Working at Bracket | Glassdoor

Bracket Overview

Wayne, PA
501 to 1000 employees
Company - Private
Biotech & Pharmaceuticals
$100 to $500 million (USD) per year
We offer a unique suite of solutions, with a unique perspective on clinical research development. We focus on bringing together best-in-class science, technology and service to drive superior clinical outcome results for our clients and for their ... Read more

Mission: "We will set the industry benchmark for enabling our customers to achieve competitive advantage through the use of clinical technology solutions."

Company Updates


    Bracket (@BracketGlobal) | Twitter

    The latest Tweets from Bracket (@BracketGlobal). We offer a unique suite of solutions.We focus on bringing together best-in-class science, technology and service to drive superior clinical outcome results


    Bracket Announces New Mobile Suite of Applications for Clinical Trials - Bracket

    Wayne, PA - Bracket, a leading clinical trial technology company and specialty services provider, has released a new suite of mobile applications to support pharmaceutical and biotechnology companies running clinical trials. Bracket Patient DiaryTM, Bracket RTSMTM, and Bracket AnalyticsTM are now available for download from iTunes and Google Play.

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Bracket – Why Work For Us?


  • Are you looking for an opportunity to join organization dedicated to providing career development opportunities for high-performing employees?
  • How about an opportunity to accelerate the use of technology in clinical trials?
  • Would you love a position that allows you to contribute to the “greater good” by playing a part in bringing new medicines to the world?
  • Do you want a chance to propel your established life sciences career in a new direction?

Bracket - Making a Difference from Bracket eLearning on Vimeo.

Our goal is to deliver best-in-class technical and scientific solutions to our clients. To achieve this, we maintain an unwavering commitment to employing only the brightest, most talented colleagues gleaned from a wide variety of professional fields. If you are a creative problem-solver and have a hard-wired, instinctual commitment to exceptional customer service, we’d love to talk to you. 

At Bracket, you’ll be surrounded by other smart, hard-working and committed colleagues from diverse technical, clinical, project management and other specialized professions. Together, we can help clients achieve greater certainty and accurate outcomes in their clinical trials.



Bracket innovates at the leading-edge of clinical research data, one exceptional service at a time. From the advanced technology of our eCOA electronic Clinical Outcomes Assessments flexible platform, to the efficiency of our scalable and configurable Randomization and Trial Supply Management (RTSM) Clinical IRT solution, to our science-focused Rater Training and Quality Assurance programs, Bracket does it faster, better and with an eye on the future of our industry.



Bracket was created in 2011 through the merger of the Specialty Clinical Services and Clinical Technologies Group business units within United BioSource Corporation (UBC), which was acquired by pharmacy benefit manager Medco Health Solutions. Express Scripts acquired Medco Health Solutions in 2012.

In August 2013, Bracket became an independent portfolio company of Parthenon Capital Partners, a Boston- and San Francisco-based growth-oriented private equity firm that provides capital and strategic resources to growing middle market companies for acquisitions and internal growth. Together, Bracket and Parthenon Capital Partners are committed to continued innovation and growth, and to providing exceptional service to our pharma, biotech and medical device industry clients.


With 8 locations around the world and our diversity in technology, clinical, project management and other specialized professions, Bracket is a real a Global Family. And it shows; with community-based educational programs to one-on-one outreach, joining Bracket is not like being part of another company. Joining Bracket is like becoming part of a family. A Global Family.

Bracket Value from Bracket eLearning on Vimeo.

At Bracket, you’ll be surrounded by other smart, hard-working and committed colleagues from diverse technical, clinical, project management and other specialized professions. Together, we can help clients achieve greater certainty and accurate outcomes in their clinical trials.

Open Letter to Current Employees, Former Employees and Position Candidates.

We would like to thank all those who have taken the time to share their feedback with us. Your insight, comments and suggestions have been invaluable. Bracket’s leadership team is committed to developing an inclusive employee engagement focus that embraces the commitment, excellence and expertise of our employees. Through our engagement program we are confident that it will demonstrate our commitment to making Bracket  an inspiring  and fun place to work. Through our open door policy we encourage employees to provide feedback to our leadership team. It is through feedback that we will continue to improve our Company and enhance the level of service we provide to our clients.

All the best,
Jeff Kinell
CEO Bracket

Bracket Reviews

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Jeff Kinell
45 Ratings
  • Helpful (1)

    "Great place to work!"

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    • Culture & Values
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    Current Employee - Project Specialist in Wayne, PA
    Current Employee - Project Specialist in Wayne, PA
    Positive Outlook
    Approves of CEO

    I have been working at Bracket full-time (More than 3 years)


    Most people around the office are great! Give plenty of feedback (good or bad) and support. It's definitely an environment that wants to see its employees move up and do well. Benefits package is pretty good, and there's plenty of perks to boost morale.

    I also read a few reviews that work life balance is hard, and I personally disagree with that. While there are weeks I put in more than 40 hours, I don't find t difficult to have a life outside of work, and plenty of free time at home. Maybe it depends on the team/department you are in, but my department does not seem to share this issue.


    There are some people who just cannot be happy no matter what the situation, and those kinds of attitudes can make working difficult. Managing those kinds of personalities can be difficult, but I don't think team managers and above do enough to pinpoint those people to see what can be done to make them happier.

    There also seems to be a huge difference in morale across teams, even teams within the same department. I'm curious to learn why this is.

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Bracket Interviews



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Getting an Interview




  1. Helpful (1)  

    Project Specialist Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview


    The process took 4+ weeks. I interviewed at Bracket.


    Initial phone interview​ was about 30 minutes. Went over everything on the resume and why I was looking for something new. Very nice person that I spoke with. Seems like a decent company overall.

    Interview Questions

    • how do you think you would benefit Bracket? why are you looking to change careers?   Answer Question
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