I worked at British Airways full-time (More than 10 years)
Good work life balance
A lot of autonomy
Uninterested in employee engagement
Overly focused on cost savings
Advice to Management
Focus more on employee satisfaction - customer satisfaction will follow
I applied online. The process took 2+ months. I interviewed at British Airways (New York, NY).
The first stage consists of a number of online tests, which become more challenging through the process. These consist of numeracy, 2 situational and verbal reasoning. The second stage is a first round assessment centre. This involves several group exercises, tests and interviews. The final stage is an interview with 2 senior managers from the programme area.