Mission: Brightpearl exists to help multichannel retailers and wholesalers accelerate their growth and profits. Brightpearl manages orders, inventory, customer data and accounting in a single, reliable system, and provides real-time reports on inventory, cashflow, profitability, customer ...
I have been working at Brightpearl full-time (Less than a year)
The office moved to Austin, Tx to increase communication hours with UK office. We are hiring more customer success associates to support our growing clientele - the CS and Pro Serve teams set us apart from other ERP systems - clients are responding well to the added personal touch they receive with us. The US teams have also redefined different roles in the company and have clarified much of their internal protocols.
The US office still has a start up feel. You need to communicate well and ask a lot of questions, no one is going to hold your hand. You need to be okay with plans changing and being pulled off a project to help with something that may not be in your job description.
Advice to Management
Keep up the good work. Keep building out CS teams. Maybe add some more product managers and developers stateside.
I applied online. The process took 3 weeks. I interviewed at Brightpearl.
I was contacted by HR for a phone interview that was resheduled dozens of times before we finally nailed down a date in which she told me by email they found a candidate. Totally wasted my time.