Working at C3/CustomerContactChannels | Glassdoor

C3/CustomerContactChannels Overview

Fort Lauderdale, FL
5001 to 10000 employees
Company - Private
Staffing & Outsourcing
$100 to $500 million (USD) per year
We'll Make a FAN out of YOU!

C3/Customer Contact Channels, Inc., owned and backed by Everise, provides customer experiences for large corporations. . With US headquarters in Florida, C3 is a leading international provider of outsourced ... Read more

Mission: The C3 vision is to create magical experiences for our clients and their customers so they become FANS.

Company Updates

  • We are proud to announce that we were recently nominated as a finalist for the Employer of the Year award from LINKAGES Arizona for our work recruiting employees with perceived disabilities.

  • We are so proud to be recognized by such prestigious organizations! Congratulations to all of the C3-ers who made it possible.

See AllSee All

C3/CustomerContactChannels – Why Work For Us?

Are you a FAN of your job and what you do each day?  C3 employees are!  And, we are looking for amazing new team members to join this FAN movement.

More than a job and more than a career, life at C3 is different.  We’ve created a family atmosphere where it’s fun to go to work each day.    We call our culture the C3 FAN Way of Life where each C3-er embodies a passion for helping our clients’ customers and each other.  Team leaders are known as Experience Coaches and front-line team members are awarded the title of Experience Champions.  This is a real opportunity to change your life, build a career and find passion in the work you do by helping others.

Paid training, great pay and benefits, and a work environment that fosters support from your co-workers and managers alike.  Every day is an adventure at C3 and the site leadership teams create fun and energizing activities to make life at C3 feel nothing like "work."

Our goal is to make our employees a FAN of C3!  We want everyone to feel inspired and empowered to grow their careers with us, and have a ton of fun along the way.

Become a FAN of C3 today!

In organization where people drive our success – and that of our clients, we strive to make every interaction with customers, clients and co-workers positive, productive and rewarding. After all, we are striving to build FANS for our clients. Along the way, we are trying to create a work environment that makes employees FANS of C3.

We recognize, we reward, and we communicate frequently. We are creative in the way we approach client relationships and delighting their customers. Wherever possible, we promote from within and do our best to provide not just a job, but a career.

Making FANS out of Our Employees!

Since C3 was founded in 2010, culture has been at the forefront of our business. The Company created an environment where employees could LOVE what they do, and who they do it for. As C3 has evolved, our focus is still on culture, but with a better and invigorated approach.

Culture is something companies talk about. At C3, we are focused on building a FAN WAY OF LIFE. As we focus on making FANs out of our clients’ customers, we too focus on building a C3 FAN club of employees made up of C3-ers who are getting the most out of their experience as an employee of our Company.

This takes work. This takes discipline. This takes frequent and consistent communication across every level of the Company. C3 has transformed a good culture into a refreshing Way of Life for employees to grow and thrive – and a work experience that they enjoy. The impact on making FANs out of our clients’ customers is immeasurable.

At C3/CustomerContactChannels, people are the cornerstone of our success and that of our clients. We strive to make each interaction with customers, clients, and each other positive and rewarding. To that end, we have invested in a number of programs that drive and maintain a positive culture for all of C3 and reinforce our core values.

What permeates throughout our organization is the philosophy of "Creating Fans" by Making A Difference for our clients. With every call, every training class, every monitoring session, every IT or Facilities completed request, every client interaction, every employee coaching session, every new hire…we are all Making A Difference for C3. By collectively working towards creating fans of our customers and living the company values, we continue to build a global company that is not only extraordinary, but unique among all others in our industry.

C3 wants you to love what you do every day, and grow with us along the way. We offer exciting employment opportunities to work with some of the biggest brands in the world, and give each C3-er a clear path follow in order to grow with the company locally, or globally.

C3 Benefits Include:

  • Family & Individual Medical Plans
  • Prescription Drug Coverage
  • Dental
  • Vision
  • Life Insurance & ADD
  • 401k
  • Flexible Spending Account
  • Short/Long Term Disability available based on eligibility requirements
  • Legal Plan
  • Employee Assistance Program (EAP)
  • Holidays
  • Paid Vacation & Sick Time
  • Paid Training
  • Tuition Reimbursement
  • Local/National Employee Discounts
  • Exciting Growth Opportunities!

C3/CustomerContactChannels Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Sudhir Agarwal
78 Ratings
  • "A Must"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miramar, FL
    Current Employee - Anonymous Employee in Miramar, FL
    Positive Outlook
    Approves of CEO

    I have been working at C3/CustomerContactChannels full-time (More than 3 years)


    Great Team Leads, Great representatives and Great work environment


    Intense and fast paced but very gratigying

See All 374 Reviews

C3/CustomerContactChannels Photos

C3/CustomerContactChannels photo of: C3 Manila Selfie
C3/CustomerContactChannels photo of: Selfie with our CEO, Sudhir Agarwal during C3 BON's Kick-off Party on 10th February 2019.
C3/CustomerContactChannels photo of: 7th year service awardees with the leadership team.
C3/CustomerContactChannels photo of: The team spreading love for the elderly on Valentine's Day!
C3/CustomerContactChannels photo of: The team spreading love for the elderly on Valentine's Day!
C3/CustomerContactChannels photo of: Valentines cupcakes for all FANS!
See All PhotosSee All

C3/CustomerContactChannels Interviews



Getting an Interview

Getting an Interview





    Agent Interview

    Anonymous Employee in Salt Lake City, UT
    Accepted Offer
    Neutral Experience
    Easy Interview


    I applied online. The process took 2 weeks. I interviewed at C3/CustomerContactChannels (Salt Lake City, UT) in July 2015.


    most of the time your resume will speak for you. dress business casual, even thought you may hear jeans and or street clothes are fine they do notice. go in with a clear speaking voice and confidence and most times you will obtain an offer.

    Interview Questions


    not much negotiation, very straight forward with their offer.

See All 96 Interviews

C3/CustomerContactChannels Awards & Accolades

  • CEO of the Year, CMO Asia Awards, 2018
  • Best Outsourcing Provider, CMO Asia Awards, 2018
  • BPO Innovation of the Year, CMO Asia Awards, 2018
  • Customer Service Department of the Year, The Stevie International Business Awards, 2018
  • 2018 Contact Center Technology Award, TMC / CUSTOMER Magazine, 2018
See More

Work at C3/CustomerContactChannels? Share Your Experiences

  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate