Working at Boyd Gaming | Glassdoor

Boyd Gaming Overview

Las Vegas, NV
10000+ employees
1975
Company - Public (BYD)
Arts, Entertainment & Recreation
$2 to $5 billion (USD) per year

Working at Boyd Gaming

About Boyd Gaming

Founded in 1975, Boyd Gaming Corporation is one of the largest and most successful casino entertainment companies in the United States. We currently own and operate 24 gaming properties in seven states – Nevada, Illinois, Indiana ... Read more

Mission: Corporate Mission

We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our ... Read more

Company Updates

  • Boyd Gaming's Big Plans - Interview on KNPR with our VP of Corporate Communications, David Strowe. http://glassdoor.com/slink.htm?key=vQe1c

    Boyd Gaming's Big Plans

    Boyd Gaming is one of the larger locals' casino operators in Nevada. The company operates three casinos in downtown Las Vegas - Main Street Station, the California and the Fremont - along with the Orleans and Sam's Town, among many others.

  • Orleans and Suncoast Become Eligible to Receive Green Globe Certification - http://glassdoor.com/slink.htm?key=vQe4R

    Orleans and Suncoast Become Eligible to Receive Green Globe Certification

    As part of our commitment to Boyd Style, Boyd Gaming "Works Smart" to protect the environment by pursuing sustainable business practices that conserve water and save energy.

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Boyd Gaming – Why Work For Us?


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As 2014 drew to a close, Boyd Gaming Corporation celebrated a great milestone—the 40th anniversary of the opening of the California Hotel and Casino, the founding property of our Company.

From that single property in Downtown Las Vegas, Boyd Gaming has grown into one of the nation’s leading casino entertainment companies. Over that time, we’ve gained unique perspective on what it takes to successfully build long-term shareholder value. And we continued to put that experience and perspective to work in 2014.

We closed the year with back-to-back quarters of revenue and EBITDA growth. We saw positive momentum in our Las Vegas and Atlantic City operations, and encouraging stabilization throughout our regional markets.

This performance was helped by several strategic actions we took throughout 2014.

We strengthened our operations. We restructured and streamlined our operations management team, improved our cost structure, and refocused marketing initiatives at select properties to drive better results. These efforts are helping us leverage modest revenue gains into solid EBITDA growth.

We invested in future growth. We saw good results from our initial investments in non-gaming amenities, particularly in our hotel business. We will accelerate these efforts in 2015, focusing capital on targeted investments in our hotel and food and beverage products, as we seek to make our properties more relevant and compelling to a broader range of customers.

We improved our financial position. We repaid nearly $200 million in debt in 2014, bringing our two-year total to about $725 million. Thanks to this continued financial discipline, our balance sheet is the strongest it has been since the recession, putting us on sound footing to pursue strategic growth initiatives.

These actions are moving our Company in the right direction. And the investment community has taken note of our progress. In 2014, Boyd Gaming stock rose nearly 14%, outperforming both our peer group and broader market indexes.

As we begin our 40th year in business, we remain confident in our ability to increase long-term value. We have the experience to overcome future challenges, should they emerge, and to build a Company that is able to endure and prosper. As we have done many times over the decades, we continue to evolve and adapt as a Company, further positioning Boyd Gaming for long-term, sustainable growth.

At Boyd Gaming we operate our business with 4 Core Values:

Integrity

At Boyd Gaming we expect team members to act with integrity. Our integrity is the very heart of who we are as a company. It is our foundation. It reflects both our belief in honesty and our commitment to being open and fair in all of our dealings. We believe all team members should exhibit the following positive standards of conduct:

  • Keep your word to the customer.

  • Maintain the highest degree of honesty.

  • Be responsible and accountable for your own actions.

  • Be an attentive listener and accurately and honestly communicate to and between all levels of fellow team members.

