I have been working at C3/CustomerContactChannels full-time (More than a year)
Love the environment and work! Environment: My coworkers are beyond awesome and management continually goes above and beyond to do whatever they're able to ensure needs of employees, both professionally and personally, are met!
Work: I have the opportunity to make every customer (Medicare Members) with whom I come into contact be happier. And, no matter how small or page the request, that happens most of the time.
Have no complaints to post
Advice to Management
Thank you for all you do!
I applied in-person. I interviewed at C3/CustomerContactChannels (Twin Falls, ID).
The interview was only with one person, not a panel of people. They are mostly interested in customer service experience, how you would deal with irate customers, if you can handle doing work over the phone and the speed at which you can type and gather information while communicating with the member. Then, you take a typing test.
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