Working at Brigham and Women's Faulkner Hospital | Glassdoor

Brigham and Women's Faulkner Hospital Overview

Boston, MA
1001 to 5000 employees
Health Care Services & Hospitals
$100 to $500 million (USD) per year
Brigham and Women's Faulkner Hospital (BWFH) is a 171 bed non-profit, community teaching hospital located in Jamaica Plain, just 3.4 miles from the Longwood medical area, and across the street from the Arnold Arboretum. Founded in 1900, Brigham and ... Read more

Mission: Brigham and Women's Faulkner Hospital strives to attain excellence in patient care services, provided in a learning environment with dignity, compassion and respect.

Brigham and Women's Faulkner Hospital – Why Work For Us?

Brigham and Women's Faulkner Hospital now provides its patients with the some of the most advanced medication safety technology by utilizing a combination of computerized order entry, administration records, infusion pumps and automated drug dispensing machines.  In fact, Brigham and Women's Faulkner Hospital now uses a Bedside Medication Verification system, known as bar coding that automatically checks a patient's medical record to ensure that they're receiving the correct medicine and the correct dosage at the proper time.

Brigham and Women's Faulkner Hospital also has full accreditation from The Joint Commission. The Joint Commission accredits and certifies more than 15,000 health care organizations and programs in the United States and their accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization's commitment to meeting certain performance standards.

Of the many benefits of going to Brigham and Women's Faulkner Hospital is their use of single bed patient rooms. Private rooms have been shown to increase patient satisfaction, reduce the risk of infections and offer more flexibility among practitioners to best treat patients. With more than 1,600 full and part time employees helping to meet the growing demand for medical services, Brigham and Women's Faulkner Hospital and Brigham and Women's Hospital surgical staff are now performing close to 11,000 surgical procedures a year.

Service Philosophy

At Brigham and Women's Faulkner Hospital, our world revolves around our patients and their families who depend on the excellent medical care, commitment to quality and personal attention they have come to expect from us. Our convenient setting, private rooms, patient friendly environment and compassionate and caring staff are just a few of the many aspects of care that patients tell us make a difference. At Brigham and Women's Faulkner Hospital, we strive to treat each patient the way we would like to see a member of our own family treated, and it shows. We consistently receive excellent ratings in patient satisfaction surveys. The friendly and supportive environment that our patients appreciate also makes Brigham and Women's Faulkner Hospital a rewarding place to work.

Mission Statement

Brigham and Women's Faulkner Hospital strives to attain excellence in patient care services, provided in a learning environment with dignity, compassion and respect.


Highly regarded as one of Boston's most important, community teaching hospitals, our post-graduate medical education is rooted in a long and innovative tradition. Brigham and Women's Faulkner Hospital serves as a training site for students from Tufts University School of Medicine and Harvard Medical School. Its medical, surgical and psychiatry residency programs are integrated with those of Brigham and Women's Hospital. The hospital also serves as a site for training several hundred health care professionals, annually, in the areas of nursing, nutrition, pharmacy, social work, psychiatry, rehabilitation therapies, addiction recovery and more. Our commitment to teaching extends to our employees who benefit from our extensive education and training programs.

Commitment to the Community

We are dedicated to improving the health and well being of residents from the areas we serve through our award winning Community Health and Wellness Program. The program serves over 60,000 men, women, children and elderly each year through a wide variety of preventive health education, free health screenings, school partnerships and community outreach.




undefinedBWFH is an amazing institution to work at and as a person I have grown so much both personally and professionally since I began working here in 1999... In many ways the people here have become my family and have nurtured me, supported me, and challenged me and ultimately made me who I am today and that influence is beyond measure. I hope to someday be able to leave a lasting impression to change somebody's life like so many have done before me.

-Jeff E. Radiology, 18 years of service

"Because Brigham and Women's Faulkner Hospital is a smaller place to work, you get to perform a variety of tasks in your department. Fostering opportunities to learn and grow in your field."

-Jacinta F. Laboratory, 19 years of service


Working at BWFH

Brigham and Women’s Faulkner Hospital values its employees with traditional and non-traditional benefits that go outside of insurance. Whether it’s tuition reimbursement or our Staff PERKS Program, we encourage you to not only find care for you and your family, but to embrace the community in which we serve.

Click on an area to the right to learn more about our Medical Plans, Insurance Offerings, and Benefits Beyond Insurance, as well as some FAQs about applying and working at BWFH.

