Working at C Space | Glassdoor

C Space Overview

Boston, MA
201 to 500 employees
Company - Public
Advertising & Marketing
$100 to $500 million (USD) per year
C Space, formally Communispace, is the leading customer collaboration agency that connects the world’s best-known brands with the people they serve to create Customer Inspired Growth. In a time when consumers have more choice and power than ever before, building ... Read more

Company Updates

  • Check it out - We have just launched CQ17: Unlocking Customer Inspired Growth. Now in its 3rd year, we can prove that businesses that act more human outperform the ones that don’t!

  • Companies that act more human and understand their customers are winning...

    How Legacy Brands Are Competing With the Disruptors

    As any Boomer will tell you, one of the few benefits of aging is that what you lose in speed, you make up for in wisdom. When you can anticipate changing needs and conditions, you don't have to scramble to keep up with them.

See AllSee All

C Space – Why Work With Us?



We help the world's leading brands partner with their customers. Through these partnerships, our clients gain deep insight, creative ideas and honest input.

Our work with your clients and their customers will inspire decisions that lead to improved business results.

Since 2000, we have been helping brands build deep, insightful relationships with customers, bringing them together to help with fast decision making and longer term strategic issues.

We work shoulder to shoulder with our clients.  We bring the right customers and apply the right capabilities and expertise to our client's business challenges.  We engage with customers through online communities and face to face workshops and events.

Being a customer agency means simply that we believe that the customer is the key to our clients’ success. Different than traditional research, consulting or advertising, everything we do is from the outside-in – by bringing the customer to the center of a company’s business. Building the customer into the way that they work, our clients realize better business outcomes, and the customer has a better experience as a result. We call this customer-inspired growth. At the heart of it, it’s about making business more human. This is the C Space mission.  

It sounds simple, and yet humans are complex. Integrating the customer -  not just data, but the actual customer – into the fabric of an organization requires tenacity and creativity. At C Space, we hire passionate, inspired, curious people who embrace challenges. People with a desire to push and be pushed to new ways of thinking, new ways of working and new pathways towards growth. Recognizing that the needs of our clients and their customers are dynamic, at C Space we develop and grow our people to live and thrive in a landscape that is ever evolving, in a culture of continuous learning, experimentation, collaboration, and discovery.  

Our clients experience us as master diagnosticians, getting to the root of what really matters, how to frame the problem, and how to affect change. We listen intently and intentionally, like therapists, to hear what’s unsaid, to ask questions that let us dig deep. Our clients hire us because we are explorers, entrepreneurs, problem-solvers, coaches, architects, connectors, storytellers, and producers. Because we make a difference to their business. We are diverse works-in-progress. We are Human.

We are on a mission to make business more human. Our mission keeps us restless, it keeps us humble and it keeps us honest about what we need to do better. Fostering this learning culture means we prize a growth mindset and we provide unparalleled opportunities for personal growth. From the world-famous clients we collaborate with, to fostering diverse perspectives, to our internal university and personal development fund – we have created a learning culture that pushes us to be at our very best.

Learn and grow at C Space.

We are passionate about our community—both locally and globally. The C Space Volunteer Committee was developed as a means for our staff not only to give back, but also to further enrich the work experience for our employees. It allows us to make meaningful contributions to select causes and enables colleagues to share and gather support. It also offers colleagues the opportunity to use their allocated volunteer time year-round and, together, spread the word about our efforts on causes that often could use a little attention.

In addition to our corporate contributions, our staff contributes time, energy and money to over 100 charitable organizations every year.

C Space Reviews

  • "A Company With a Growth Mindset"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in Boston, MA
    Current Employee - Associate Director in Boston, MA
    Positive Outlook
    No opinion of CEO

    I have been working at C Space full-time (More than a year)


    Leaders at C Space don't always get it right -- in fact, they get it wrong quite a bit, as do we all but what makes C Space do unique is that leaders here can admit that they are wrong.

    C Space is a well-intentioned company and the work we do to help organization become more customer centric is more relevant today than it's ever been.

    They say that crises show one's true colors -- I'd say C Space is looking pretty good right now.


    If you don't like change, this isn't the place for you. C Space changes and changes often -- I can see how it would be overwhelming for some.

    Advice to Management

    Follow your hearts, keep listening to employees and take some chances -- this is the opportunity to rethink how we've done things and take some bets.

See All 179 Reviews

C Space Photos

C Space photo of: C Space workshop
C Space photo of: C Spacers at work
C Space photo of: C Space Values
C Space photo of: C Space New York
C Space photo of: C Space volunteering
C Space photo of: Best and Brightest award 2019
See All PhotosSee All

C Space Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Associate Consultant Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at C Space.


    Intro call with the recruiter that reached out to you ~ unsure what that next steps are afterwards if considered. I'm sure a face-to-face video or zoom call and maybe an exercise to see how you operate

    Interview Questions

See All 55 Interviews

C Space Awards & Accolades

  • Learning Team of the Year, The Learning Awards, 2020
  • Best and Brightest Companies to Work For 2019, The Best and Brightest, 2019
  • AMA Gold Top 50 Market Research Company, AMA, 2017
  • Best of Business Intelligence Award (BOBI), British Healthcare Business Intelligence Association, 2017
  • Best Patient-Centric Approach, British Healthcare Business Intelligence Association, 2017
See More

Work at C Space? Share Your Experiences

C Space
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate