Working at Blue Shield Of California | Glassdoor

Blue Shield Of California Overview

San Francisco, CA
5001 to 10000 employees
1939
Nonprofit Organization
Insurance Carriers
$10+ billion (USD) per year
We’re focused on fundamentally improving the ways in which members can access care and use their coverage.

We’re investing in talented employees and new technologies to create an unrivaled member experience that elevates expectations and ... Read more

Mission: Our mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price.

Company Updates

  • It was an honor to have Oakland Mayor Libby Schaaf kick off our Women Lead to Excellence Employee Resource Group’s event yesterday at the Scottish Rite Center. As we prepare to make Oakland the home of our new headquarters, we were inspired by how Mayor Schaaf’s spoke of its inclusive diversity, progressive values, authenticity, local artists and innovation. Thanks to all who took part in this event! #WL2XShieldCA #WeNeverStop

  • All across the state, we’re looking to hire talented individuals who want to be at the forefront of #transforminghealthcare. Apply for a position today and learn how #WeNeverStop. #TransformShieldCA http://glassdoor.com/slink.htm?key=vMCUx

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Blue Shield Of California – Why Work For Us?


When it comes to our life, our health, every choice we make, matters. For the last 75 years, we have worked hard to ensure our members have a variety of health plan options to choose from, and the power to decide the coverage that’s right for them.

As the health care industry continues to evolve, we’re looking for people who are passionate about bringing meaningful change. We want you to help transform our industry and achieve our mission to ensure that Californians have access to high-quality health care at an affordable price.

If you’re interested in learning more about our mission and values, click here.

If you’re interested in doing meaningful work and growing your career with us, check out our careers page at: https://bsc.taleo.net/careersection/bsc_external_career_section/moresearch.ftl?lang=en&portal=8100120420

Glass ceilings were meant to be broken.

 When you join Blue Shield of California, you have access to some of the most comprehensive benefits and rewards in today's job market. These are available starting from your first day of employment to show our commitment to improving our people’s lives from the get-go. From our extensive benefits to our life-balancing programs, we believe in rewarding our people for their efforts.

Salary and Compensation

We proudly offer a comprehensive total rewards package that includes competitive pay for employees reflective of their skills, experience and market compensation trends. We structure our pay programs to attract, retain and motivate people with the passion and desire to deliver exceptional service to our members.

401(k)

Our 401(k) plan enables you to save and invest on a tax-deferred basis, as well as give those savings and investments a boost through our generous matching contribution with immediate vesting.

Health Benefits

As a health care leader, our people can expect high-quality health benefits from the get-go. On your first day, you're eligible for the following:

  • Blue Shield health care 
  • Dental 
  • Vision 
  • Life Insurance 
  • Disability Insurance 

Time off, Holidays and Discounts

In addition to an excellent overall compensation package, our employees can look forward to:

  • 20 days of paid time off (PTO) per year 
  • Ten paid holidays per year 
  • Eight hours of paid time off to use for community service
  • 8 weeks of paid parental leave 
  • Tuition reimbursement and student loan discounts 
  • Matching gift contributions to select charities
  • Flexible healthcare and dependent care spending accounts 
  • On-site fitness facilities and fitness programs in select locations 
  • Sabbatical program every five years of service 
  • Discounts on alternative care services such as chiropractic, acupuncture and massage therapy 
  • Credit union membership and financial wellness resources 
  • Child and elderly back up care 
  • Discounts on entertainment and events 

Special Programs

We understand that quality of life depends on more than just income. That's why we offer our people the following special programs designed to support your overall well-being:

  • Employee Well-being program: Our Wellvolution program is a comprehensive suite of in-person and digital, clinically-validated lifestyle medicine programs. 
  • NurseHelp 24/7: This service enables you to contact an experienced registered nurse for immediate and reliable answers to your health questions 24 hours a day, seven days a      week. 
  • Employee Assistance Program:  We offer resources and referrals to master's-level counselors, as well as a team of experienced professionals ready to assist you with personal, family, financial, legal, and  work-related issues and onsite seminars. 
  • Commuter Program: We offer an employer-sponsored plan that allows you to make pre-tax contributions into a special account used to purchase your public transportation fare, or to reimburse yourself for eligible out-of-pocket expenses for vanpooling or parking. 
  • Employee Recognition: We maintain an online recognition platform, L.O.V.E. (Living Our Values Everyday), for recognizing outstanding employees through various performance awards, spot bonuses and an annual recognition ceremony for employees and teams nominated by their colleagues for embodying our mission and values. You can also send thank you cards, points-based acknowledgements, professional accomplishments and celebrate work anniversaries. We also hold annual employee appreciation week celebrations and team activities. 

