Working at C3/CustomerContactChannels | Glassdoor

C3/CustomerContactChannels Overview

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Plantation, FL
1001 to 5000 employees
2010
Company - Private
Business Services
$100 to $500 million (USD) per year
Aegis, Convergys, Alorica
C3/CustomerContactChannels is your trusted partner in outsourced customer management solutions. With three decades’ experience, we’re a category leader – one who employs time-tested methodologies and broad industry insights to seamlessly manage ... Read more

C3/CustomerContactChannels Reviews

2.6
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Recommend to a friend
Approve of CEO
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Sudhir Agarwal
15 Ratings
  • "Great benefits, terrible management team."

    StarStarStarStarStar
    Former Employee - Member Advocate in Twin Falls, ID
    Former Employee - Member Advocate in Twin Falls, ID
    Doesn't Recommend

    I worked at C3/CustomerContactChannels full-time (More than a year)

    Pros

    Benefits like health, vacation, sick days, etc.

    Cons

    Lack of organization, high-stress, lack of proper feedback, salary doesn't match the job demand.

See All 276 Reviews

C3/CustomerContactChannels Photos

C3/CustomerContactChannels photo of: C3 Manila Selfie
C3/CustomerContactChannels photo of: C3 Cares in Salt Lake City by participating in Adopt - A - Highway
C3/CustomerContactChannels photo of: C3 Cares about Habitat for Humanity in Tucson, AZ
C3/CustomerContactChannels photo of: McGregor celebrates Texas pride on team colors day
C3/CustomerContactChannels photo of: C3 Supports the Troops
C3/CustomerContactChannels photo of: C3 Love
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C3/CustomerContactChannels Interviews

Experience

Experience
55%
25%
19%

Getting an Interview

Getting an Interview
60%
23%
6%
6
2
1

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Member Advocate Interview

    Anonymous Employee in Twin Falls, ID
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at C3/CustomerContactChannels (Twin Falls, ID).

    Interview

    The interview was only with one person, not a panel of people. They are mostly interested in customer service experience, how you would deal with irate customers, if you can handle doing work over the phone and the speed at which you can type and gather information while communicating with the member. Then, you take a typing test.

    Interview Questions

    • My experience with communication and customer service, and they wanted to know about my typing skills. They have you do a listening/typing test to see if you're capable of doing both.   Answer Question
See All 83 Interviews

C3/CustomerContactChannels Awards & Accolades

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