Working at Brooks Brothers | Glassdoor

Brooks Brothers Overview

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Enfield, CT
1001 to 5000 employees
1818
Subsidiary or Business Segment
Department, Clothing, & Shoe Stores
$500 million to $1 billion (USD) per year
JoS. A. Bank, Ralph Lauren, Vineyard Vines

Working at Brooks Brothers

As America's oldest clothing retailer, Brooks Brothers has a history of creating long-term relationships with both our Customers and our Associates. With more than 270 stores throughout the United States and Canada and more than 650 locations abroad, we continue ... Read more

Mission: “To make and deal only in merchandise of the best quality,
to sell at a fair profit only, and to deal only with those who seek
and are capable of appreciating such merchandise.”

– Henry Sands Brooks, 1818

Brooks Brothers Reviews

3.1
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Brooks Brothers CEO Claudio Del Vecchio
Claudio Del Vecchio
265 Ratings
  • Helpful (1)

    "Supervisor"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor
    Current Employee - Supervisor
    Recommends

    I have been working at Brooks Brothers full-time (More than a year)

    Pros

    Stable work environment. Nice co-workers. Good benefits. Nice clothes. Interact with often successful customers. Good pay for retail job.

    Cons

    Changing with retail trends. Lacking coverage and guaranteed days off.

    Advice to Management

    Allow adequate hours and stay away from retail trends. Keep the customer service relationship realistic.

See All 474 Reviews

Brooks Brothers Photos

Brooks Brothers photo of: Brooks Brothers Flagship Store- 346 Madison Avenue
Brooks Brothers photo of: New York Design Office
Brooks Brothers photo of: Brooks Brothers Tie Factory
Brooks Brothers photo of: Brooks Brothers Flagship Store- 346 Madison Avenue
Brooks Brothers photo of: Brooks Brothers Factory Store
Brooks Brothers photo of: Brooks Brothers Factory Store
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Brooks Brothers Interviews

Experience

Experience
69%
16%
13%

Getting an Interview

Getting an Interview
52%
25%
10%
7
2
1

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Supervisor Interview

    Anonymous Interview Candidate in Kansas City, KS
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Brooks Brothers (Kansas City, KS) in October 2017.

    Interview

    Pretty easy process. I applied online and received an email from the store manager the same night. After an exchange of a couple of emails, we set up a face to face interview. Fairly informal, with the intent of getting to know you. Discussed experience, expectations, etc. Very nice guy. Seemingly well run store. Under different circumstances (higher rate of pay) I think it would have been a good opportunity.

    Interview Questions

    • Give an example of a recent, exceptional customer service experience. Why was it a positive experience?   Answer Question
See All 95 Interviews

Brooks Brothers Awards & Accolades

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Brooks Brothers Locations

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