Working at CARQUEST | Glassdoor

CARQUEST Overview

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Raleigh, NC
10000+ employees
Unknown
Company - Private
Automotive Parts & Accessories Stores
Unknown / Non-Applicable
Genuine Parts, AutoZone, Advance Auto Parts

Working at CARQUEST

Searching for a sensor, solenoid, or switches? CARQUEST can steer you in the right direction. The replacement auto parts distribution group boasts more than 3,400 member-owned locations in the US, Canada, and Mexico, and it runs about 40 distribution centers. CARQUEST sells its ... Read more

CARQUEST Reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
CARQUEST President David McCartney
David McCartney
78 Ratings
  • "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CARQUEST full-time

    Pros

    Great company before advance auto

    Cons

    Advance Auto ruined them, very bad merger.

See All 295 Reviews

CARQUEST Photos

CARQUEST photo of: CARQUEST Store
CARQUEST photo of: Great People, Great Products, Great Prices℠
CARQUEST photo of: Distribution Center
CARQUEST photo of: Technology Excellence
CARQUEST photo of: Customer Service Excellence
CARQUEST photo of: Customer Service Excellence
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CARQUEST Interviews

Experience

Experience
57%
26%
17%

Getting an Interview

Getting an Interview
51%
16%
10%
10
10
3

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Oracle Database Administrator Interview

    Anonymous Interview Candidate in Raleigh, NC
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at CARQUEST (Raleigh, NC) in December 2009.

    Interview

    A HR representative contacted me to provide a reference for a new hire and suggested I apply for an open position. I met with the DBA Manager and the Director of IT. They gave me a skills test and discussed the work environment at CarQuest. The dress is business casual. IT works in a cube farm with no windows or privacy.

    The leadership seemed to keep workers at an arms length, at least during the interview they were friendly but very guarded and closed. They had a cynical attitude towards the technology they implemented and expected new hires to support. They made poor implementation choices in the past and are scrambling to repair the damage without the expertise to do so.

    Interview Questions

    • What does an Ora-1555 mean?   1 Answer
    • What is the worst thing you ever did to an oracle database?   1 Answer

    Reasons for Declining

    New hires must COBRA their old benefits for the first 90 days. You can join the 401K until after a year, and then only starting in January and July. New hires typically only get two weeks of PTO the first year. Inter-office politics and a lack of procedures and policies have caused much of the turnover and challenges. They are trying to improve things.

    They made me a lateral offer, but they did increase the PTO to three weeks (although I currently get five weeks in my current position). They did offer to reimburse costs of COBRA.

    Former IT employees regard CarQuest as a sweat shop and an unpleasant place to work. There is a lack of peer review and the leadership is never questioned or challenged because all challengers are terminated or treated very poorly until they leave. IT leadership does not support their own employees when an interoffice problem arises, but rather blame them to curry favor from other groups.

See All 36 Interviews

CARQUEST Awards & Accolades

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