Working at Broadspire | Glassdoor

Broadspire Overview

Atlanta, GA
1001 to 5000 employees
Company - Public (CRD-B and CRD-A)
Insurance Agencies & Brokerages
$100 to $500 million (USD) per year
Broadspire is a Crawford Company and leading third-party administrator servicing the claims needs of corporations, brokers and insurers. As one of the nation's largest property & casualty TPA and medical management companies, we are proud to ... Read more

Mission: To mission is to restore and enhance lives, businesses and communities.

Company Updates

  • Crawford & Company® acquires majority interest in WEGOLOOK®, LLC

  • On November 11, 2017, Broadspire participated in the 15th annual Atlanta 2-Day Walk for Breast Cancer by sponsoring B'Rest Stop #5. This stop was at mile 12 of Saturday’s 20 mile route.

    Walkers were able to rest, eat, drink and participate in a 90’s themed photo booth with music to rejuvenate their stride!

    Thank you to our Broadspire volunteers for supporting the #atl2day event.

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Broadspire Video

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Broadspire – Why Work For Us?

Broadspire is part of Crawford & Company, the world’s largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network service clients in more than 70 countries. Services are offered by Crawford & Company under the Broadspire brand in countries outside the U.S.

An Industry Leader

Broadspire is one of the Nation’s largest TPAs and medical management companies. This gives us the extensive reach and resources to develop individually tailored programs to support your unique needs and objectives, find innovative ways to increase your productivity and dramatically reduce your costs. 

Our Integrated Model

Through our 360-degree approach to claims adjustment, case management and absence management, Broadspire’s services are designed to deliver a significant positive impact on injured employee’s recovery as well as your bottom line. Our industry-leading medical bill review, pharmacy programs, physician review services and preferred provider networks translate to further savings. The combination of our team of physicians, nurses, client advocates and claim professionals, along with our integrated service model, means shorter claim durations, expedited return-to-work solutions and reduced cost of risk. 

Our Services

Broadspire specializes in servicing the claims needs of corporations, brokers and insurers who wish to take greater control over the claims process, indemnity spend, data capture, and to access meaningful management information.


Broadspire provides a full range of claims services including:

  • Accident and Health
  • Employer's, Public and Product Liability
  • General and Product Liability
  • Marine and Transportation
  • Property and Business Interruption
  • Motor (First Party and Third Party)
  • Personal Injuries
  • Rehabilitation and Return to Work
  • Travel, Warranty and Affinity Products
  • Uninsured Loss Recovery

Working at Broadspire

Broadspire, a Crawford company, offers a broad array of customized workers compensation, auto and general liability claims services, medical management and integrated disability management services. Other major service lines at Crawford include property and casualty claims management, legal settlement administration and risk management information services.

Crawford & Company and its associated companies are the most progressive in the industry. We understand that we are only as good as our people, so we invest each year in the training and technology essential to enhance our employees’ expertise. Crawford has an unmatched reputation for cultivating industry knowledge through our internal training programs. On-the-job mentoring programs, which emphasize leadership development skills, extend our commitment to education beyond the classroom.

Crawford also offers employees a competitive salary, performance- linked incentives and an excellent benefits package. If this appeals to you and if you share Crawford’s core values of integrity, hard work and commitment to continuous education, we encourage you to explore a world of career opportunities at Crawford.

Mission, Vision, Values and Culture

Our mission, vision and values serve as the guiding force behind our relationships with our valued stakeholders – including our clients, our shareholders, and each other.


To restore and enhance lives, businesses and communities


To be the leading provider and most trusted source for expert assistance, serving those who insure and self-insure the risks of businesses and communities anywhere in the world


Our mission is embedded in our values—to RESTORE is part of everything we do.

