Working at Brookson | Glassdoor

Brookson Overview

Warrington, North West England, England (UK)
201 to 500 employees
1995
Company - Private
Accounting
$100 to $500 million (USD) per year
Competitors

Unknown

Brookson is a leading provider of professional services to independent workers and small businesses encompassing and not exhaustive to cover accountancy, tax, book keeping, payroll, insurance, legal and financial services.

Mission: To be a market leading provider of technology enabled professional services.

Brookson Reviews

  • "Good start and money for fresh grad -- not good for the soul"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Executive in Warrington, North West England, England (UK)
    Former Employee - Customer Service Executive in Warrington, North West England, England (UK)

    I worked at Brookson full-time (More than a year)

    Pros

    Management looked after new hires.
    Training is well structured.
    Money was reasonable for the position.

    Cons

    The company offered a relatively buggy and sub par product which meant a lot of complaints.
    Company tried to automate too much without enough real accounting experts on hand to address concerns. This meant a lot of the time you had to 'fob off' your caller and they often became wise to it.
    Usual problem or callers getting frustrated at having to repeat themselves if they call in numerous times.
    Sales would sell membership packages to people incapable of running their own accounts -- i.e people who couldnt speak english or were not IT or accountancy literate. These people would get themselvs in trouble with the HMRC. Demoralising dealing with these people as you very much felt like you worked with the bad guy.

    Advice to Management

    Hire more accountants.
    Screen sales calls to ensure people are capable and aware of the risks assosciated with managing their own accounts and setting up limited companies.

See All 45 Reviews

Brookson Interviews

Experience

Experience
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50%

Getting an Interview

Getting an Interview
100%

Difficulty

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Average

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  1.  

    Business Relationship Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Application

    I applied online. The process took 4 weeks. I interviewed at Brookson.

    Interview

    I received a call about the position and was told I would be called back for an interview. 4 weeks of chasing later and I was told I was no longer being considered for the position, despite being adequately qualified.

    Every time I chased the recruiter for an update I was told I'd hear back by the end of the week, which was never the case. I am still not sure why I was treated so poorly, but it's something to be wary of if you get a phone interview.

    Interview Questions

    • General questions regarding experience and desire to work for Brookson   Answer Question
See All 2 Interviews

Brookson Awards & Accolades

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