Medical/Dental/Vision Plans

Choose from two medical plans to protect yourself and your family in the event of illness or injury:

  • Partners Plus (a Blue Cross Blue Shield Plan)

    A Point-of-Service (POS) plan that combines the freedom of an indemnity plan with the cost-effective, high-quality care of a managed care plan. You choose a primary care physician (PCP) who can provide treatment or refer you to an extensive network of physicians.

  • Neighborhood Health Plan

    A managed care plan that gives you comprehensive coverage for many medical services. You choose a PCP from a large statewide network of providers to provide your medical care. Many services are 100% covered with a small co-pay. Out-of-network services are not covered, except for emergency care.

Prescription Drug Benefit

Managed by CVS Caremark, this plan offers a convenient mail service program.

Two Delta Dental Plans

A choice of plans provides employees the level of coverage that is right for your situation.

Davis Vision Plan

Offers a cost-effective way for you to get an annual comprehensive eye exam and corrective lenses.

Benefits Beyond Insurance

Tuition Reimbursement

Brigham and Women's Faulkner Hospital encourages continued education and career growth by offering a tuition reimbursement program. Full-time employees are eligible to receive up to $2,500 per calendar year to pay for academic courses taken for credit at an accredited educational institution. This benefit is pro-rated for part-time employees who work 16 hours or more.

Subsidized MBTA Passes

Brigham and Women's Faulkner Hospital offers a 50% subsidy (up to $42.25) on MBTA passes to employees who use public transportation.

BWFH Staff PERKS Program

Brigham and Women's Faulkner Hospital offers a PERKS Program. The PERKS Program consists of a network of vendors in Boston and the surrounding area offering discounts on a wide variety of goods and services. With an ID badge, employees may receive discounts including mobile phones and cellular service, wholesale club memberships, car rental, and movie and museum passes. The discounts also include theater shows, certain concert performances, reduced rates on tickets to several amusement parks, and much more.

Two Flexible Spending Accounts

Save tax dollars and reduce your out-of-pocket costs for health care and dependent day-care.

Retirement Plan

At Brigham and Women’s Faulkner Hospital, we believe our employees are our most valuable resource. We have designed a competitive and comprehensive retirement plan for our employees. The program offers our employees the benefits they need to build a secure retirement.

Our retirement program combines a guaranteed core benefit for employees with a valuable pre-tax savings plan. The program consists of:

  • Employer-funded core benefit through the Cash Balance Retirement Plan. Your cash balance account is automatically funded by your employer, and will grow during your career through annual pay credits and interest credits.
  • Tax-deferred savings opportunity through the 403(b) Tax-Sheltered Annuity Plan (TSA). This plan offers the chance to build valuable pre-tax savings and tax-deferred investment earnings through salary deductions.




Brigham and Women's Faulkner Hospital Reviews

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    "Practice Assistant"

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    Positive Outlook
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    I have been working at Brigham and Women's Faulkner Hospital full-time


    Brand, location, benefits, higher learning, opportunity


    No true downsides to working at the Brigham.

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Brigham and Women's Faulkner Hospital Photos

Brigham and Women's Faulkner Hospital photo of: PIE Recipients
Brigham and Women's Faulkner Hospital photo of: Recent I CARE recipient Jimmy Daniels, Environmental Services
Brigham and Women's Faulkner Hospital photo of: Recent I CARE recipient Karen Jewett, 6 South staff nurse (right, pictured with Nurse Director Aliesha Wisdom.)
Brigham and Women's Faulkner Hospital photo of: Recent I CARE recipient Edward Veras, Parking
Brigham and Women's Faulkner Hospital photo of: Recent I CARE recipient Nickisha Hurlock, Nurse Practitioner, Weiner Center for Preoperative Evaluation
Brigham and Women's Faulkner Hospital photo of: Recent I CARE recipient Jonathan Rivera, Parking
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Brigham and Women's Faulkner Hospital Interviews



Getting an Interview

Getting an Interview





    Pharmacy Technician Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Neutral Experience
    Easy Interview


    I applied through an employee referral. The process took 2+ weeks. I interviewed at Brigham and Women's Faulkner Hospital (Boston, MA).


    The interview was fairly basic as the position only requires a high school degree and no previous experience. They basically wanted to see that you were interested in science and would be a hard worker. As there are not many serious qualifications required of a pharmacy technician there wasn't much they could ask aside from the basics. They are really just interested in you seeming "gung ho" about the job.

    Interview Questions

    • The most difficult question was how have you shown that you are a hard worker.   Answer Question
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Brigham and Women's Faulkner Hospital Awards & Accolades

  • Best Places to Work for Commuters, National Center for Transit Research at USF, 2012

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

Work at Brigham and Women's Faulkner Hospital? Share Your Experiences

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