Working at Bridgecrest | Glassdoor

Bridgecrest Overview

Mesa, AZ
1001 to 5000 employees
2003
Company - Private
Lending
$2 to $5 billion (USD) per year
Bridgecrest is a licensed, FDCPA compliant third-party servicer focused on servicing auto loans for DriveTime and other affiliated finance companies. Bridgecrest provides a world-class customer service experience to over 200,000 customers throughout the duration of their loan ... Read more

Mission: Provide our customers with innovative tools and resources necessary to manage their account to ensure they succeed in the repayment of their loan.

Company Updates

  • Cupcake party! Here's to celebrating the teams who helped substantially boost our online ratings within the last month!

  • Aloha from Bridgecrest! It's safe to say we love spirit days around here!

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Bridgecrest – Why Work For Us?


The opportunities at Bridgecrest are endless! There are so many ways to advance your career here. We offer an intensive development program for representatives interested in management. Additionally, we have multiple departments to choose from should a representative wish to broaden their experience within the company.

You’ll find that our representatives are like family, supporting each other and driving for results on a daily basis!  Representatives at Bridgecrest are focused, driven, and goal-oriented. They take pride in providing excellent customer service and exceeding expectations. Our representatives always make us proud.

You’ll find that our representatives are like family, supporting each other and driving for results on a daily basis!  Representatives at Bridgecrest are focused, driven, and goal-oriented. They take pride in providing excellent customer service and exceeding expectations. Our representatives always make us proud.

Here at Bridgecrest, we work hard, and we play hard! Our location is conducive to this mantra. We have break rooms with ping pong tables, televisions, outdoor grills, and refreshments. There are two work out areas complete with gym equipment. Not to mention, we’re always hosting giveaways, coordinating to show team spirit, and decorating the office to align with the season!

Bridgecrest Reviews

3.9
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  • "Opportunity for growth and move up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Advisor in Fort Worth, TX
    Current Employee - Loan Advisor in Fort Worth, TX
    Recommends
    Positive Outlook

    I have been working at Bridgecrest full-time (Less than a year)

    Pros

    Friendly family environment, show they really want you to succeed

    Cons

    Nesting time is kind of fast

    Advice to Management

    N/A

See All 135 Reviews

Bridgecrest Photos

Bridgecrest photo of: Behind the scenes look of Bridgecrest!
Bridgecrest photo of: Our Bridgecrest building located in mesa, Arizona.
Bridgecrest photo of: Welcome to Bridgecrest!
Bridgecrest photo of: Join our team at Bridgecrest!
Bridgecrest photo of: Behind the scenes at Bridgecrest!
Bridgecrest photo of: Behind the scenes at Bridgecrest!
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Bridgecrest Interviews

Experience

Experience
85%
5%
10%

Getting an Interview

Getting an Interview
36%
32%
21%
11

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Collections Manager Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through other source. I interviewed at Bridgecrest in May 2017.

    Interview

    Recruiter was great, but the recruiting process semmed too fast and simple. I interviewed with the Director and Associate Director. Interview was conducted in a large open space with 100 agents on the phones talking, listening in, and what not in the background. Interviewers were polite and respectable, but at some point seemed to run out of questions to ask. They instead dwelled too much on my hobbies instead of work related experience. Impression I got from seeing and listening to the chatter on the floor from other team managers was trying to hype up the team ( I suppose you can't motivate debt collectors otherwise). The interviewers also seemed to be leading on that you would be getting the job and also promised a follow up in 24-48 hours. I had to follow up myself with the recruiter and got a email saying my qualifications were impressive, but I didn't get the job. Having browsed the linked in profiles of people who worked in the same position, most worked there 3 to 6 months. That is too high a turnover for a middle management position. I probably dodged a bullet by not getting the job.

    Interview Questions

See All 21 Interviews

Bridgecrest Awards & Accolades

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