If you’re interested in doing meaningful work and growing your career with us, check out our careers page at: https://bsc.taleo.net/careersection/bsc_external_career_section/moresearch.ftl?lang=en&portal=8100120420

Equal health care for equal work.

 We’re firmly committed to cultivating an inclusive workplace where all employees can contribute to their full potential and are valued for their diverse and unique perspectives. We believe a rich mix of experiences increases our cultural competency, while improving our ability to meet the needs of our members and the communities we serve. 

Our mission to ensure all Californians have access to high-quality health care at an affordable price calls on us to achieve incredibly ambitious goals, both individually and as an organization. Our leadership model demonstrates our commitment to building and sustaining high-performing teams, as well as embedding diversity and inclusion throughout the organization from the ground up. 

We take great pride in our six active Employee Resource Groups and the incredible work they do for our employees and communities across California. These groups include:

  • Asian Pacific Employee Network (A.P.E.N.)
  • Black Employee Network (B.E.N.)
  • Operation VET (OpVet)
  • Shield Pride
  • !Unidos¡
  • Women Lead to Excellence (WL2X). 

As an organization that values diversity and inclusion, we welcome resumes from all qualified candidates. If you’re interested in doing meaningful work and growing your career with us, check out our careers page at: https://bsc.taleo.net/careersection/bsc_external_career_section/moresearch.ftl?lang=en&portal=8100120420

What magnificent shall you do this day?

 We have opportunities available for candidates of all experience levels, ranging from established executives to new college graduates. We have several programs which are specifically geared toward university graduate level talent. We’re looking for people who are passionate about bringing meaningful change. We want you to help us transform and industry and achieve our mission. 

Shield Emerging Leaders Program

Shield Emerging Leaders is a two-year rotational program designed to showcase the diversity and complexities in the health insurance industry, and to build the next generation of Blue Shield leaders. As a participant, you will rotate through multiple business units in roles driving our most critical projects. Depending on business needs and your strengths and experience, your rotations will touch one or more of the following lines of business: Corporate (HR, Finance, External Affairs), Customer Experience, Health Care Quality and Affordability, Information Technology and Markets (Sales, Marketing).

In addition to your rotations, you will participate in a structured program that includes self-assessment and reflection, 360-degree feedback, Blue Shield’s leadership development curriculum, and other experiences to grow your industry knowledge, business acumen, and leadership foundation.

  • Program type: Full time, salaried
  • Timing: 24 months, beginning in July, annually
  • Locations: Positions are based in our San Francisco or El Dorado Hills (Sacramento Area) locations
  • Eligibility:   
    • Must have completed a Master’s degree at an accredited university in a relevant discipline – Business, Public Health or similar preferred within three  years prior to the program start date
    • 3-6 years of work experience (supervisory experience a plus)

Summer Internship Program

Our 10-week Summer Internship Program is an ideal way for both undergrad and graduate students to gain real life work experience while learning what a career at Blue Shield of California can offer. Interns work on real-world projects and initiatives while being immersed in all aspects of our business. From interacting with senior leadership to visiting a neighborhood health clinic, interns will build a better understanding of the diversity and complexities of working in the dynamic world of health insurance. 

  • Program type: Paid internship
  • Timing: 10 weeks, June – August
  • Locations: Internships are available in our San Francisco, El Dorado Hills (Sacramento Area) and our Los Angeles area locations
  • Eligibility: Current graduate and undergrad students with a GPA of at least 3.0

Customer Experience Management Trainee Program

Blue Shield of California also offers a year-long Management Trainee Program that prepares high potential individuals for roles within our Customer Experience organization. This rotational program challenges participants to learn and experience the dynamics of the health insurance industry through team projects, operations training, supervisor experiences, feedback and assessments as well as coaching and mentoring.

