Working at Brilliant Earth | Glassdoor

Brilliant Earth Overview

San Francisco, CA
51 to 200 employees
Company - Private
Other Retail Stores
Unknown / Non-Applicable
Brilliant Earth offers an extensive collection of beyond conflict free engagement rings, wedding rings, and fine jewelry. As the global leader in ethically sourced jewelry, our designs are handcrafted from recycled precious metals and set with ethically sourced diamonds and ... Read more

Mission: OUR MISSION at Brilliant Earth is to cultivate a more ethical, transparent, and sustainable jewelry industry. We strive to make jewelry as beautiful as possible by crafting the highest quality pieces with the purest origins, by creating momentum for change, and by investing in a ... Read more

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Company Updates

  • "As a female CEO in the historically male-dominated jewelry industry, Gerstein is committed to providing advancement opportunities for women in the workplace." Read more about what has propelled her to success --

    Female Leadership Is On The Rise. Here's The Lessons Learned That Will Help You Get To The C-Suite

    As the invitation-only Forbes 2018 Women's Summit got underway in New York today, it seemed like the perfect time to share some of the latest research on female leadership. First the good news.

  • On this World Day Against Child Labor, we celebrate our brilliant students who are entering their first year of high school, during which we are funding school fees, school supplies, and a daily meal.

    Brilliant Earth Supports High School Students in the DRC | Brilliant Earth

    The students of a primary school we started with Diamond Development Initiative in the Democratic Republic of Congo (DRC) are taking the next step: They're going to high school. But we're not saying au revoir to them just yet. We're continuing our support for these students as they begin their quest for a high school diploma.

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Brilliant Earth – Why Work For Us?

Brilliant Earth was co-founded by Beth Gerstein and Eric Grossberg, who met at Stanford University. When Beth was about to be engaged, she experienced firsthand, with her fiancé Alex, the challenge of finding a conflict free engagement ring that represented her values. Eric, through his research at Stanford, became impassioned with the idea that responsibly-sourced jewelry could be an effective tool for social change in developing countries. Together, Beth and Eric founded Brilliant Earth in 2005.

What began as a partnership between two entrepreneurs has grown into a community of people with a passion for fine jewelry and a commitment to change. The Brilliant Earth team is a group of dedicated individuals – jewelry designers, sales associates, gemologists, and more – all working to provide exceptional jewelry that our customers can feel good about wearing. Our customers, too, are part of our community. It is with our customers' help that we are cultivating a more humane jewelry industry, one stunning piece of jewelry at a time.

Our goal at Brilliant Earth is to make jewelry as beautiful as it can be. We are passionate about cultivating a more ethical, transparent, and sustainable jewelry industry.

Brilliant Earth provides jewelry of exceptional quality originating from pure sources and harvested using socially responsible practices.

Brilliant Earth provides education about the social and environmental issues affecting the jewelry industry and identifies ways to help.

Brilliant Earth supports underdeveloped communities ravaged by the jewelry industry by donating a share of our profits.

At Brilliant Earth, we are dedicated to socially and environmentally responsible sourcing. Our carefully selected suppliers follow strict labor and environmental standards and demonstrate a complete chain of custody for their gemstones. To reduce the demand for additional dirty gold mining, we use recycled gold and platinum. These precious metals come from secondary sources and are re-refined, meaning they are of the same high quality as newly mined metals.

 From beautiful packaging to our exclusive jewelry   designs, everything at Brilliant Earth is held to   exceptional standards. Our made to order jewelry is   handcrafted and carefully inspected by our jewelry   experts. At Brilliant Earth, there is no compromise   between quality and conscience.


 At Brilliant Earth, we combine the ease of online   shopping with the personalized service of a fine   jewelry boutique. Our team of jewelry specialists is   dedicated to working with you to create the perfect   piece of jewelry. We believe that jewelry that   reflects your values should also reflect your unique   preferences.

 As part of our mission to transform the jewelry   industry, we work in partnership with advocacy   groups to promote awareness about conflict   diamonds, dirty gold, labor and mining issues, and   environmental concerns. We also donate 5% of our   profits to benefit communities harmed by the   jewelry industry.

Careers at Brilliant Earth

 “ Never doubt that a thoughtful, committed group of citizens can change the world. Indeed, it’s the only thing that ever has.”
- Margaret Mead 

We are searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. We are collaborative, hard-working team players that welcome challenges and rise to any occasion. Our open workspace in the heart of San Francisco encourages conversation and collaboration. From cross-departmental meetings to frequent happy hours, Brilliant Earth team members bring a top notch attitude and a willingness to help each other grow.

Everyone at Brilliant Earth has a voice - we want to hear yours! We encourage you to apply through our online application. After a brief phone call, we meet our candidates in an in-person or video interview. We are passionate about transparency - from our products, to our employees, to job seekers. We make it our priority to keep you informed throughout the recruitment cycle! 

Collaboration & Communication


Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations of order processing, inventory, logistics, fulfillment, and production, while maintaining strong relationships with our partners and ensuring a high quality, ethically sourced product. As a team member, you will collaborate within a close-knit team, and learn many aspects of the business. Join a team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets exceptional standards of quality and craftsmanship.

Highly detailed quality assurance

Brilliant Earth Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Brilliant Earth Co-founders Beth Gerstein and Eric Grossberg
Beth Gerstein and Eric Grossberg
32 Ratings
  • Featured Review

    Helpful (2)

    "Opportunity to Make a Difference & Grow Professionally"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Positive Outlook
    Approves of CEO

    I have been working at Brilliant Earth full-time (More than a year)


    Transparency is important within all aspects of the organization - from interaction with customers, to product sourcing, to keeping employees informed. It is great to work for a mission-focused people who are passionate about changing an industry.

    Work/life balance is encouraged from the top down, with CEOs mentioning in our welcome breakfast the strategies they use to maintain this balance. The culture is open, vibrant, and fun. Highly collaborative and team oriented work environment. There are opportunities for growth and taking on new challenges each day as the company grows quickly. As a young professional, I've been challenged to step up to the plate and trusted with high-level responsibilities. I've had opportunity to grow as a young professional, within my role and move up within my team.


    Fast-paced and exciting work environment - I enjoy it but can be challenging.

See All 57 Reviews

Brilliant Earth Photos

Brilliant Earth photo of: Volunteering for From Now On Foundation
Brilliant Earth photo of: Paint Night!
Brilliant Earth photo of: Paint Night!
Brilliant Earth photo of: Earth Day Hike
Brilliant Earth photo of: Terrarium Making!
Brilliant Earth photo of: Beach Clean Up!
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Brilliant Earth Interviews



Getting an Interview

Getting an Interview




  1. Helpful (3)  

    Operations Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Negative Experience
    Difficult Interview


    I applied online. The process took 4 days. I interviewed at Brilliant Earth (San Francisco, CA).


    Submitted application, called for screen interview, called in for in-person interviews

    Interview Questions

    • A diamond was inventoried but is not in the safe. Where could it be?   1 Answer
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Brilliant Earth Awards & Accolades

  • Best of Weddings Hall of Fame, The Knot, 2011
  • The Knot Best of Weddings, The Knot, 2011
  • The Knot Best of Weddings, The Knot, 2013
  • The Knot Best of Weddings, The Knot, 2014
  • Best of Weddings, The Knot, 2015
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