One of the best parts of working at Buffalo Exchange is that there are always opportunities to grow. Here is Jeanette's journey!
Mission: It is the purpose of Buffalo Exchange to lead the resale fashion industry, provide a livelihood for its employees, a fair return to its owners and achieve sustainable profitability by: Being the most beneficial place for its customers to buy, sell and trade new and recycled ...
One of the best parts of working at Buffalo Exchange is that there are always opportunities to grow. Here is Jeanette's journey!
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If you love clothes and love people, come into a store and apply for a job where you'll be surrounded by fashion all day, every day! You could even get an on the spot interview. We have a speedy overall hiring process.
Applicants should be excited, inspired, motivated, and should show a sincere love of fashion and clothing of all kinds.
Our Buyers never stop learning about brands, clothing construction and current trends. Each employee has an impact on the company's success making daily decisions that impact the store's inventory.
Our employees work in a fun, fashion-oriented atmosphere where we work hard and have fun with our customers. We may even coerce them to sing impromptu karaoke or spend an afternoon bedazzling a new pair of old jeans.
Our employees work hard for us, so we believe in working hard for them. We offer full health benefits to all employees - including part-timers. All employees are eligible for profit sharing and store discounts. There is plenty of room for promotion. Our staff is proud of our regular contributions to local (meaning your city) social good programs and conservation efforts.
At Buffalo Exchange, you never know who you may get to talk to next. Connecting with interesting customers while buying from them or helping them put together outfits is many of our employees' favorite aspect of the job.
We are looking for people who truly enjoy the company of customers. If you love to shop, love clothes and love people, this may be just the place for you!
Checkout this awesome article! Brokelyn Job alert: Get health, vision and dental insurance as a Buffalo Exchange buyer
“Being a buyer for Buffalo Exchange is the most fun, rewarding job I’ve ever had…I credit my four plus years as a Buyer and Associate Manager for immense personal growth and lifelong friendships,” says Jessica. Find out what it’s like to spend A Day in the Life of a Buyer!
Still want to hear more? Check out our reviews on Indeed!
The first Buffalo Exchange opened in 1974 in Tucson, Arizona by Kerstin and Spencer Block. To our knowledge, this was the very first store that bought, sold, traded and took clothing items and accessories on consignment. Kerstin, being Swedish, thought the word 'Buffalo' was very American. And since the store was going to be an 'Exchange,' the store's name was born.
The store was in a 450 square foot space that had been an old union office on a side street near the University of Arizona. Kerstin's love of fashion and thrill in finding a bargain combined to create the company that now has 49 stores (including 2 franchises) in 20 states.
Buffalo Exchange is an independent and privately held company and the founders manage the day-to-day business. Kerstin and her daughter Rebecca still own and run Buffalo Exchange out of Tucson.
Buffalo Exchange is a sustainable business that works to protect the environment by reusing and recycling clothing. Because we deal in local resale, emissions from production or distribution are eliminated. The E.P.A. estimates 13.1 million tons of textiles were generated in 2010, or 5.3% of total U.S. municipal solid waste. An estimated 14.0% of textiles in clothing and footwear was recovered for export or reprocessing in 2010. So trading used clothing has a positive environmental impact.
Through our Tokens for Bags® program, Buffalo Exchange has raised nearly $656,798 for thousands of local nonprofit organizations since 1994, saving 13.1 million bags from polluting the environment. Shoppers are encouraged to accept a token instead of a bag for purchases, and Buffalo Exchange donates five cents to a charity of the customer's choice.
Since 1997, Buffalo Exchange has raised $561,236 through our annual Earth Day $1 Sale. Buffalo Exchange has supported numerous charities and environmental causes, including protecting the last Galapagos Island tortoise (George), funding pollination programs and research, increasing awareness about cruelty-free makeup, and most recently raising over $47,718 for the Center for Biological Diversity.
