Working at Braintree | Glassdoor

Braintree Overview

Chicago, IL
501 to 1000 employees
Company - Public (PYPL)
Financial Transaction Processing
$500 million to $1 billion (USD) per year
We provide the global commerce tools people need to build businesses, accept payments, and enable commerce for their users. It’s the simplest way to get paid for great ideas -- across any device, and through almost any payment method.

Merchants in ... Read more

Mission: To enable beautiful commerce experiences so that people and ideas can flourish

Braintree – Why Work For Us?

About Us

Every time you pay for an Uber or book on Airbnb, you're using our product. Braintree creates products that make payments easier -- so easy that they fade into the background, making entirely new kinds of interactions possible.

At Braintree, opportunities to shine happen daily. We value what makes you you, and encourage you to act on your ideas -- no matter how pie-in-the-sky. You bring skills and a customer-first mentality, and we'll bring the tools and environment you need to do your best work.

Headquartered in Chicago, Braintree has offices in San Francisco, New York City, Austin, Sydney, and London, with employees stationed around the world.

A little snapshot

  • 7 global locations (Chicago, New York, San Francisco, Austin, London, Sydney, & Singapore)
  • 500+ employees and counting
  • An infinite passion for payments

As our industry finds itself at the center of the conversation about workplace diversity, we must shine a light down our own halls and ensure we’re being reflective of the people who use the products we build.

With this call to self-awareness comes a responsibility to continually make things better than they are. We’re on the hook now. We acknowledge that we have room to grow, and we push ourselves to reach out and actively elevate those who might otherwise be suppressed. We do this through the events we host, the education we support, and the jobs we offer—in the hope that the change we bring about today will ripple through the larger community.

Tools of the Trade

  • Brand new MacBook
  • Tuition reimbursement
  • Goal setting & career planning
  • Two annual paid conferences*
  • Open dev Fridays*

* applies to Product Team

Feel Good Perks

  • Competitive health, dental and vision benefits
  • Paid vacation
  • Matching 401(k)
  • Sabbatical program
  • Commuter reimbursements
  • Transgender health benefits
  • Paid parental leave
  • Subsidized childcare program

A Fantastic Workplace

  • Catered lunches
  • Fully stocked kitchen
  • Hosted meetups & community events
  • Casual, open work environment
  • Mother’s room with hospital grade pump
  • Flexible schedule/work from home opportunities*
  • LGBTQ groups and events
  • Family-friendly events

* applies to select teams

Braintree Reviews

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John MacIlwaine
0 Ratings
  • Featured Review

    "A great progressive workspace with competent teams"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Positive Outlook
    Approves of CEO

    I have been working at Braintree full-time


    - Very progressive company
    - Good compensation and benefits packages
    - Everyone is open to feedback
    - Work with a great mix of technologies, not tied to a single stack
    - Great for remote workers (on my team at least)


    - Many fringe benefits are aimed at Chicago and San Francisco: live somewhere else and you'll miss out (I'm OK with that)

    Advice to Management

    Keep on truckin'

See All 76 Reviews

Braintree Photos

Braintree photo of: Sunlight is important to us.
Braintree photo of: Chicago Atrium
Braintree photo of: Town Hall Meeting in Action
Braintree photo of: The Mess Hall
Braintree photo of: The Last Word (our in-office bar)
Braintree photo of: We love our merchants.
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Braintree Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Merchant Accounting Analyst Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Average Interview


    The process took 4+ weeks. I interviewed at Braintree (Chicago, IL).


    I initially applied for a different position on the Braintree website, but about a week later, a corporate recruiter reached out to me to discuss the merchant accounting analyst position. I spoke with an HR rep for about a half hour regarding the position and my background. I was given a take home excel exam with a couple of days to complete it, which was plenty of time. The next step was an in person interview which took about 3 hours. Everyone I spoke with was very nice, transparent and seemed to have positive experiences working at Braintree. The whole experience was seamless and enjoyable.

    Interview Questions

    • Tell us about a time you went above and beyond for a client.   Answer Question
See All 111 Interviews

Braintree Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being


Offer formal "internships" for mid-career people or those returning to the workforce

Work at Braintree? Share Your Experiences

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