Working at Brilliant Earth | Glassdoor

Brilliant Earth Overview

San Francisco, CA
51 to 200 employees
Company - Private
Other Retail Stores
Unknown / Non-Applicable
Brilliant Earth offers an extensive collection of beyond conflict free engagement rings, wedding rings, and fine jewelry. As the global leader in ethically sourced jewelry, our designs are handcrafted from recycled precious metals and set with ethically sourced diamonds and ... Read more

Mission: OUR MISSION at Brilliant Earth is to cultivate a more ethical, transparent, and sustainable jewelry industry. We strive to make jewelry as beautiful as possible by crafting the highest quality pieces with the purest origins, by creating momentum for change, and by investing in a ... Read more

Company Updates

  • "The biggest lesson I’ve learned throughout the years is that I can handle much more than I expected – and that a dedicated, smart team can get you through all sorts of unexpected challenges." - Beth Gerstein, Brilliant Earth co-CEO

    Beth Gerstein: Changing The World One Diamond At A Time

    The life of an entrepreneur entails constant setbacks. It's not about one major setback, but a continual stream of challenges that you have to tackle. The biggest lesson I've learned throughout the years is that I can handle much more than I expected.

  • Brilliant Earth's Marketing team, highlighted in Small Business Trends, stays abreast of the industry best practices, embracing new and innovative approaches to digital marketing and user experience.
    Apply to join this highly successful team!

    6 Online Copywriting Strategies for Content Marketing Success

    Copywriting can be overwhelming. It's extremely time consuming, and it requires consistency and a solid strategy. Without those three key elements, your content marketing could fail. The most important one-and the one we'll discuss here-is strategy. You can find someone on your team to write content for your business, or you can outsource the work to a freelancer relatively easily.

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Brilliant Earth – Why Work For Us?

Brilliant Earth was co-founded by Beth Gerstein and Eric Grossberg, who met at Stanford University. When Beth was about to be engaged, she experienced firsthand, with her fiancé Alex, the challenge of finding a conflict free engagement ring that represented her values. Eric, through his research at Stanford, became impassioned with the idea that responsibly-sourced jewelry could be an effective tool for social change in developing countries. Together, Beth and Eric founded Brilliant Earth in 2005.

What began as a partnership between two entrepreneurs has grown into a community of people with a passion for fine jewelry and a commitment to change. The Brilliant Earth team is a group of dedicated individuals – jewelry designers, sales associates, gemologists, and more – all working to provide exceptional jewelry that our customers can feel good about wearing. Our customers, too, are part of our community. It is with our customers' help that we are cultivating a more humane jewelry industry, one stunning piece of jewelry at a time.

Our goal at Brilliant Earth is to make jewelry as beautiful as it can be. We are passionate about cultivating a more ethical, transparent, and sustainable jewelry industry.

Brilliant Earth provides jewelry of exceptional quality originating from pure sources and harvested using socially responsible practices.

Brilliant Earth provides education about the social and environmental issues affecting the jewelry industry and identifies ways to help.

Brilliant Earth supports underdeveloped communities ravaged by the jewelry industry by donating a share of our profits.

At Brilliant Earth, we are dedicated to socially and environmentally responsible sourcing. Our carefully selected suppliers follow strict labor and environmental standards and demonstrate a complete chain of custody for their gemstones. To reduce the demand for additional dirty gold mining, we use recycled gold and platinum. These precious metals come from secondary sources and are re-refined, meaning they are of the same high quality as newly mined metals.

 From beautiful packaging to our exclusive jewelry   designs, everything at Brilliant Earth is held to   exceptional standards. Our made to order jewelry is   handcrafted and carefully inspected by our jewelry   experts. At Brilliant Earth, there is no compromise   between quality and conscience.


 At Brilliant Earth, we combine the ease of online   shopping with the personalized service of a fine   jewelry boutique. Our team of jewelry specialists is   dedicated to working with you to create the perfect   piece of jewelry. We believe that jewelry that   reflects your values should also reflect your unique   preferences.

 As part of our mission to transform the jewelry   industry, we work in partnership with advocacy   groups to promote awareness about conflict   diamonds, dirty gold, labor and mining issues, and   environmental concerns. We also donate 5% of our   profits to benefit communities harmed by the   jewelry industry.

Careers at Brilliant Earth

 “ Never doubt that a thoughtful, committed group of citizens can change the world. Indeed, it’s the only thing that ever has.”
- Margaret Mead 

We are searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. We are collaborative, hard-working team players that welcome challenges and rise to any occasion. Our open workspace in the heart of San Francisco encourages conversation and collaboration. From cross-departmental meetings to frequent happy hours, Brilliant Earth team members bring a top notch attitude and a willingness to help each other grow.

Everyone at Brilliant Earth has a voice - we want to hear yours! We encourage you to apply through our online application. After a brief phone call, we meet our candidates in an in-person or video interview. We are passionate about transparency - from our products, to our employees, to job seekers. We make it our priority to keep you informed throughout the recruitment cycle! 

Collaboration & Communication


Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations of order processing, inventory, logistics, fulfillment, and production, while maintaining strong relationships with our partners and ensuring a high quality, ethically sourced product. As a team member, you will collaborate within a close-knit team, and learn many aspects of the business. Join a team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets exceptional standards of quality and craftsmanship.

Highly detailed quality assurance

Brilliant Earth Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Brilliant Earth Co-founders Beth Gerstein and Eric Grossberg
Beth Gerstein and Eric Grossberg
36 Ratings
  • "I Love Brilliant Earth!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Associate
    Current Employee - Customer Experience Associate
    Positive Outlook
    Approves of CEO

    I have been working at Brilliant Earth full-time (More than a year)


    I'm so glad that I chose to work at Brilliant Earth. The team is so smart and talented and gets together socially as well. I've made some great friends here. The products and customers are fun and it is uplifting to spend time with people who are getting ready to propose, get married, or celebrate. I've learned a lot about customer experience and really appreciate the focus that BE puts on the customer and making sure they are happy. I feel like my manager is really looking out for me and my career growth as well.


    I really don't have any cons

See All 62 Reviews

Brilliant Earth Photos

Brilliant Earth photo of: Volunteering for From Now On Foundation
Brilliant Earth photo of: Paint Night!
Brilliant Earth photo of: Paint Night!
Brilliant Earth photo of: Earth Day Hike
Brilliant Earth photo of: Terrarium Making!
Brilliant Earth photo of: Beach Clean Up!
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Brilliant Earth Interviews



Getting an Interview

Getting an Interview




  1. Helpful (3)  

    Operations Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Negative Experience
    Difficult Interview


    I applied online. The process took 4 days. I interviewed at Brilliant Earth (San Francisco, CA).


    Submitted application, called for screen interview, called in for in-person interviews

    Interview Questions

    • A diamond was inventoried but is not in the safe. Where could it be?   1 Answer
See All 114 Interviews

Brilliant Earth Awards & Accolades

  • Best of Weddings Hall of Fame, The Knot, 2011
  • The Knot Best of Weddings, The Knot, 2011
  • The Knot Best of Weddings, The Knot, 2013
  • The Knot Best of Weddings, The Knot, 2014
  • Best of Weddings, The Knot, 2015
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