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C3/CustomerContactChannels Overview

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Plantation, FL
1001 to 5000 employees
2010
Company - Private
Advertising & Marketing
$100 to $500 million (USD) per year
Aegis, Convergys, Alorica
C3/CustomerContactChannels is your trusted partner in outsourced customer management solutions. With three decades’ experience, we’re a category leader – one who employs time-tested methodologies and broad industry insights to seamlessly manage ... Read more

C3/CustomerContactChannels Reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Sudhir Agarwal
30 Ratings
  • "Experienced Champion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Experienced Champion in McGregor, TX
    Current Employee - Experienced Champion in McGregor, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at C3/CustomerContactChannels full-time (More than a year)

    Pros

    Love the environment and work! Environment: My coworkers are beyond awesome and management continually goes above and beyond to do whatever they're able to ensure needs of employees, both professionally and personally, are met!
    Work: I have the opportunity to make every customer (Medicare Members) with whom I come into contact be happier. And, no matter how small or page the request, that happens most of the time.

    Cons

    Have no complaints to post

    Advice to Management

    Thank you for all you do!

See All 302 Reviews

C3/CustomerContactChannels Photos

C3/CustomerContactChannels photo of: C3 Manila Selfie
C3/CustomerContactChannels photo of: C3 Cares in Salt Lake City by participating in Adopt - A - Highway
C3/CustomerContactChannels photo of: C3 Cares about Habitat for Humanity in Tucson, AZ
C3/CustomerContactChannels photo of: McGregor celebrates Texas pride on team colors day
C3/CustomerContactChannels photo of: C3 Supports the Troops
C3/CustomerContactChannels photo of: C3 Love
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C3/CustomerContactChannels Interviews

Experience

Experience
53%
25%
22%

Getting an Interview

Getting an Interview
61%
24%
6%
6
2
1

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Member Advocate Interview

    Anonymous Employee in Twin Falls, ID
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at C3/CustomerContactChannels (Twin Falls, ID).

    Interview

    The interview was only with one person, not a panel of people. They are mostly interested in customer service experience, how you would deal with irate customers, if you can handle doing work over the phone and the speed at which you can type and gather information while communicating with the member. Then, you take a typing test.

    Interview Questions

    • My experience with communication and customer service, and they wanted to know about my typing skills. They have you do a listening/typing test to see if you're capable of doing both.   Answer Question
See All 89 Interviews

C3/CustomerContactChannels Awards & Accolades

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