Working at Burke Williams | Glassdoor

Burke Williams Overview

Culver City, CA
1001 to 5000 employees
1984
Company - Private
Health, Beauty, & Fitness
Unknown / Non-Applicable

Working at Burke Williams

Join Burke Williams, the original luxury day spa. Be part of a creative, passionate team dedicated to improving the wellness of each guest. If you want to do great work, have fun, and truly transform someone’s day, then we’d love to connect with you.

Mission: Our Mission
We exist to transform your day.

Our Credo
We are committed to the privilege of anticipating the needs of each guest and the honor of creating an environment of refinement that inspires each of us to higher levels of integrity ... Read more

Company Updates

  • Have you had a chance to visit Simply Massage by Burke Williams? If not, join Simply DirectorJeri Sydnor as she and Carl chat about our latest massage concept on this month's #spa-cast

    http://glassdoor.com/slink.htm?key=vQ1DE

    Simply Massage - Burke Williams Spa

    Carl talks with Jeri Sydnor, Director of Simply Massage, about this exciting new massage concept from Burke Williams.

  • #SpaProTip: Tune in to #BWSpacast for insider tips from Pasadena's General Manager, Carl Ford and special guest, Cruz Kim as they talk about the importance of Deep Tissue massage. http://glassdoor.com/slink.htm?key=vQpwC

    SpaCast - Burke Williams Spa

    Welcome to our SpaCast Get the most out of your spa experience! Join Carl Ford as he takes you inside Burke Williams. As a general manager, Carl is intimately involved in our mission to transform your day. Through Carl's humor and expertise, you'll get to know Burke Williams experts as they discuss massage, facials, skin...

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Burke Williams – Why Work For Us?


Do What You Love Image

Your creativity is what makes your bodywork unique—for both you and your guest. We are looking to hire creative, passionate people who want to be part of a team dedicated to improving the wellness of each guest we serve. If you want to do great work, have fun and truly transform someone’s day, then we’d love to connect with you. 

Burke Williams Find Your Joy Image


We’re proud to offer an exceptional compensation and benefit package to our valued team members:

  • Top-tier compensation: you will earn a stable, steady income.
  • Paid vacation, annual reviews, and the opportunity for raises.
  • Paid training programs designed to maximize your success in the workplace.
  • A generous wellness program that includes chiropractic care.
  • Medical, dental, and vision benefits.
  • 401(k) retirement plan.
  • Knowledgeable clients who value your skills.
  • The ability for our massage therapists,  estheticians and nail technicians to work on private clients in our spas.
  • Educational workshops and opportunities for career advancement.
  • Management that enthusiastically supports your goals.


Our Burke Williams Family

  We are committed to creating abundance in your life. We’re proud to say that many of our employees stay with Burke Williams for a very long time—in fact, many of them have been with us for over 10 years. We invite you to get to know us!  


" About 15min into  my practical interview, the manager stopped me and said ‘I want you to work for me, you have a magic touch. You aren’t going any-where, I want you to stay with us, and I am going to train you to be the best massage therapist'.
It has been almost 10 years since I was hired, yet I am still in love with Burke Williams; my beautiful family that lets me enjoy going to work every day. I went through one of the hardest times in my life during my first year of employment, and my Burke family of employees and managers were the backbone through it all. It's hard to find words to express my gratitude for being supported throughout the years of service I have given to Burke Williams.”

-Rosalba, Massage Therapist - Burke Williams San Jose


"During the hard economic times of 2008, I felt the company continued to do their best to put the employees first, and I still feel that support today. It resonates with me to know that Bill and Theresa along with all of the Burke Williams core team stand behind me and truly want the best for all of their employees to create a healthy and harmonious work environment. That heart and support steams from above, so when things are good there, its good here in the spa. Everything starts from Bill and Theresa."

- Akemi, Massage Therapist - Burke Williams Mission Viejo 



Our lovely Skin Care Training team

                                         Great customer service starts with excellent training!   

                                     That's why Burke Williams is here to get you "spa- ready"!


Skin Care

Our lovely 8 week, hands on training will prepare our newly hired estheticians to be among the finest in the spa industry.  This in depth training will focus on all skin care areas to ensure your success:  extensive product knowledge on our exclusive H2V brand as well as Eminence Organics products, waxing techniques, and our signature 22 point accupressure facial massage. We also teach body mechanics and ergonomics to ensure longevity and we focus on customer service and sales education so your clients will have the best quality service.  


Massage

Our newly employed massage therapists  each receive a 3-5 day in house training, all designed to elevate the Burke Williams experience. Training includes, customer service, draping for maximum privacy, and our signature aromatherapy enhancements featuring Body Bliss oils. 


Front Desk

Our 2-3 week front desk training focuses on Guest experience.  Covering not only our extensive menu of spa services, the front desk training will help you master our booking system, superior customer service standards, and ensuring our guests have the WOW experience for which we are known. 

Burke Williams Reviews

4.3
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Burke Williams Owner and CEO Bill Armour
Bill Armour
72 Ratings
  • "A great place to call home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Henderson, NV
    Current Employee - Anonymous Employee in Henderson, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Burke Williams full-time (More than 5 years)

    Pros

    I have worked for Burke Williams Guest Services for almost 6 years. Throughout my journey here, I have grown personally and professionally. One of the best things about the company, is that they only promote from within. Management has always been supportive, open, transparent, and direct. This type of communication has been tremendously helpful as the agents are encouraged to be open and transparent as well with their managers, without any type of fear. Management encourages direct communication, a true open door, to share any ideas or concerns. Burke Williams is truly one of kind. You get the "family vibe" every single day. I have found my home away from home!

    Cons

    The only Con I could possibly think of is that there isn't a spa location in Nevada. However, California is not far away at all, so we can go to the spa in a short amount of time! (YAY for spa perks!)

See All 135 Reviews

Burke Williams Photos

Burke Williams photo of: Mission Viejo
Burke Williams photo of: Thanks Massage Therapist Rachelle for the patriotic pancake breakfast for our Santa Monica staff on the 4th of July!
Burke Williams photo of: We're keeping our team in Orange going during a busy Father's day weekend with Banana Smoothies! Thanks Isabella!
Burke Williams photo of: Our Assistant Manager Isabella treating our staff in Orange to homemade banana bread!
Burke Williams photo of: Our incredible Sherman Oaks management team with owners Bill And Theresa.
Burke Williams photo of: Woodland Hills
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Burke Williams Interviews

Experience

Experience
41%
32%
27%

Getting an Interview

Getting an Interview
49%
18%
18%
5
5
5

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    General Manager Interview

    Anonymous Employee in Culver City, CA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Burke Williams (Culver City, CA) in September 2013.

    Interview

    The interview process varies a lot on depending on who you interview with. I have interviewed for several positions and transferred several times while employed at Burke Williams. It has usually been quick and easy but at times there have been several steps involved in getting certain positions. Interviewing for General Manager was the most challenging. I applied a few times before getting my current position but was finally offered the position a few years ago.

    Interview Questions

See All 22 Interviews

Burke Williams Awards & Accolades

  • Best Day Spa, L.A. Hotlist, 2013
  • Best Spas in Los Angeles, LAist, 2014
  • Top 13 Best Spas in Los Angeles, LAist, 2017
  • Reader's Choice Award Best Day Spa, Parenting OC Magazine, 2016
  • Readers’ Choice Award Best Spa Treatment, Parenting OC Magazine, 2017
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