Working at BrightWave | Glassdoor

BrightWave Overview

Atlanta, GA
51 to 200 employees
Company - Private
Advertising & Marketing
Unknown / Non-Applicable
Shaw + Scott, Merkle, Trendline Interactive
BrightWave is the leading email & eCRM agency. With over 15 years of experience managing the best email programs in the country, BrightWave elevates eCRM and cross-channel programs through industry-leading innovation, relationship orchestration & ... Read more

Mission: We fuse creativity, data and technology to create & enable innovative email & cross-channel programs for growing and leading brands.

BrightWave Reviews

Rating TrendsRating Trends
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Approve of CEO
BrightWave CEO Simms Jenkins
Simms Jenkins
10 Ratings
  • Helpful (5)

    "Refreshing For An Agency"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Developer in Atlanta, GA
    Current Employee - Front End Developer in Atlanta, GA
    Positive Outlook
    Approves of CEO

    I have been working at BrightWave full-time (Less than a year)


    Most agencies I've worked with are cut throat and don't really take care of their employees. This is not the case for BrightWave. They actively ask for input and take every step possible to make our lives easier while still pumping out work.

    Outings - they take employees out on half day outings every once in a while and they're a lot of fun. So far I've gone to top golf and ponce city market.

    Beer On Tap - I've worked at companies who claim they're friendly to drinking some beer but this company really embraces it. It's not like people are getting drunk or anything but in agency life it can be stressful so the ability to have a judge free 4:00pm beer on a stressful day is awesome.

    Passion - this place is full of people who are passionate about email. You'll rarely find somebody who just coasts by. Everybody (mostly) is pulling their own weight and they're here to do a good job. They also strive to be one of, if not the, top dog in the email field which is pretty cool. Set your standards high and it will trickle down.

    People - so far I'm a fan of most of the people I work with. They've done a great job hiring people who really contribute to the company.

    HR - probably the best HR experience I've had in a company. One on one meeting when I got hired was a great experience and Quinn made sure I understood everything before we finished up.


    Growth - because this company has grown so much there are a lot of pains that come along with it. Old ways don't work so well anymore so there's always room for optimization / doing things differently.

    Challenging Work - this work is very challenging and time is tight so there's pretty much no room for error and when you do you have to stay to make sure things are taken care of. The positive side of this is that you are inclined to learn things the right way.

    Work load - I'd say the biggest part that differs from most other companies is the work load. I'm pushed to the limit most days and almost never have a chance to take a breath. That's pretty typical of an agency though.

    Advice to Management

    Keep it up, you're doing it right. My only advice would be to pad the timing better. There are way too many emergencies and mis-estimated tasks that make me work late which eats into that whole, 'work / life balance'.

See All 17 Reviews

BrightWave Photos

BrightWave photo of: BrightWave's brand new HQ
BrightWave photo of: Parking Day!
BrightWave photo of: Parking Day!
BrightWave photo of: BrightWave's 15th Anniversary Party!
BrightWave photo of: BrightWave's 15th Anniversary Party!
BrightWave photo of: BrightWave's 15th Anniversary Party!
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BrightWave Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Visual Designer Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Average Interview


    I applied online. The process took 1 day. I interviewed at BrightWave in May 2018.


    Throughout the phone screen it seemed like the internal recruiter was trying to minimize my experience. He asked multiple times how I got in the field, but I have a Masters in an adjacent field, so I felt I answered it adequately the first time. All of this manipulation seemed ultimately to decrease my salary expectation ($50,000/annually), because near the end of the call he implied that my salary request may not be attainable. This seemed strange for a position requiring extensive design and computer programming experience, so I removed myself from the selections process.

    Interview Questions

    • What is the importance or role of email marketing?   Answer Question
    • How would you handle the demands of switching between multiple clients?   Answer Question
See All 4 Interviews

BrightWave Awards & Accolades

  • Inc. 5000 Fastest Growing Private Companies in America, Inc. 5000, 2015
  • Inc. 5000 Fastest Growing Private Companies in America, Inc. 5000, 2014
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