Working at CDS (Club Demonstration Services) | Glassdoor

CDS (Club Demonstration Services) Overview

San Diego, CA
5001 to 10000 employees
Subsidiary or Business Segment
Business Services
$100 to $500 million (USD) per year
Club Demonstration Services (CDS) has been the in-store marketing provider for Costco for nearly 30 years. Our strategic alliance with Costco and CPGs has driven sales and connected brands to Costco members in Asia, Australia, Europe and North America. The strategic alliance ... Read more

Mission: To provide the highest quality demonstrations and services, at the best value, to Costco Wholesale, its vendors and its members.

CDS (Club Demonstration Services) – Why Work For Us?


Club Demonstration Services (CDS) is the preferred in-house event marketing provider to Costco. We offer the best person-to-person marketing services in the industry, driving sales for our customers and Costco.

CDS was born from demonstrations that first took place at Price Club. Founded in 1988, CDS today is a part of Interactions, a subsidiary of Daymon Worldwide. We influence customers’ buying decisions by connecting members to brands and building consumer awareness for vendors’ products.

In 2013, CDS expanded with the acquisition of WDS in the United States. The company also continued to grow internationally. We began holding sampling events in Mexico in 1992, then in Korea, Japan, Taiwan, Australia and Spain. Today, 26,000 associates bring the power of demo to Costco warehouses worldwide.

We base our success on our longtime relationship with Costco, the high quality of our Sales Advisors, and our strong execution rate, resulting in increased sales and brand awareness for the vendors we support.

CDS brings your promotional strategy to life.

We influence purchase decisions by creating and activating events that connect with Costco members. You’ll find great value and benefits in working with us:

CDS is the preferred in-house marketing service provider in Costco. We have been your global event marketing partner at Costco for more than 25 years, and have dedicated sales teams around the world. Our global network ensures we can effectively develop and execute promotional programs for your products globally.

We have successfully duplicated our promotional programs in 7 countries and held over 2 million events worldwide in 2015.

We drive trial and increase sales. Our company manages 2.5 million annual events and has made 2 billion interactions with members each year. Our teams share product information and samples to help raise brand awareness that drives sales.

Our execution rate for demos performed is over 97%.

We make customers excited about your brand. Through the Power of Demo, treasure hunts and special events, we deliver a sensory experience to Costco members that educates them about your items and turns members into long-term customers.

We deliver insights and analytics. At CDS, we do more than demonstrations and events. We collect data on each promotional event and post the results on our vendor portal. We also provide you with the latest industry information and demographic trends to give you insights to make informed decisions.

We are a team of experienced sales professionals. Our Sales Advisors know how to showcase your products, engage with Costco members, and drive sales. Our entire team – from Sales Advisors who offer demos to the full-time on-site managers who facilitate vendor programs – thoroughly know Costco policies and procedures, ensuring full compliance and safety on the warehouse floor.

Engaging Members. Driving Sales.

CDS is part of Daymon Worldwide, a global leader in consumables retailing. We are committed to a policy of Equal Employment Opportunity and in maximizing the potential of our greatest assets – our associates.

As the preferred in-house product demonstration service provider to Costco, CDS enhances Costco members’ shopping experience while successfully marketing our clients’ products through events and demonstrations.

Our teams connect with members, influence purchase decisions, and increase sales. We offer flexible, part-time positions for Sales Advisors as well as full-time positions in management and our corporate office and in our 8 regional offices. Best of all, CDS provides associates with on-the-job skills you can use in the future, such as public speaking, sales and marketing.

If you have worked in food services, the retail industry or customer service and like interacting with customers, we want you to join our team.

CDS (Club Demonstration Services) Reviews

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Carla Cooper
88 Ratings
  • Helpful (1)

    "Great job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Tumwater, WA
    Current Employee - Sales Advisor in Tumwater, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CDS (Club Demonstration Services) (More than 3 years)

    Pros

    Just got a pay raise I started at 11.00 then 11.50 then 12.25 now 12.65
    Fun to talk to people
    I love people
    I love to make people feel welcome
    I love the job
    Its really really fun
    This is my first job and I love it
    Its great it gets me out of the house and gets me to do something for the day

    Cons

    Can be stressful that is why I am quitting
    The gloves are not great they make my hands sweat
    Standing in one place for six hours can be really really painful
    Sometimes you will deal with a moody member
    People will take things out on you
    People are strict
    Sifts are all over the place can be different every week

    Advice to Management

    I think that management should take it more easy on a person who has a mental disability like I do I have Autism and be more fair

See All 384 Reviews

CDS (Club Demonstration Services) Photos

CDS (Club Demonstration Services) photo of: Group Photo
CDS (Club Demonstration Services) photo of: Christmas Holidays!!
CDS (Club Demonstration Services) photo of: Costco
CDS (Club Demonstration Services) photo of: San Antonio Texas 78249
CDS (Club Demonstration Services) photo of: Costco
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CDS (Club Demonstration Services) Interviews

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Experience
68%
21%
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Getting an Interview

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  1.  

    Product Demonstration Operations Manager Interview

    Anonymous Interview Candidate in Princeton, NJ
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at CDS (Club Demonstration Services) (Princeton, NJ) in March 2017.

    Interview

    Initial screening interview conducted by District Manager, followed by face to face group interview conducted with District Manager, Regional HR Manager and Company HR Manager.
    Interview lasted approximately 1 hour.

    Interview Questions

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