  • Program type: Full time, salaried
  • Timing: 12 months, beginning in July, annually
  • Location: Rancho Cordova and El Dorado Hills
  • Eligibility: Bachelor’s Degree
  • Recruiting: Begins in March/April

If you’re interested in doing meaningful work and growing your career with us, check out our careers page at: https://bsc.taleo.net/careersection/bsc_external_career_section/moresearch.ftl?lang=en&portal=8100120420

Blue Shield Of California Reviews

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Blue Shield Of California President & CEO Paul Markovich
Paul Markovich
331 Ratings
  • Featured Review

    "A company driven to make a difference!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - A Honest and Candid Employee
    Current Employee - A Honest and Candid Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Shield Of California full-time

    Pros

    • Culture driven by an amazing mission to “Create a healthcare system worthy of our family and friends and sustainable affordable.”
    • Ability to make a difference and contribution towards our mission every day. If you are not in the best position to do that, then you can speak to management to do so.
    • No shortage of exciting work going on. Blue Shield of California has ambitious goals. Hard to achieve? Maybe. But isn’t that the point of goals?
    • Overall great sense of pride and commitment. Everyone is directly or indirectly helping members receive healthcare. We’re not perfect at it. We are getting better at it and will continue to raise the bar.

    Cons

    • The healthcare system is complex. What seems like bureaucracy may in fact be everyone navigating through this complexity.
    • Transforming healthcare is not easy. Tough decisions and conversations are required to find the right balance. Not all decisions go your way. You need to understand that decisions support the overall mission. This is easier said than done.
    • A changing environment requires the need to be flexible and understanding. Communication is prioritized, though it can always be better and tailored to the specific situation.

    Advice to Management

    • Continue to value and reward your employees that demonstrate the ability, aspiration, and engagement each day they come to work. There are so many individuals and teams that work effortlessly towards our mission.

See All 827 Reviews

Blue Shield Of California Photos

Blue Shield Of California photo of: Our Customer Service Social Media team member smiles for a pic
Blue Shield Of California photo of: Our new solar power installation at our El Dorado Hills office
Blue Shield Of California photo of: CEO Paul Markovich joined local officials and employees from our El Dorado Hills office in a ribbon-cutting ceremony for our new solar power installation
Blue Shield Of California photo of: CEO Paul Markovich joined local officials and employees from our El Dorado Hills office in a ribbon-cutting ceremony for our new solar power installation
Blue Shield Of California photo of: CEO Paul Markovich joined local officials and employees from our El Dorado Hills office in a ribbon-cutting ceremony for our new solar power installation
Blue Shield Of California photo of: CEO Paul Markovich joined local officials and employees from our El Dorado Hills office in a ribbon-cutting ceremony for our new solar power installation
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Blue Shield Of California Interviews

Experience

Experience
55%
18%
27%

Getting an Interview

Getting an Interview
52%
17%
14%
6
5
3
3

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (8)  

    Business Analyst Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at Blue Shield Of California (San Francisco, CA).

    Interview

    Initial phone screen with recruiter. 1-hour phone screen with hiring manager. On-site interview with a group. The recruiting team is very good, professional, and responds quickly. The overall process was well coordinated from beginning to end. They came off as a professional organization during the process.

    Interview Questions

    • Culture fit questions, questions to see if you can handle their environment, examples of my past experience that qualifies me for job   1 Answer
See All 127 Interviews

Blue Shield Of California Awards & Accolades

  • 2018 Best Place to Work for #LGBTQ+ employees, Human Rights Campaign’s (HRC) Corporate Equality Index, 2017
  • One of the World's Most Ethical Companies, Ethisphere, 2017
  • Top 50 Women In Technology 2017, National Diversity Council, 2017
  • Women of Achievement, Legal Momentum, 2017
  • Health Champion, American Diabetes Association, 2017
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

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