I have been working at BorderLink full-time (More than a year)
HR is cooperative and does try to support the staff as best as they can. Definitely the company's strongest and most admirable point.
Very low pay, no benefits, no real way of advancing within the company...unless your Japanese is good.
Advice to Management
Offer a higher salary to employees. An actual living wage, as anything lower than ¥250,000 a month before taxes is more so part-time pay, unless the person is living in the inaka where the cost of living is lower.
Also, try to limit the amount of schools teachers are forced to go to. It's encouraged to bond with the students, but it's difficult when you're busy trying to plan for multiple schools and also miss functions because you're busy at another school at the time you're invited. It should be one school per teacher, or two schools at the most. If someone must have three or four schools, then it should be given to a part-time worker to relieve the stress of the full-time workers. At least that way, the teachers can focus on one school, that school's staff, and that school's students as opposed to stressing over multiple schools. It would be easier to join in on the club activities or even be considered for field trips because the teacher would be there everyday and it would help the ALT feel more welcomed and included since the teacher will be able to have the TIME to make the effort. Working at so many schools, seems to create a partial disconnect since the focus is more so the teaching part of it and not the bonding part of it, because you're worrying about the first thing there.
Something else that might be helpful, if implementing a one teacher one school policy, is Japanese lessons on Star Days. There are days where the school doesn't have any lessons scheduled...why not give the option to take Japanese classes or do observation (literal new ALTs should do this, seasoned ALTs, or those not new to teaching should be given a choice).
I applied online. The process took 3+ weeks. I interviewed at BorderLink in December 2015.
I applied online. The process took a little less than a month. There were 2 interviews done over Skype, but they had to reschedule my second interview because they forgot that we had a date and time scheduled. Overall, it wasn't a bad interview experience. A good majority of the questions focused on having you explain why you want to be a teacher, what sort of previous teaching experience you possess, and why you specifically chose Japan. There was a portion of the initial screening that tested your Japanese language ability, so be prepared for that if you claim to have studied the language.
Reasons for Declining
For personal reasons, I had to decline the job offer.
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