Mission: Our mission is to help businesses create an incredible customer experience by transforming the way people work and interact with their customers. We create software that's both powerful and a pleasure to use and pair it with fantastic customer service.
I have been working at Bullhorn full-time (More than 5 years)
The people and the culture are far and away the best part of working at Bullhorn, and always have been. If I didn't love the people I work with, I probably wouldn't still be here. Everyone buys into the company mission of providing an incredible customer experience and it really makes a big difference. There's a lot of energy and things always move quickly. It's a real work hard and play hard environment. No matter what role you're coming into, if you perform well and work hard there will be lots of opportunities for promotions and career growth. Every company struggles in some areas, but Bullhorn is an amazing place to work.
Work/life balance can be a challenge in some departments. Everyone buying into the mission is the rock we can lean upon, but as the company has rapidly grown there are difficulties and inefficiencies in communications between departments. By extension, internal processes can be hampering. Some teams are perpetually understaffed. The employee scorecard system is conceptually and fundamentally flawed.
Advice to Management
Transparency. Not only between departments, but also providing more than high-level quarterly updates on the direction the company is moving and the strategies being used to accomplish those goals. Talk more regularly with middle managers, especially around staffing and resource concerns. Work harder to foster better relationships across teams and departments. Own accountability and lead from the top -- don't make people read a book and expect problems to fix themselves.
I applied through a recruiter. The process took 4 weeks. I interviewed at Bullhorn (Boston, MA) in November 2017.
As a passive candidate, the InMail I received from the recruiter impressed me. The note was personal and tailored to me. It was evident that the recruiter did her homework and was not just casting a wide net, like most recruiters do. That is the only reason I agreed to a conversation.
Following the conversation, I was asked to take an online assessment. The “timed” part of the assessment was a bit unnerving, but going with the flow, I tried to answer as many questions as I could, in that 15-minute time frame.
An in-person interview with the hiring manager ensued. The head of HR (hiring manager) is brilliant! I was floored by her knowledge, experience, grace and poise during the interview process. I also had a phone conversation with another HR team member.
During the final interview, I met a couple of other execs who were tough with their questions, but very pleasant in their demeanor.
The office location is great and is tastefully designed. During the office tour, I noticed some (all?) employees giving me a welcoming gaze- that was warm.
All in all, the entire recruiting process was very well orchestrated and had my circumstances not changed, I’d have loved to be a part of Bullhorn!
A big shoutout to Sarah Greenwell. She is the BEST recruiter I’ve ever met!
When your office is right in the path of the eclipse, you throw an eclipse party! We had a great time celebrating the eclipse together in St. Louis!
We're hiring our next group of Technical Support Analysts starting 3/27 in Brighton, UK; Vancouver, CAN; Sydney, AUS and St. Louis, MO. Visit http://glassdoor.com/slink.htm?key=vQ5uu to apply!