Value Relationships

At Boyd Gaming we expect team members to reinforce our commitment to valuing strong relationships with our guests, each other, our company and the communities in which we live and work. We believe all team members should exhibit the following positive standards of conduct:

  • Know that the relationship you build with our guests is what will bring them back.

  • Be genuinely respectful and considerate of all guests and fellow team members.

  • Be consistently friendly and passionately concerned about the welfare of our guests and fellow team members.

  • Be genuinely patient, understanding and inclusive toward all our guests and fellow team members.

  • Maintain a positive attitude in the workplace about jobs, guests and fellow team members.

Work Smart

At Boyd Gaming we expect team members to work smart. We believe in working hard and in doing the right things in the right ways. We believe all team members should exhibit the following positive standards of conduct:

  • Take every opportunity to wow the customer.

  • Totally support the efforts of each other. Understand and be supportive of the fact that each and every team member’s opinions and actions contribute to the strength and value of the company.

  • Be consistently on time for scheduled work time, meetings, appointments and events.

  • Be technically proficient in your job.

  • Follow company policies regarding the use of drugs and alcohol.

  • Continually contribute to a clean, safe and secure environment.

  • Know emergency and evacuation procedures and your role in them.

Exceed Expectations

At Boyd Gaming we expect team members to exceed expectations. That means anticipating the needs and wants of our guests and each other. We always strive to go one step beyond. We believe all team members should exhibit the following positive standards of conduct:

  • Know your customer. Remember their name, anticipate their needs and wants and deliver on them.

  • Be a dedicated team player.

  • Be obsessively dedicated to giving exceptional service.

  • Take ownership of a guest or team member concern until it is resolved.

  • Know the facility and its services, special events and promotions.

  • Be familiar with basic Boyd Gaming information including history, other properties, Mission Statement and the principles of Boyd Style.

At Boyd Gaming Corporation, we’re proud to be one of the leading companies in our industry. But we’ve never forgotten our roots, and retain a family-owned culture to this day. Our Company’s story is unique and inspiring: one man parlayed an unflagging sense of optimism, a winning attitude with people, and a legendary work ethic into a gaming and entertainment empire. 

The Boyd Gaming story dates back to 1941, when Sam Boyd arrived in Las Vegas with his family and just $80 in his pocket. He worked up through the ranks of the Las Vegas gaming industry, moving from dealer to pit boss to shift boss. It wasn’t long before Sam had saved up enough money to buy a small interest in the world-renowned Sahara Hotel. He then moved on to become general manager and partner at The Mint in downtown Las Vegas, where he introduced a number of successful marketing, gaming and entertainment innovations.

After the Mint was sold in 1968, Sam Boyd started managing the Eldorado Casino in downtown Henderson. He had acquired it with his son, Bill Boyd, in 1962. Bill, a practicing attorney, earned his first interest in the Eldorado by doing all of its legal work. 

The birth of Boyd Gaming came on January 1, 1975, when Sam and Bill Boyd founded the Company to develop and operate the California Hotel and Casino in downtown Las Vegas. At this time, Bill left the legal profession, after practicing for 15 years, and began working full-time at the California. Seeking a niche for their new property, the Boyds decided to market the property to the underserved tourists of Hawaii – and one of downtown’s greatest success stories was born.

Their next venture came several years later, when the Boyds selected a quiet 13-acre desert parcel on Boulder Highway – halfway between the California and the Eldorado – as the site of their next casino. They’d call it “Sam’s Town,” after the father of Boyd Gaming. Its 1979 opening led to the creation of what’s known today as the “Boulder Strip” – and it was the first full-scale resort to cater to Las Vegas locals. Although many were skeptical a casino could succeed at the then-isolated location, the Boyds’ gamble paid off handsomely. Sam’s Town quickly grew into one of the most popular casinos in the Las Vegas Valley. 

Although famous as a leading businessman and innovator, Sam Boyd was well-known for giving back to his community as well. He helped introduce both the United Way and the Boys and Girls Clubs to Las Vegas in the 1960s. He was an early proponent of diversity in the gaming industry as well, becoming one of the first casino operators to hire women and African-Americans as dealers. 

