Working at Brookdale Senior Living | Glassdoor

Brookdale Senior Living Overview

Brentwood, TN
10000+ employees
Company - Public (BKD)
Health Care Services & Hospitals
$2 to $5 billion (USD) per year

Working at Brookdale Senior Living

Brookdale Senior Living Inc. is the leading operator of senior living communities throughout the United States. The Company is committed to providing senior living solutions primarily within properties that are designed, purpose-built and operated to provide the highest-quality ... Read more

Company Updates

  • Brookdale CEO Rolls up Her Sleeves for Community Visits

    Just like a resident moving in, Brookdale President and CEO Cindy Baier showed up at Brookdale Wilsonville with her bags packed. She wasn't at the Oregon Independent Living community for a corporate meeting; she was there to roll up her sleeves and see what a day is really like at the community.

  • Brookdale Canyon Lakes Awarded Local Community Leadership Award

    Brookdale Canyon Lakes recently received Kennewick School District's 2018 Community Leadership Award at the annual awards banquet for the Southwest Washington Association of School Administrators (SEWASA). The award recognizes the senior living community for their contributions to Kennewick schools.

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Brookdale Senior Living – Why Work For Us?

More than a company, it is a calling.

We are all aging; some of us never stop living. So when the time comes to determine how you or your loved one will spend their later years in life, you'll have questions… Will I be heard? Will I be forgotten? How can I stay active? Will I be able to still grow as a person? Will my children still look up to me? Or down at me? How can I just be her daughter again? How can I continue to contribute to something meaningful? What do I do now? What do we do next? What do I do…to keep on living my life? Brookdale's senior living solutions will help answer those questions for those who may be in need of an assisted living facility or some other level of senior living care.

That's why the people of Brookdale offer new answers to the age-old question of aging. Framing everything we do inside your vision for all the places you'd still like your life to go. As an individual. A couple. A family. Being a trusted partner in bringing all those places you seek in life- to life. By listening to your needs. Understanding the life you want for yourself or your loved one. Then customizing a solution that puts life, close within reach.

At Brookdale, you can expect us to be a trusted partner by listening and understanding your needs, discussing potential solutions and options, mutually determining the right thing to do and working with you to take action together. Then we customize a solution that puts the life you want within reach. It is our job to provide solutions for the unmet needs of those who seek senior living solutions. We do this in more than 1,121 retirement communities, and with a wide range of innovative programs and services. Brookdale has nearly 82,000 associates whose passion, courage and true sense of partnership make Brookdale what it is. More than a company, it is a calling.

Enriching the lives of those we serve with compassion, respect, excellence and integrity.

Every day is an opportunity for Brookdale associates to deeply connect with people in a profound and personal way. For our residents, we provide comfortable lifestyles and caring environments, with opportunities to improve wellness, fulfill lifelong wishes, and stay connected with friends and loved ones. And for those seeking help and information about senior living, we offer answers to their questions and solutions for meeting the unique and individual needs of each resident and their family.

It all starts with listening to and understanding the unmet needs of those we are talking with; their hopes and uncertainties for themselves or for loved ones. Then we partner with them to determine a solution designed to help enrich their lives. We believe that growing older doesn’t mean the options for enjoying life have to shrink. Our philosophy is that we’re all aging, but that should never keep us from living.

Memory Care

Our Memory Care offers specially designed environments and associates trained to care for seniors living with cognitive challenges, including dementia and Alzheimer’s.

Assisted Living

With Assisted Living, our trained caregivers assist with medication management, daily living activities, engaging activities, and coordination with outside healthcare providers.

Independent Living

Our Independent Living communities are designed for seniors who want to live in an apartment home with access to meals, recreational and social activities, and more.

Continuing Care Retirement Commmunities

Brookdale continuing care retirement communities (CCRCs) provide a luxury senior living option where seniors can live, socialize and receive the care they need.

Often when people hear the word sustainability they naturally think about the physical environment. For Brookdale, sustainability means that and much more. It means caring about the larger environmental and social impacts of our operations. This commitment to sustainability matters to us, to our associates and most importantly, to our residents and their loved ones. This approach to sustainability reflects one of Brookdale’s core values – we care.  

Our sustainability mission focuses on the three primary areas of People, Places & Performance:

People - We exist to serve our residents and their families, and we seek to engage with our associates and all our key stakeholders to embrace our caring culture and develop trusted partnerships and innovative solutions that create optimized environments in which to live and work.

Places - We are committed to reducing the environmental impact of our communities and operations through understanding, benchmarking and decreasing our energy, water, waste, and greenhouse gas emissions.

Performance - We strive to achieve superior performance and consistent operational excellence by creating economic value and driving continuous improvement, and we are committed to regularly reporting on our performance. 

Click on the video to hear associates explain what it means to work for Brookdale Senior Living and how they make a difference in the lives of seniors. Then search for jobs to find an opportunity that fits you.

Brookdale Senior Living Reviews

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Brookdale Senior Living President and CEO Lucinda Cindy Baier
Lucinda Cindy Baier
107 Ratings
  • Featured Review

    Helpful (27)

    "Amazing job"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Tonawanda, NY
    Current Employee - Anonymous Employee in North Tonawanda, NY
    Neutral Outlook
    Approves of CEO

    I have been working at Brookdale Senior Living full-time (More than 10 years)


    I get to live the mission everyday. To be in a sales position can make it difficult to feel as though you are helping someone. I get this feeling each day.


    It is incredibly hard to manage all aspects of this role but worthwhile.

    Advice to Management

    Listen to long term successful advice for direction on company culture. Reward what is the most important. Exceptional care and service.

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Brookdale Senior Living Photos

Brookdale Senior Living photo of: Brookdale Senior Living
Brookdale Senior Living photo of: Brookdale Senior Living
Brookdale Senior Living photo of: I am preparing to serve food
Brookdale Senior Living photo of: Dinning room
Brookdale Senior Living photo of: Happy hour
Brookdale Senior Living photo of: The main entrance
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Brookdale Senior Living Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (2)  

    Program Assistant Interview

    Anonymous Employee in Nashville, TN
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2 weeks. I interviewed at Brookdale Senior Living (Nashville, TN) in September 2017.


    It was laid-back. Two friendly supervisors interviewed me in a cozy office. I was immediately offered the position contingent upon passing a health physical, drug test, and background check. That process took a couple of weeks. Then I started training.

    Interview Questions

    • How has your previous experience prepared you for this job?   1 Answer
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Brookdale Senior Living Awards & Accolades

  • Best Nursing Homes, US News & World Report, 2018
  • Fortune 500, Fortune, 2015

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