Bright Horizons Family Solutions Careers | Glassdoor

Bright Horizons Family Solutions Careers

Watertown, MA
10000+ employees
Company - Public (BFAM)
Preschool & Child Care
$1 to $2 billion (USD) per year
Founded in 1986, headquartered in the United States, and conducting business in the U.S., the UK, the Netherlands, India, and Canada, Bright Horizons is a global education and care company that operates more than 1,000 child care centers worldwide and partners with more than ... Read more

Mission: At Bright Horizons, our mission is to provide innovative solutions that make a difference in the lives of others. This shared goal motivates our employees to aim for excellence in a supportive environment where we do work that makes an impact on hundreds of thousands of lives ... Read more

Company Updates

  • At Bright Horizons, our top priority is the well-being of our employees and the families in our care. Hiring is currently paused as many of our centers and corporate offices have closed due to COVID-19. During this time, please visit us at to leave your information so that we can inform you regarding our timeline for reopening and future opportunities.

  • We are so proud to be included on FORTUNE's "100 Best Companies to Work For" list for the 19th time! 𝑱𝒐𝒊𝒏 𝒐𝒖𝒓 𝒂𝒘𝒂𝒓𝒅-𝒘𝒊𝒏𝒏𝒊𝒏𝒈 𝒕𝒆𝒂𝒎 and you will do work that matters at a company that offers more. #100BestCos #GPTWCertified

    Child Care Center, School, and Corporate Careers with Bright Horizons

    Everyone at Bright Horizons has the opportunity to make an impact. And no matter your team - center & schools or corporate - you'll have the chance to learn, support people who need you, and grow your career. Get to know us and consider a career with Bright Horizons today!

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Bright Horizons Family Solutions – Why Work With Us?

Bright Horizons® partners with more than 1,100 employers around the globe to provide high-quality education and care, operate with integrity and empower employees to thrive. Solutions include early education and preschool, back-up care for children/adults/elders, College Coach program for families and adult learners, tuition assistance management, and more. We are proud to have been named 19 times as one of the "100 Best Companies to Work For" by FORTUNE magazine as well as recognized on the FORBES annual list of the "Best Workplaces for Diversity for 2020." To learn more, please visit

Bright Horizons – A Culture of Caring

At Bright Horizons® we care about our mission, and together with our employees, we work passionately as a team to achieve excellence. Whether you’re working in one of our centers or schools, supporting a family through our in-home care program, helping teenagers manage college admissions, working with adult learners to further their education, or acting in one of our many corporate roles, you’ll not only be making a difference in our company, but also in the lives and successes of the children and families we serve. Our Bright Horizons family is a caring, passionate group of individuals committed to providing exceptional experiences, dedicated to bringing their talents every day.

Bright Horizons: Where Everyone is Family

At Bright Horizons, serving families is at the HEART of all we do. Our HEART Principles, Honesty, Excellence, Accountability, Respect, and Teamwork, guide us in the work we do each day. We are a community of caring individuals where diversity and individual differences are celebrated and where family partnerships are an important part of our community. We inspire young children to grow into confident, joyful learners. While we work hard to take our work seriously, we also make sure to have fun along the way. We recognize the critical role our team plays in fulfilling our mission and provide an environment where employees can bring their whole selves to work, because care and education can change the world. 

Diversity & Inclusion

The Bright Horizons community is a vibrant tapestry of children, families, and employees who represent a myriad of cultures, backgrounds, and experiences. We embrace our diversity and know our collective perspectives make us a stronger company. We have developed a strong commitment to diversity and inclusion by leveraging our Inclusion Council, Employee Advisory groups, and inclusion champions to facilitate interactive activities, engage in bold conversations and lead diversity awareness and inclusive leadership trainings to create a culture that welcomes everyone into our family and celebrates our unique differences. At Bright Horizons, we don't just talk about diversity and inclusion, we create a sense of belonging.

Employee Recognition

Rejoicing in the accomplishments of our Bright Horizons team members is an essential part of our culture. We believe in the power of “thank you.” Throughout the year, in ways big and small, formal and informal, spur-of-the-moment and pre-planned, we show our appreciation for employees at all levels. We have many programs to acknowledge and celebrate our team, including employee appreciation month and national teacher appreciation campaigns.  Each year, we also honor our employees through our annual Awards of Excellence events. Whether you are an award winner or cheering on a fellow team member, these formal award occasions are opportunities to come together and celebrate one another.

Corporate Social Responsibility

Service — supporting the communities in which we work and live — is built into our DNA. Bright Horizons proudly stands behind our many employees who give their time, offering them grants and awards for the hard work they do to make the world a better place. We also work together to support the Bright Horizons Foundation for Children® and its important mission to bring Bright Spaces® to children and families in homeless shelters. In addition, many centers and departments host team-building “fundraising” events to support both our Foundation as well as other charities that are important to individual teams.