Since 2006, we’ve been carrying on a program started by The Humane Society of the United States with our annual Coats for Cubs fur drive. From January 1 until Earth Day every year, we invite customers to donate real furs in any condition. We then ship these off to wildlife rehabilitators around the country to provide bedding and comfort to orphaned and injured wildlife. Thanks to our generous customers, we’ve collected and distributed over 12,190 furs to wildlife rehabilitators nationwide. These furs make a real difference for animals in need! For more information, visit CoatsForCubs.org.
In 1994, Buffalo Exchange founders Kerstin and Spencer Block created the Buffalo Exchange Arts Award through the Community Foundation for Southern Arizona. This arts scholarship annually honors emerging artists as well as contributors to the arts in Buffalo Exchange’s birthplace of Southern Arizona. Since 1994, we’ve awarded $190,000.
Because the chances of success are greater working for a company whose values you share, we offer a glimpse of some of ours:
We believe what Buffalo Exchange does—the recycling and re-using of fashion—contributes to making the world better.
We believe in hard work, integrity, respect for individuals and the necessity of individuals taking full responsibility for their actions and decisions.
We believe that work should be a joyous part of living—an extension of the person—and a path toward self-exploration and self-realization.
We believe that there's always room for improvement.
In a time of online shopping, Buffalo Exchange continues to provide something that the internet will never give us, real people who create genuine connections. There are many super stars out there in Buffalo-land, employees who go out of their way to make the customer's day. Matthew Rada at the Phoenix Buffalo Exchange is one of those special employees who sets the example of true customer engagement.
It has become clear that Matthew has a certain talent. So we thought we would ask him some questions:
BE: One of your compliments comes from a woman who was shopping with her daughter for a video shoot. What techniques do you use to connect with customers who have styles different than your own?
MR: Ask lots of questions. Not only what vibe they’re going for, but also what they feel comfortable in. Give options- sometimes things that they wouldn’t pick out for themselves end up being what they buy!
BE: What key concepts of Buffalo Exchange stood out to you during your initial training that you use every day?
MR: Focusing on what makes us unique. We try to buy the best of the best for the customer, so we don’t have to be pushy to sell things.
BE: What tips can you offer to others who may be less outgoing than you are?
MR: Treat everyone like a guest in your home! Make people feel welcome, like they can hang out and be our friends and Buffalo family. If it is a 5 minute interaction, or if they are a long time regular, you have time to make genuine and authentic relationships with everyone
Justin Berry started working at the Ventura location as a temporary employee in the summer of 2014, at the invitation of the Store Manager. In August of 2014, he became a full-time Buyer and began his Buffalo journey.
As a buyer at Buffalo Exchange, Justin says he found a home for his boundless enthusiasm for clothes, something his friends had not always shared. In the Herd, he says you can share your passion with customers and co-workers alike, hearing the stories they have behind their own clothes, and feel a sense of belonging. He realized that his string of retail jobs was over – that this was what he wanted to do, for as long as he could.
When a promotion became available at one of our San Diego stores to Associate Manager in May, Justin jumped at the chance to move. He says not often in life will you have an opportunity to experience the child-like wonder of being in a city new-to-you, getting as far outside your comfort zone as you can. Justin consults his Kerouac when making life decisions, relying on this one most recently: "There was nowhere to go but everywhere, so just keep rolling under the stars."
“I have a tattoo on my arm that says ‘without struggle, there is no progress’. You have to take on the things that look hard to prepare you for the bigger things.” She said she is most impressed by how fast she was able to reach her goal of becoming a Store Manager; that the opportunities are there in Buffalo Exchange if you really put in the work, and pay attention to the people that are willing to put their time in you.
Jen Williams started with Buffalo Exchange in May 2013 and a little more than a year later became an Associate Manager at the Tucson campus location. She has only been the Store Manager there since April 2016, but her reputation for creating a store with a consistently upbeat, customer-centric atmosphere is quickly spreading.
The Tucson Campus store team loves to have Dress Up Days as part of the joy of celebrating fashion. Every Saturday in June they dressed up with different themes: Southwestern, Athleisure, and Punk, ending with a Luau theme.