Sam Boyd passed away in 1993, but the company he founded continued to grow and thrive under Bill’s leadership. Through a series of new developments and strategic acquisitions – including our recent acquisitions of the IP Casino Resort Spa and Peninsula Gaming -- Boyd Gaming grew into a nationwide company, operating 22 casino entertainment properties in Nevada, New Jersey, Illinois, Indiana, Iowa, Kansas, Louisiana and Mississippi. 

Although we’ve grown into a nationwide company, we’ve never forgotten Sam Boyd’s legacy of integrity, service and excellence. Sam Boyd founded a business based on a belief in treating people right, and his spirit lives on in the company that bears his name.

Choice of Health Care Plans ad Dental/Vision Coverage

At Boyd Gaming we respect the differences among individuals. This extends to our belief that there is no one-size-fits-all health care plan. This has led the Company to offer all team members a choice among three different health care plans so that they can get the medical coverage that best fits their needs.

All three health plan options include pharmacy coverage, including low costs for generic prescription drugs and a mail-order program for maintenance medications.

Dental Coverage / Vision Coverage

  • No charge for preventative dental care
  • Limited deductibles and co-insurance for more dental services
  • Vision coverage provides both routine vision and primary eye care
  • Low costs for exams, glasses, frames, and contact lenses

Company-Paid Life Insurance 

All team members covered by one of the Company health care plans are also covered by our Company-paid life insurance policy. Any dependents who are covered by one of our health care plans also receive Company-paid life insurance.

Voluntary Benefits
We also offer optional benefits that team members can choose to enroll in for extra insurance coverage. These options include:

Voluntary Life Insurance
In addition to the Company-paid life insurance that comes with our health plans you can also elect to receive additional coverage for you and your dependents.

Voluntary Short Term & Long Term Disability Insurance
We also offer our team members the opportunity to purchase disability insurance for short or long term disabilities.

Critical Illness Insurance
This benefit pays a lump sum cash amount upon the diagnosis of a critical illness. Also available to dependents.

Accident Insurance
This benefit pays a lump sum cash amount for specified accidents and accidental death. Also available to dependents. 

Universal Life Insurance
Provides life insurance and also builds cash value over time. Also available to dependents.

Flexible Spending Accounts (FSA's)
Team members eligible for enrollment in one of our health care plans can choose to contribute pre-tax dollars to a flexible spending account that can be used to pay for eligible out-of-pocket health expenses - and also to a flexible spending account for eligible dependent daycare expenses.

401(k) Savings Plan 

We also offer our team members the opportunity to enroll in a 401(k) savings plan (as of the first of the month following three months of employment) - with the Company matching a percentage of your contributions. 

Additional Benefits

Onsite Health Coaches
Health coaches are available to assist team members and spouses covered by a Company health care plan with improving and maintaining their desired health status.

Health Risk Assessments (HRA’s)
Free, confidential HRA’s are provided annually to help our team members and spouses covered by a Company health care plan with identifying and addressing potential health conditions.

Company Paid Time Off (PTO) Program

Team Member Crisis Fund in Partnership with United Way

Diversity in Our Workforce

Recruiting, hiring and maintaining a diverse workforce is a key component of our diversity initiatives at Boyd Gaming. A variety of outlets are utilized • in all of our markets • to recruit and establish the most effective and diverse talent pool possible. Career fairs, ethnic newspapers, non-profit organizations, job recruitment web sites, and minority colleges and universities are just a handful of the primary tools used in our recruitment efforts.

We believe that each individual's uniqueness strengthens all of us as a whole. We manage by inclusion by having team members closely tied to the way we do business. We believe in and encourage the input, views, and ideas of all team members. We do this by asking for your participation in many areas, including focus groups, roundtables with senior management, and yearly opinion surveys.

These are just some of the benefits available to Boyd Gaming team members. Apply today to find out more! 

