Working at Bright Horizons Family Solutions | Glassdoor

Bright Horizons Family Solutions Overview

Watertown, MA
10000+ employees
Company - Public (BFAM)
Preschool & Child Care
$1 to $2 billion (USD) per year
Founded in 1986, headquartered in the United States, and conducting business in the U.S., the UK, the Netherlands, India, and Canada, Bright Horizons operates more than 1,000 child care centers worldwide and partners with more than 1,100 clients across the United ... Read more

Mission: At Bright Horizons, our mission is to make a difference in the lives of others. This shared goal motivates our employees and provides a clear link between the work that we do and the impact that we have on hundreds of thousands of lives each day.

Delivering ... Read more

Company Updates

  • We're so proud to be named to FORTUNE's 100 Best Companies to Work For" list for the 18th time!

    Join our award-winning team and do work that matters at a company that offers more.

    Child Care Center, School, and Corporate Careers with Bright Horizons

    Looking for teaching jobs or a child care career? Bright Horizons school and daycare jobs offer careers in the education, support staff & corporate fields.

  • Honored to join so many great companies on this year’s Boston Globe Media “Top Places to Work” list. And a special shout out to our 17 amazing clients who were named to the list!

    The 2018 Top Places to Work in Massachusetts - The Boston Globe

    For the first time since the great recession, the economy actually feels strong. Unemployment is at historic lows, and the stock market near historic highs. Wages are even growing?-?albeit slowly and unequally?-?as companies try to hire in an extremely tight job market. Companies are working hard to make the employees they already have happy, too.

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Bright Horizons Family Solutions – Why Work For Us?

Bright Horizons® partners with more than 900 employers to address the family and personal challenges that can impact employee productivity and engagement. Solutions include child care centers, back-up care for children/adults/elders, educational advising for families and adult learners, tuition assistance management, and more. We are proud to partner with more than 80 of the Working Mother 100 Best companies and to have been named 17 times as one of the “100 Best Companies to Work For” by FORTUNE magazine. To learn more, please visit

Bright Horizons – A Culture of Caring

Every employee at Bright Horizons® has an important job. We care passionately about our mission, and together with our employees, we’re building an organization that can make a difference for generations to come. Whether you’re working in one of our centers or schools, supporting a family through our in-home care program, helping teenagers manage college admissions, working with adult learners to further their education, or working in one of our many corporate roles, you’ll not only be making a difference in our company, but also in the lives and successes of the children and families we serve. 

Bright Horizons: Helping Families Feel like Family

Home is where the HEART is. The foundation of our culture is our HEART principles, through which we encourage Honesty, Excellence, Accountability, Respect, and Teamwork. Many in the Bright Horizons family adopt these principles in both their personal and work lives. We work hard and take our work seriously, but also make sure to celebrate and have fun. We recognize the critical role our team plays in fulfilling our mission. And to do that, we provide an environment where employees can bring their whole selves to work, and where individuality, creativity, and contributions are valued. Our company leaders recognize how important it is for our people to feel successful in their lives, both at work and at home. Our Bright Horizons family is a caring, passionate group of individuals committed to providing exceptional experiences, dedicated to bringing their talents every day, and joined by a common theme: that we are proud to be Bright Horizons.

Diversity & Inclusion

The Bright Horizons community is a vibrant tapestry of children, families, and employees who represent a myriad of cultures, backgrounds, and experiences. We embrace our diversity and know our collective perspectives make us a stronger company. With the help of our Inclusion Council, Employee Advisory Groups, diversity champions, diversity training for all new employees, and our initiative that encourages all employees to do “One Thing” to make their colleagues feel supported, we strive to create a culture that welcomes everyone into our family and celebrates our unique differences.

Employee Recognition

Rejoicing in the accomplishments of our Bright Horizons team members is an essential part of our culture. We believe in the power of “thank you.” And throughout the year, in ways big and small, formal and informal, spur-of-the-moment and pre-planned, we show our appreciation for employees at all levels. We invite our customers to do the same. We have many programs to acknowledge and celebrate our team, including employee appreciation month and national teacher appreciation campaigns.  Each year, we also honor our family through our annual Awards of Excellence events. Whether you are an award winner or cheering on a fellow team member, these formal award occasions are opportunities to come together and celebrate one another.

Corporate Social Responsibility

Service — supporting the communities in which we work and live — is built into our DNA. Bright Horizons proudly stands behind our many employees who give their time, offering them grants and awards for the hard work they do to make the world a better place. We also work together to support the Bright Horizons Foundation for Children® and its important mission to bring Bright Spaces® to children and families in homeless shelters. In addition, many centers and departments host team-building “fundraising” events to support both our Foundation as well as other charities that are important to individual teams.

