Working at Brightpearl | Glassdoor

Brightpearl Overview

Work Here? Get a Free Employer Account
Bristol, England (UK)
51 to 200 employees
2007
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
Unknown
Brightpearl is growing rapidly, over 10,000 people in small and medium retail and wholesale businesses globally use our software to sell their products and serve customers. The office has a buzzing environment where each day brings exciting and new challenges so you’ll ... Read more

Mission: Brightpearl exists to help multichannel retailers and wholesalers accelerate their growth and profits. Brightpearl manages orders, inventory, customer data and accounting in a single, reliable system, and provides real-time reports on inventory, cashflow, profitability, customer ... Read more

Brightpearl Reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Derek O'Carroll
28 Ratings
  • Helpful (4)

    "New changes for the better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TAM in Austin, TX
    Current Employee - TAM in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brightpearl full-time (Less than a year)

    Pros

    The office moved to Austin, Tx to increase communication hours with UK office. We are hiring more customer success associates to support our growing clientele - the CS and Pro Serve teams set us apart from other ERP systems - clients are responding well to the added personal touch they receive with us. The US teams have also redefined different roles in the company and have clarified much of their internal protocols.

    Cons

    The US office still has a start up feel. You need to communicate well and ask a lot of questions, no one is going to hold your hand. You need to be okay with plans changing and being pulled off a project to help with something that may not be in your job description.

    Advice to Management

    Keep up the good work. Keep building out CS teams. Maybe add some more product managers and developers stateside.

See All 56 Reviews

Brightpearl Photos

Brightpearl photo of: Bristol team with our new CEO - Derek O'Carroll
Brightpearl photo of: Derek O'Carroll with US employees
Brightpearl photo of: Bristol Team Bowling
Brightpearl photo of: Bristol Team Xmas Party
Brightpearl photo of: The team!
Brightpearl photo of: Team Bristol
See All PhotosSee All

Brightpearl Interviews

Experience

Experience
50%
0%
50%

Getting an Interview

Getting an Interview
75%
25%

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (5)  

    Product Support Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Application

    I applied online. The process took 3 weeks. I interviewed at Brightpearl.

    Interview

    I was contacted by HR for a phone interview that was resheduled dozens of times before we finally nailed down a date in which she told me by email they found a candidate. Totally wasted my time.

See All 4 Interviews

Brightpearl Awards & Accolades

  • Top 50 UK SaaS Companies To Work For, SaaSGrowth2018 Awards, 2018

Work at Brightpearl? Share Your Experiences

Brightpearl
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or