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ILLINOIS

  • Par-A-Dice Hotel & Casino, Peoria

INDIANA

  • Blue Chip Casino Hotel Spa, Michigan City                   

IOWA

  • Diamond Jo Dubuque Casino, Dubuque
  • Diamond Jo Worth Casino, Northwood

KANSAS

  • Kansas Star Casino, Mulvane

LOUISIANA

  • Amelia Belle Casino, Morgan City
  • Delta Downs Racetrack Casino Hotel, Vinton
  • Evangeline Downs Racetrack Casino, Opelousas
  • Sam's Town Hotel & Gambling Hall, Shreveport
  • Treasure Chest Casino, New Orleans

MISSISSIPPI

  • Sam's Town Hotel & Gambling Hall, Tunica
  • IP Casino Resport Spa, Biloxi

NEVADA

  • California Hotel & Casino, Las Vegas
  • Eldorado Casino, Henderson
  • Fremont Hotel & Casino, Las Vegas
  • Gold Coast Hotel & Casino, Las Vegas
  • Joker's Wild Casino, Henderson
  • Main Street Station Casino Brewery Hotel, Las Vegas
  • Sam's Town Hotel and Gambling Hall, Las Vegas
  • Suncoast Hotel & Casino, Las Vegas
  • The Orleans Hotel & Casino, Las Vegas

NEW JERSEY

  • Borgata Hotel Casino & Spa, Atlantic City

Boyd Gaming Reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Boyd Gaming CEO and President Keith E. Smith
Keith E. Smith
97 Ratings
  • Featured Review

    "Great company to get your feet in the door."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Internal Auditor in Las Vegas, NV
    Current Employee - Senior Internal Auditor in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boyd Gaming full-time (More than 3 years)

    Pros

    The Health premiums are not expensive. Boyd will hire you with no experience for certain positions, which is great for recent college graduates looking to get experience where other employers wouldn't give you a chance until you have a few years of on-the-job experience. The company is known for job security.

    Cons

    The paid time off is less than related employers. 401-k plan is not great. The salary range is less than industry averages.

    Advice to Management

    Be open to change and not stuck on the attitude of, "it's always been done this way so why do we have to change".

See All 236 Reviews

Boyd Gaming Photos

Boyd Gaming photo of: Team members were recognized for losing high percentages of weight loss
Boyd Gaming photo of: Veterans get connected to helpful resources and services at the Veterans' Vendor Fair
Boyd Gaming photo of: Riders get ready to kick off the veterans' event with a police-escorted motorcycle ride
Boyd Gaming photo of: Attendees learn ways they can support veterans and their families
Boyd Gaming photo of: Blue Chip Casino presents checks to the Breaking Down the Barriers Salute to our Veterans events beneficiaries
Boyd Gaming photo of: William B's Steakhouse
See All PhotosSee All

Boyd Gaming Interviews

Experience

Experience
56%
17%
26%

Getting an Interview

Getting an Interview
75%
12%
9%
2

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Boyd Gaming.

    Interview

    My first interview was with a panel of three managers, followed by a test of HTML and Flash skills. I was then called in for a second interview where I was presented a job offer. After signing off on the offer, I had to go to a drug testing facility where they did a hair test required for employment (pretty standard for any casino company)

    Interview Questions

    • If you could have any super power what would it be and why?   Answer Question
See All 42 Interviews

Boyd Gaming Awards & Accolades

  • Legacy Presidential Award, RomaCorp, 2015
  • First LEED Gold Certified Arena in Nevada, U.S. Green Building Council, 2014
  • 28 Awards Won in the Southern Gaming Awards, Southern Gaming and Destinations Magazine, 2014
  • “Reader’s Choice” Awards(Over 50 Awards), Midwest Gaming & Travel Magazine, 2014
  • William B's Steakhouse Earns 2014 TripAdvisor Certificate Of Excellence, TripAdvisor, 2014
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