Working at Bon-Ton Stores | Glassdoor

Bon-Ton Stores Overview

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www.bonton.com
York, PA
10000+ employees
1898
Company - Public (BONT)
Retail
$2 to $5 billion (USD) per year
Unknown
The Bon-Ton Stores, Inc. (NYSE: BONT) is one of the leading fashion retailers in the United States, operating stores in 25 states from the Northeast to the Midwest and the Great Plains. We provide high-quality merchandise at competitive prices in stores under different ... Read more

Mission: Offer inspiring style at a great value, tailored to today's modern family, providing an exceptional customer experience in every community we serve.

Bon-Ton Stores Reviews

2.8
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Recommend to a friend
Approve of CEO
Bon-Ton Stores President & CEO Kathy Bufano
Kathy Bufano
74 Ratings
  • Helpful (1)

    "Full time sales associate."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Lancaster, PA
    Former Employee - Sales Associate in Lancaster, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bon-Ton Stores full-time (More than 3 years)

    Pros

    Associates are GREAT! Everyone comes to work happy and ready to interact with and help customers. Also the associates are ready to help each other.

    Cons

    They are pushing credit way to hard. They say customers first but everyone is called out for credit. They actually have boards with everyone's name and who is getting a charge and who isn't.

    Advice to Management

    Stop being so pushy. Go back to how it was where the most important thing was the customers. No one was held accountable for credit and people came because it was all about them. Stop making it about credit yes it's important but the company grew and flourished because we asked but didn't push we just made the customers our friends not a dollar sign.

See All 538 Reviews

Bon-Ton Stores Interviews

Experience

Experience
54%
28%
16%

Getting an Interview

Getting an Interview
56%
14%
8%
8
6
3
2

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Executive Trainee Interview

    Anonymous Employee in Madison, WI
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    1. talked to a recruiter at schools career fair
    2. invited to interview after applying in schools career portal
    3. pre interview mixer
    4. interview: two 30 min back to back with a buyer, and someone from senior management
    5. invites to corporate day
    6. job offer

    Interview Questions

    • Describe a situation where you had to deal with a bad coworker, or team member. How did you resolve?   Answer Question
See All 131 Interviews

Company Updates

  • We would like to thank all of our customers for making this a great success! Read more here. http://glassdoor.com/slink.htm?key=vQBAP

    An Annual Rite Of Spring: Shoppers Donated To Goodwill During Bon-Ton Stores Goodwill® Sale

    "We salute Bon-Ton and its wonderful customers for heeding the call to make a difference in their communities for people facing challenges to finding employment." Customers of The Bon-Ton Stores, Inc's.

  • "Our quest is to be local, to be the best hometown store in America," Bufano said. http://glassdoor.com/slink.htm?key=vQ914

    Bon-Ton 'best hometown store in America,' CEO hopes

    CLOSE Bon-Ton CEO's playbook includes more fashion merchandise and locally-themed products If you listen to the naysayers, you'd think the day of the department store has passed. Retail giants Macy's, J.C. Penney Co. and Sears have all shuttered locations as shoppers do more of their buying at Amazon and other online retailers.

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Bon-Ton Stores Awards & Accolades

  • Fortune 500, Fortune, 2015
  • Best Places to Work for Recent Grads, Experience™ a ConnectEDU company, 2013
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