R – Respect – We practice integrity and ethical behavior, embrace each individual’s unique talents,  honor diverse lives and work styles, and promote a spirit of cooperation

– Empowerment – Employees are emboldened to advance the company mission, take ownership of their career progression, contribute ideas to meet industry challenges, and hold themselves and others accountable

S – Sustainability – A focus on corporate social responsibility, giving back and being good stewards in our communities

T – Training – An environment where employees are stimulated, knowledgeable, and satisfied

O – One Crawford – A global mindset that’s inclusive, mission-focused, customer focused and on the move

– Recognition – An ecosystem of recognition and reward for our employees’ hard work

– Entrepreneurial Spirit – A shared passion to succeed, outpace competitors and innovate


Crawford & Company employees are innovative, engaged, and on the move. Combining a legacy of over 75 years with our global capabilities and industry-leading technology, our employees are immersed in existing industry best practices while always seeking ways to do business better, more efficiently, and creating more value for our clients.

We hail from more than 70 countries and speak dozens of languages reflecting the global audience we serve.  Though our reach is vast, we proudly operate as one Crawford: united in mission, vision and values. Every choice that we make as a company, from how we organize our business to how we recognize employee achievements, serves our greater mission of restoring and enhancing lives, businesses and communities.

Crawford employs the best and the brightest individuals in the niche markets we serve, specialists who possess unmatched experience in difficult situations and deliver top-notch customer solutions when our clients need us most.  Our culture is one that recognizes these individuals, while always putting our clients first.  At Crawford, employees are empowered to grow, emboldened to act and inspired to lead.

Broadspire Reviews

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Broadspire President and CEO Danielle Lisenbey
Danielle Lisenbey
61 Ratings
  • Featured Review

    "If you want a career and not just another job, start here."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Manager in Berkeley Heights, NJ
    Current Employee - Team Manager in Berkeley Heights, NJ
    Positive Outlook
    Approves of CEO

    I have been working at Broadspire full-time (More than 3 years)


    Career growth, flexible work schedule, the people, management, longevity, the benefits and the work life balance.

    I began my employment just about 3 years ago, since joining the organization, they have assisted me obtaining all of the needed credentials, licensing and certifications for my position. I have had the opportunity to be a part of various committee's with upper management that have effected positive operational change at the local branch level and company level. I have and still continue to mentor and train new staff. I've and continue to act as a liaison at my local branch during the roll out an implementation of new programs and resources.

    The people are amazing, in our local office there is a strong bond across the various departments and teams. We have a culture of giving back to our community both through company sponsored volunteer opportunities and local to our community. I've even made a few good friends and we are now playing golf together a few times a month.

    Most recently I've been promoted into a team manager role. My my hope is that this is just the beginning of long rewarding career with Broadspire.

    If you are looking for a career opportunity and not just a job opportunity the people and the management of Broadspire are there to support you.


    None, my experience with Broadspire has been tremendous. When I accepted the job offer I never expected the amount of opportunities that I would be offered for my own development and my career development. I was hopeful, and my expectations were exceeded.

    Advice to Management

    Keep things moving in this direction and maintain the high level of employee involvement and feedback.

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Broadspire Photos

Broadspire photo of: Crawford's Global Day of Service 2017
Broadspire photo of: Crawford employees participating in a charity golf event in the UK.
Broadspire photo of: Broadspire's Women's Build for Habitat for Humanity
Broadspire photo of: One Crawford Global Day of Service
Broadspire photo of: One Crawford Global Day of Service
Broadspire photo of: Mental break time!
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Broadspire Interviews



Getting an Interview

Getting an Interview





    Internship Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied through an employee referral. I interviewed at Broadspire (Atlanta, GA) in March 2017.


    It was quick and easy. Went in and sat with head of claims department. It took about 30 minutes total, but they did a spiel about company values which was unnecessary.

    Interview Questions

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Broadspire Awards & Accolades

  • Rehabilitation First Award, Post Magazine, 2015
  • Business Insurance Benefits Manager of the Year, Business Insurance, 2015
  • CIO 100 Award Winner, CIO, 2016
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