Blue Cross & Blue Shield of Rhode Island – Why Work For Us?


Blue Cross & Blue Shield of Rhode Island (bcbsri.com) is a non-profit, community-focused health plan founded in 1939 to help Rhode Islanders finance their healthcare needs. Today, that’s still a big part of what we’re all about. We are committed to improving the health and peace of mind of our members by facilitating their access to affordable, high-quality healthcare.

Our goal is to improve the quality of life of our customers and of the people of Rhode Island by improving their health for generations to come. We are an independent licensee of the Blue Cross and Blue Shield Association.

Work where what you do matters.

At Blue Cross & Blue Shield of Rhode Island, you’ll make a difference in the lives of others and in your own. Our business is healthcare. But our focus is on improving lives. The work we do affects everyone—our customers, our community, and most importantly, you.

Here, you’ll work in a dynamic field where each day brings new and exciting opportunities. You’ll gain knowledge through unique experiences. And you’ll have a chance to be creative and work outside the status quo.

You’ll be part of a team that’s large enough to make a meaningful difference but small enough to do innovative things. You’ll help shape new ideas that can benefit people across Rhode Island with the power of a national brand behind you.

Our culture is built on values.

At Blue Cross, our ultimate goal is to make high quality healthcare more affordable and accessible for Rhode Islanders.

We strive to achieve that goal by executing on our company's strategic priorities, embracing opportunities to innovate, and creating an exceptional experience for our customers and our members, who are at the heart of every job, every day.

Our employees will tell you: We live by our corporate values of collaboration, accountability, integrity, and respect. These values – and the behaviors that support them – are foundational to who we are and how we define ourselves as a company. They guide our actions and the way we work together, inspiring trust among our colleagues, customers, and community stakeholders. They drive our high performance accountable culture.

We set high expectations of ourselves, so that we can deliver on our promise of high quality, affordable healthcare for Rhode Islanders.

Our culture is centered on caring.
We believe your job at Blue Cross & Blue Shield of Rhode Island should be rewarding in every way. We will help you find your own path to success, giving you opportunities to gain new knowledge and experience. Placing an emphasis on workplace relationships and communication. Inspiring you—and every employee—to be your best, do your best, and feel your best.

We do that by promoting:

  • Flexibility in how you work, which allows for improved work/life balance
  • A sense of belonging through established work groups and communities
  • Skill-enhancement programs through Blue University®
  • Financial support for advanced education
  • An on-site fitness center and on-site café serving local farm-fresh food
  • Workplace wellness initiatives

These benefits, among others—including compensation that is competitive with what other local established businesses offer—are just a few of the reasons we’re recognized as an employer of choice in Rhode Island.

Diversity and Inclusion

The definition of diversity goes far beyond the traditional categories of race, gender, and ethnicity. It extends to personal qualities that can't always be measured. Diversity is part of who we are, and our organization is formally committed to embracing diversity, inclusion, and equity in order to best serve the needs of our members, customers, and associates across Rhode Island.

In the workplace

The diversity of our company represents the richness of our culture. We take pride in our commitment to Diversity & Inclusion among our associates and our members. We embrace and value the diversity of our workforce and recognize that we can be at our best only when everyone has an opportunity for success. Additional D&I training sessions offered to associates touch on unconscious bias, creating safe spaces for LGBTQ associates, and ways to be an effective ally for marginalized communities.

Diversity & Inclusion education

Following our Diversity & Inclusion organizational assessment in 2012, our Office of Diversity & Inclusion rolled out broad-based Diversity & Inclusion education for all associates. We began by providing a full day of education to all managers, followed by a half-day training for each of our individual contributors. This education enables us all to have the same understanding of what Diversity & Inclusion means to BCBSRI. As we continue on our journey, we continue to provide this base of training for all new associates and we find new ways to engage all associates around Diversity & Inclusion.

Diversity Council

The BCBSRI Diversity Council is committed to promoting diversity, inclusion, and cultural competence for BCBSRI. The membership includes representatives from all divisions and layers of the organization. These associates, who reflect a broad spectrum of diversity, have pledged to help enhance awareness of diversity concerns, raise critical issues to the attention of the Office of Diversity & Inclusion, as well as provide the Office of Diversity & Inclusion with advice and guidance.

Employee Business Resource Groups

Employee business resource groups (ERGs) are employee networks structured around non-majority dimensions of diversity. Dimensions of diversity are traits that impact a person at home, work, and in society. Examples include gender, race and ethnicity, sexual orientation, generations, and physical ability. While ERGs are usually composed of associates with a shared dimension of diversity, all interested associates are welcome to participate. We recognize the importance of ERGs and their place within the organization. We currently have six active ERGs:

  • Emerging Blue Talent
  • Latin@Link
  • Blue pRIde
  • Military Services ERG
  • Parents@Work
  • Black Council @ Blue

In the community

BCBSRI is committed to serving the needs of all Rhode Islanders. It is our goal to provide valuable and meaningful experiences for all of our members, associates, and communities that we serve. To achieve this goal, we proudly partner with and support community organizations that promote various aspects of Diversity & Inclusion.

Promoting good health isn’t just our business—it’s our mission.
We help fund clinics that provide free medical care. We partner with agencies to address community health concerns. We sponsor wellness events across the state. And we make health screenings, health education, flu clinics, and vaccines available to people who need them.

Working with us, you’ll make an impact. Volunteering your time to help others. Participating in our annual outing and working with Blue Cross & Blue Shield of Rhode Island employees on projects that benefit the people in our community. With volunteer time incorporated into your work schedule, you can use your talents, energy, and ideas where they matter most—right here at home.

Blue Cross & Blue Shield of Rhode Island Reviews

2.9
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Kim Keck
9 Ratings
  • Featured Review

    "Overall Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross & Blue Shield of Rhode Island full-time

    Pros

    Community Involvement: It's great working at a company that truly cares about the Rhode Island community. You come to work everyday feeling like you're making a tangible positive impact on the overall health and well-being of Rhode Island.
    Management: Overall, management is great. There are a lot of leaders that value their associate's opinions. It's easy to collaborate up and across.
    Generous PTO: Company has a generous PTO policy and tends to be flexible when you need to take a personal day here and there.

    Cons

    Parking: Free parking is not available to commuters. Most associates pay to park at the Providence Place mall and walk over to the BCBSRI building.

See All 92 Reviews

Blue Cross & Blue Shield of Rhode Island Photos

Blue Cross & Blue Shield of Rhode Island photo of: BCBSRI Headquarters
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Blue Cross & Blue Shield of Rhode Island Interviews

Experience

Experience
53%
40%
7%

Getting an Interview

Getting an Interview
60%
20%
13%
7

Difficulty

2.8
Average

Difficulty

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  1.  

    Intern Interview

    Anonymous Employee in Providence, RI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 1+ week. I interviewed at Blue Cross & Blue Shield of Rhode Island (Providence, RI) in June 2014.

    Interview

    emailed direct employee and asked about potential opportunities in the area they worked in. got an email back with a time to set up a phone screen. It was a fast process and I got a lot of help along the way from all who worked there

    Interview Questions

    • what do you know about the company, what are you future plans   Answer Question
See All 16 Interviews

Blue Cross & Blue Shield of Rhode Island Awards & Accolades

  • Providence Business News, Best Places to Work, 2015
  • Best Places to Work for LGBT Equality, Human Rights Campaign’s (HRC) Corporate Equality Index, 2017
  • Best Places to Work, Providence Business News, 2017
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