I have been working at Brookdale Senior Living full-time (Less than a year)
Management is Supportive and encouraging, with feedback given in a productive way. Residents are wonderful and they have many activities to choose from, thanks to a great activities director.
Short staffed. Management continually snowed by interview candidates. Recently hired staff are surly and rude to residents and coworkers. Very "know it all" attitude that is off putting to co-workers and residents. Management can be out of touch with staff on the STNA level. Mgmt. relies on staff members to police each other, rather than a supervisor or work lead, causing animosity between co-workers.
Advice to Management
You give great feedback when you are aware of what is happening on the STNA level. Stop relying on your staff to report each other, it is a poor system and does not work. Yes, sometimes it is necessary for something to be reported; however, the majority of the time, a supervisor or work lead needs to be stopping the behavior before it starts. That NEVER happens at Brookdale, in Skilled Nursing. Excellent STNA's have stopped reporting anything they see because of retaliation and animosity between staff members. It's expected of a supervisor or work lead because it is their responsibility. Managing by relying on co-workers to tell on each other is a recipe for disaster even if what is being reported is legitimate. There are currently 3 excellent STNA's on second shift actively seeking to transfer or leave Brookdale all together due to the poor choices in new staff and the way that you rely on staff members to police eachother, causing animosity and retaliation. You have a mess to clean up and you aren't even aware of it.
I applied in-person. The process took 6 days. I interviewed at Brookdale Senior Living (Longview, TX) in December 2017.
The interview process was steady pace and simple questions. They have you interview with the Director and the executive director. And the Hiring managener also plays a role in the interviewing process with drug testing and background checks.