Employee Benefits for Your Child Care or Corporate Career

At Bright Horizons, we care for each other as much as we care for the children, families, and clients we serve. That's why we're committed to providing a comprehensive employee benefits package, helping employees bring their very best selves to work. Our employees are our greatest asset, and their physical health, financial stability, and overall well-being — both in and outside of work — are among our top priorities. We offer a variety of benefits to help our employees and their families live balanced, healthy lives, including:

For Full-Time Employees (working 30 hours or more per week)

  • Medical
  • Dental
  • Vision
  • Vacation
  • Sick Time
  • Holiday Pay
  • Healthcare Flexible Spending Account (FSA)
  • Basic Life and Accidental Death & Dismemberment (AD&D)
  • Disability
  • Supplemental Life
  • Adoption Assistance
  • Child Care Discount (not available at all locations)
  • Back-Up Adult/Elder Care
  • Commuter Benefit Program

For Full-Time and Part-Time Employees (part-time employees continuously working at least 20 hours per week)

  • 401(k)
  • Auto and Home Insurance
  • Back-Up Child Care
  • Bereavement and Jury Duty Pay
  • Bright Bargains and Entertainment Discounts
  • Bright Horizons Care Advantage®
  • CDA Training
  • College Coach®
  • Dependent Care Flexible Spending Account (FSA)
  • Direct Deposit
  • EdAssist®
  • GlobalFit Fitness Solutions
  • Metro Credit Union
  • Pet Insurance
  • Real Estate Advantage Program
  • Tuition Reimbursement
  • Well-Being Help Center

At Bright Horizons, professional development is part of who we are. We are a learning company with a learning culture and we’re ready to help you fulfill your potential, no matter where you are in your career.

Employee training and development opportunities that are part of the Bright Horizons experience include:

Mary Ann Tocio University

Mary Ann Tocio University (MATU) is our greatest, most tangible way of reinforcing our commitment to ongoing employee training and career development. Available to all employees, MATU is a continuing education unit (CEU) granting university that includes online and offline components and interactive courses, including a wide selection of content in management development, early education, leadership skills, time and project management, and job-specific coursework.

The Growth and Learning Process

Creating an environment of growth for our employees is critical to the success of our organization. Whether it’s growth in your current role, within your department, center, or school, or through other avenues at Bright Horizons, we want to partner with you. Goal setting, formal job performance feedback, and career planning are integral parts of the process, aligning employees' personal plans and targets with Bright Horizons' goals for success.

Leadership Institute

Whether you are an individual contributor, new manager, leading teams, or leading our organization, we have specific training programs at your level to help you develop and grow. Our Leadership Institute is a dedicated resource designed to advance your management skills throughout the many stages of your career.

 eCDA (Child Development Associate) Program

Gain valuable skills, knowledge, and confidence to grow as a teacher through this nationally recognized, free program that includes online instruction, group and individual calls, online communities, and practice assignments.

Tuition Reimbursement

If your career goals include learning from an institute of higher education, we can help. Whether you choose an AA, BA, Director Credential from McCormick (directors only), or something else, our generous tuition assistance program can help your dream become a reality.

Ongoing Professional Development Opportunities

Connect, collaborate, and learn with peers at regional learning events, monthly staff development meetings, annual Professional Development Days, and more.

Bright Horizons Family Solutions Reviews

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Stephen Kramer
79 Ratings
  • Featured Review

    Helpful (3)

    "The most supportive and family driven company!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Lead Preschool Teacher in Loveland, CO
    Current Employee - Lead Preschool Teacher in Loveland, CO
    Approves of CEO

    I have been working at Bright Horizons Family Solutions full-time (More than 3 years)


    I have worked for Bright Horizons for 3 years now. I have reached so many goals while at Bright Horizons and I owe it to my family here at Bright Horizons. I have graduated from a University with a Bachelors degree in Elementary Education, became an assistant teacher in the toddler classroom, and now a lead preschool teacher. I have been blessed with an amazing and supportive team and they have done everything they could to help me reach my dreams. I am so excited for all my opportunities in the future and where this company will take me.


    There is no cons for this company

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Bright Horizons Family Solutions Photos

Bright Horizons Family Solutions photo of: Members of our Inclusion Council
Bright Horizons Family Solutions photo of: Bright Horizons Family solutions at Tidepoint
Bright Horizons Family Solutions photo of: infant classroom
Bright Horizons Family Solutions photo of: Library for classroom
Bright Horizons Family Solutions photo of: Class cubbies
Bright Horizons Family Solutions photo of: Bright Horizons, Chandler Arizona
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Bright Horizons Family Solutions Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (16)  

    N/A Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at Bright Horizons Family Solutions.


    It started with a phone screening where I was asked basic questions. After the phone screening the recruiter sent me different locations in my area that were looking for full-time positions. I chose one and the recruiter sent my information on to the director of the school. The director contacted me and scheduled a person-to-person interview and asked me a lot of questions about my teaching strategies, how I deal with children, what I enjoyed most, etc. All basic questions. The director was very warm and excited to have me there. I had good experiences and she toured me around the campus. After, I was invited for an interactive interview to see how I did amongst the children I interviewed for. Then I was asked more questions and offered a position.

    Interview Questions

    • Tell me a time that you had a conflict with a co-worker and how was it resolved?   Answer Question
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Bright Horizons Family Solutions Awards & Accolades

  • Human Rights Campaign: 2018 Corporate Equality Index, Human Rights Campaign’s (HRC) Corporate Equality Index – perfect score of 100%, Human Rights Campaign’s (HRC) Corporate Equality Index, 2018
  • Denver Post Top Workplaces 2018, The Denver Post, 2018
  • Top Places to Work, The Boston Globe, 2018
  • Best Workplaces for Women, Fortune, 2018
  • 100 Best Workplaces for Diversity, Fortune, 2018
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