Employee Benefits for Your Child Care or Corporate Career

At Bright Horizons, we care for each other as much as we care for the children, families, and clients we serve. That's why we're committed to providing a comprehensive employee benefits package, helping employees bring their very best selves to work. Our employees are our greatest asset, and their physical health, financial stability, and overall well-being — both in and outside of work — are among our top priorities. We offer a variety of benefits to help our employees and their families live balanced, healthy lives, including:

For Full-Time Employees (working 30 hours or more per week)

  • Medical
  • Dental
  • Vision
  • Vacation
  • Sick Time
  • Holiday Pay
  • Horizons' Teacher Degree Program (earn your ECE degree for FREE)
  • Healthcare Flexible Spending Account (FSA)
  • Basic Life and Accidental Death & Dismemberment (AD&D)
  • Disability
  • Supplemental Life
  • Adoption Assistance
  • Child Care Discount (not available at all locations)
  • Back-Up Adult/Elder Care
  • Commuter Benefit Program

For Full-Time and Part-Time Employees (part-time employees continuously working at least 20 hours per week)

  • 401(k)
  • Auto and Home Insurance
  • Back-Up Child Care
  • Bereavement and Jury Duty Pay
  • Bright Bargains and Entertainment Discounts
  • Bright Horizons Care Advantage®
  • CDA Training
  • College Coach®
  • Dependent Care Flexible Spending Account (FSA)
  • Direct Deposit
  • EdAssist®
  • GlobalFit Fitness Solutions
  • Metro Credit Union
  • Pet Insurance
  • Real Estate Advantage Program
  • Tuition Reimbursement
  • Well-Being Help Center

At Bright Horizons, professional development is part of who we are. We are a learning company with a learning culture and we are committed to helping you grow your career. 

Employee training and development opportunities that are part of the Bright Horizons experience include:

Mary Ann Tocio University

Mary Ann Tocio University (MATU) is our greatest, most tangible way of reinforcing our commitment to ongoing employee training and career development. Available to all employees, MATU is a continuing education unit (CEU) granting university that includes online and offline components and interactive courses, including a wide selection of content in management development, early education, leadership skills, time and project management, and job-specific coursework.

The Growth and Learning Process

Creating an environment of growth for our employees is critical to the success of our organization. Whether it’s growth in your current role, within your department, center, or school, or through other avenues at Bright Horizons, we want to partner with you. Goal setting, formal job performance feedback, and career planning are integral parts of the process, aligning employees' personal plans and targets with Bright Horizons' goals for success.

Leadership Institute

Whether you are an individual contributor, new manager, leading teams, or leading our organization, we have specific training programs at your level to help you develop and grow. Our Leadership Institute is a dedicated resource designed to advance your management skills throughout the many stages of your career.

 eCDA (Child Development Associate) Program

Gain valuable skills, knowledge, and confidence to grow as a teacher through this nationally recognized, free program that includes online instruction, group and individual calls, online communities, and practice assignments.

Tuition Reimbursement

If your career goals include learning from an institute of higher education, we can help. Whether you choose an AA, BA, Director Credential from McCormick (directors only), or something else, our generous tuition assistance program can help your dream become a reality.

Ongoing Professional Development Opportunities

Connect, collaborate, and learn with peers at regional learning events, monthly staff development meetings, annual Professional Development Days, and more.

Bright Horizons Family Solutions Reviews

  • "Wonderful families and support from management"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Teacher
    Former Employee - Associate Teacher
    Neutral Outlook
    No opinion of CEO

    I worked at Bright Horizons Family Solutions full-time (More than 3 years)


    Management was very receptive and listened to concerns
    There was room for upward growth within the company
    The children were given great resources to learn and grow


    Just cattiness between employees, something that happens anywhere

See All 1,547 Reviews

Bright Horizons Family Solutions Photos

Bright Horizons Family Solutions photo of: Members of our Inclusion Council
Bright Horizons Family Solutions photo of: One of the centers that opened up recently
Bright Horizons Family Solutions photo of: Bright Horizons Family solutions at Tidepoint
Bright Horizons Family Solutions photo of: infant classroom
Bright Horizons Family Solutions photo of: Library for classroom
Bright Horizons Family Solutions photo of: Class cubbies
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Bright Horizons Family Solutions Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (3)  

    Nanny Interview

    Anonymous Employee in Birmingham, AL
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. I interviewed at Bright Horizons Family Solutions (Birmingham, AL) in June 2018.


    The interview was a easy process. I interviewed with the coordinator, supervisor and the hiring manager. Each interview was a phone interview. The interview process took approximately two weeks.

    Interview Questions

    • How would you handle a situation with a child who is having a tantrum?   1 Answer
See All 344 Interviews

Bright Horizons Family Solutions Awards & Accolades

  • Companies That Care 2019 Honor Roll, Companies That Care, 2019
  • 2020 Bloomberg Gender-Equality Index, Bloomberg Financial Services Gender-Equality Index, 2020
  • 2020 Fortune 100 Best Companies to Work For, Fortune, 2020
  • Human Rights Campaign Foundation's Corporate Equality Index, Human Rights Campaign, 2020
  • 2020 Forbes Best Workplaces for Diversity, Forbes, 2020
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