I have been working at C3i Solutions full-time (More than 5 years)
Laid back, room to breath, opportunity to work on many different things and shine
Work happiness is heavily dependent on who your direct manager is. Some are laid back, honest, open, and willing to help, others are not that. More good apples than bad, but it only take a couple to ruin the bunch.
Advice to Management
This workplace should be treated as a young, hip, tech company. Do not be old school managers at 'yet another' call center. Let go of the leash and let people breath and you will be better equipped to hold on to top talent. Job / Duty variation, more team building, a clear way to move up and opt for more training.
I applied online. The process took 3 weeks. I interviewed at C3i Solutions.
Red flags all over. Applied online, and was screened shortly thereafter by the recruiter. She told me "finding someone at this rate of pay has been impossible." I should have dropped them then.
As the process went along found that "city office" meant "suburban office three days a week" and that strict ITIL meant I wouldn't be able to reset the passwords of the executives I was to support. Met with other desktop support people as part of the interview process, and got the impression C3i is where careers go to die.
As a new hourly person, I was asked to travel out-of-state via train to their main office in New Jersey for onboarding. Okay, but then telling me I'd have to wait nearly two months to start that was ridiculous. They wouldn't let me work for the client at all before then. To top it off, they sent me an internal email with the name of the person I was replacing, and from looking online it was clear no investment in training was made by or for said person, despite more than a decade with the company. Thankfully a better group picked me up before I was to start for this haphazard operation.
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