Up next for Jen is the Store Manager position at our new store in Nashville!
“My employees make fun of me because I use the word FUN probably 100 times a day! ‘Are we having fun with the customers?’ ‘Are these displays fun?’ ‘Let’s have some fun with these clothes.’ I get comments all the time from customers on how cheery our atmosphere is and we get that right back in return from them.” ~ Jen Williams
I really fell in love with the way Buffalo made me feel. I believe what makes customers’ and employees’ experiences at Buffalo unlike any other are how they feel connected to something bigger. At the end of the day, we keep it simple and stick to “our main thing” – to buy, sell, and trade fashionable clothing in a beautiful, mutually beneficial environment!
I am very lucky that Buffalo Exchange developed a management training program designed to quickly develop employees who are motivated to manage a store. This is an opportunity to transition from an entry-level employee into a strong candidate for a Store Manager position in the space of a few months.
Applying to the program is easily one of the best decisions in my life. It was an amazing experience, in part because we are fortunate to have insightful and dedicated managers as resources at our company. A few months into the program, I got the phone call: they had a Store Manager position for me. I found that I was fully prepared to take on the challenge. In a relatively short period of time, and a ton of learning experiences, I took on the joy and challenge of being an Area Manager. I strongly believe in doing what you love for a living, and for me, this is it.
I wasn’t sure that I should go for a position in management as someone applying from outside the company, but I was familiar with Buffalo,and I was in a positionthat was unfulfillingat my current job. The environment was challenging, engaging, and FUN. The training process was hands-on and the training itself was interestingand educational. It was wonderful to be in an environment that placed such high importance on recognizing the abilities of people and giving them what they needed to progress. It also provided the ability to move forward by offeringnew positions,which was something that had been missing in my other retail jobs. I’m grateful to Buffalofor fostering an environment that empowers us to believe in ourselves.I encourage everyone to trust in their own abilities and take the next step!
For the last 2 ½ years I’ve worked as the Internal Marketing Coordinator. I get to do a little of everything: meeting presentations, HR and job postings, company games, training videos, zine layout, blog writing – whew! The variety and creativity keep the job fun – and my artistic side happy.
After graduating college, I held a series of jobs which failed to capture my heart or attention. I was always looking for something more. One day, I was selling to the Buffalo Exchange in Hillcrest and I couldn’t help but ask the buyer how she got such a dream job: looking at clothes all day and talking to different people. She encouraged me to apply and the next thing I knew, I was a Buyer! I felt lucky to work with a diverse staff that was able to express their unique styles, personalities, and talents. I truly value that you never stop learning at Buffalo Exchange; there is no finish line, and it keeps me engaged and excited to come to work every day.
Like many of us, I was a long time shopper before I started working for Buffalo Exchange. I didn’t have any previous retail experience, but I knew I loved people and I loved dressing up. It was a match! I am so lucky to get to work with fashion and interact with people every day and work for a place like Buffalo Exchange that is willing to invest in my development and career goals as I figure them out along the way.
I have been working at Buffalo Exchange full-time (Less than a year)
Diverse staff, good store hours, wide range of customers with different economic background, fun environment to be in. If full time, you'll get two consecutive days off. Great benefits. Small discount but grows the longer you're with the company. Rapid career advancement f you're looking to stay with the company.
Sometimes crazy people don't understand how the buying process works so they get crazy. Sometimes monotonous tasks need to be done throughout the day, but it's pretty typical retail stuff.
I applied in-person. I interviewed at Buffalo Exchange (Hollywood, FL).
I walked in, asked if they were hiring and filled out an application. I was immediately sat down with the manager after handing in the application, and she asked a few simple questions: Why i decided to apply, what could I bring to the store, and my availability. She scheduled me for an interview the following week. During the interview she asked me questions like, what fashion trends I follow, what my personal style is, etc. She then gave me a few clothing items that I would either buy or pass on, and explain why. After that I had to fill out a two personality sheets where on one I had to check what I saw myself as, and the other was what people want me to be.