Working at CDW | Glassdoor

CDW Overview

www.cdw.com
Lincolnshire, IL
5001 to 10000 employees
1984
Company - Public (CDW)
Information Technology
$10+ billion (USD) per year
CDW is a leading multi-brand technology solutions provider to business, government, education and healthcare organizations in the United States, Canada and the United Kingdom. A Fortune 500 company with multinational capabilities, CDW was founded in 1984 and employs ... Read more

Mission: At CDW, everything we do revolves around meeting the needs of our customers. We help our customers achieve their goals by delivering integrated solutions and services that maximize their technology investment.


Glassdoor Awards

Highest Rated CEOs: 2016 (#37), 2015 (#34)

Company Updates

  • To celebrate Black History Month, CDW's African Heritage Network is hosting several events to provide professional development & networking opportunities for coworkers. Learn more about our commitment to diversity: http://glassdoor.com/slink.htm?key=vQ5LF

    Committed to Diversity - CDW

    Long before it was a corporate buzzword, or good business, the power of diversity and inclusion has been engrained in our culture since CDW was founded. Learn more about our commitment to Diversity.

  • CDW launched a new community involvement program that aims to bring technology and life skills to local communities! http://glassdoor.com/slink.htm?key=vQnGw

    CDW Launches "Tech Fore!" Charitable Giving Program

    During an event at Topgolf in Scottsdale, Arizona on January 31, CDW launched Tech Fore!, a new community involvement program. Through Tech Fore!, CDW collaborates with neighborhood leaders, technology and business partners, and sports and entertainment luminaries to provide communities and ...

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CDW – Why Work For Us?



Companies today are only as strong as the technology that supports them. That's where we come in. At CDW, we go far beyond delivering high-tech products. We provide customized services. And we deliver solutions. Design them. Improve them. Optimize them. 

Businesses trust CDW to maximize their technology investment because they know our people get IT. They put out the fires. Calm perfect storms. And they do it on a daily basis — and have been for over 25 years. In fact, it's made us the leading provider of technology solutions for business, government, education and healthcare in the United States and Canada.

Working at CDW

It's fun and challenging. Every day, we encourage over 8,600 CDW coworkers to "make things happen." And they do. They've made CDW the nation's best direct technology providers for business, government, education and healthcare. Thanks to our highly motivated coworkers, CDW has earned every major corporate workplace award multiple times. We are very serious when it comes to providing a stimulating work environment for coworkers to use their brainpower. It's why CDW attracts the best. People who are innovators. People who are passionate and dedicated. People who are problem solvers. People who get IT.

Are you one of them?

CDW is a company that gets IT. We realize the importance of personal and professional development, and that your professional success is just as crucial as your personal well being. That is why CDW is 100% committed to the development of every coworker's personal and professional life. We call it Total Wellness. We offer programs, tools and resources to help you achieve your professional goals, as well as your physical, emotional and financial goals. It's The CDW Way and the right way to run a business.

The CDW Way

  • We run our business with passion and integrity.
  • We empower others to do their jobs.
  • We keep our commitments.
  • We treat others with respect.
  • We resolve conflict directly.
  • We listen.
  • We include stakeholders in the decision process.
  • We live our "philosophies of success" every day.
  • We make things happen.








You never know where your military career will lead you. When you're ready for the next challenge, you're ready for CDW. You already get the values we believe in. Teamwork. Drive. Completing the mission. In other words, you're one of the "People Who Get IT." As you transition from the military to the civilian world, you'll want to work with people who get IT. CDW people. We offer a challenging and rewarding culture. We offer many career paths. And we offer the support to help you launch a successful new career that utilizes your military training and skills. That's one reason why CDW is consistently recognized among the Top 100 Military Friendly Employers by G.I. Jobs. 

Check out Transitioning Military jobs here

Army PaYS Program: CDW is a proud partner of the U.S. Army's Partnership for Youth Success (PaYS) Program, guaranteeing job interviews to qualified soldiers upon completion of their military service.

Internal Engagement and Support of CDW Veteran Coworkers: Including a supplemental pay program for active military coworkers for a period of up to two years.

Operation Homefront: Partnering with Operation HomeLINK, CDW equips our troops with computers, to ease communications between deployed soldiers and their families. Since 2005, CDW has completed 11 events donating, on average, 100 computers or more per event.

Touchdown for the Troops: In collaboration with Intel, CDW provides junior military enlisted soldiers and their families with refurbished computers. For every touchdown the Washington Redskins score, CDW and Intel donate a computer to a military family.

Operation Support Our Troops Illinois: This drive provides an opportunity for CDW coworkers and community members to drop off goods for overseas troops.

Annual National Disabled Veterans Winter Sports Clinic (Silver Sponsor in 2010 and Gold Sponsor in 2011): This event promotes the rehabilitation of Veterans with disabilities through adaptive Alpine and Nordic skiing, and introduces them to other adaptive recreational activities and sports.

CDW hires on ability. It's that simple. The power of diversity and inclusion has been engrained in our culture since CDW was founded. Long before it was a corporate buzzword, or "good business." CDW views diversity as the critical foundation to run a smart business. It all comes down to intellectual horsepower. We get that brainpower from every culture, background, perspective and experience leads to success.

Commitment to Our Coworkers

  • Leverage diverse perspectives and experiences to address real business challenges
  • Provide developmental opportunities for coworkers to grow professionally and personally
  • Foster an inclusive workplace that encourages and enables all coworkers to excel

Business Resource Groups – Coworker Resource Networks

  • African Heritage Network (AHN)

  • Hispanic Organization for Leadership & Achievement (¡HOLA!)

  • Business Resource Alliance Valuing Equality (BRAVE)

  • Pan Asian Council (PAC)

  • Gay, Lesbian Organization for Business, Allies and Leadership (GLOBAL)

  • Military & Allies Resource Council (MARC)

  • Women's Opportunity Network (WON)

  • 1850... Rising (Chandler, AZ)

  • RISE

  • Eatontown Group (Eatontown, NJ)

  • Voorhees Group (Voorhees, NJ)

  • Capital All-Stars (Herndon, VA)

  • Group West (North Las Vegas, NV)

Our coworkers also make things happen in the community. We encourage it. We support it. And we put money behind it. It's been that way for more than 25 years. CDW and our coworkers have contributed millions of dollars and countless volunteer hours improving the communities we do business in and making a difference in peoples' lives. Because we don't just invest in our business or our customers' success, we invest in the communities we call home.

CDW supports our coworkers by offering one paid community service day off per year. Participation is entirely voluntary. The following is just a few of the organizations our coworkers have helped.

Community Service Partners

  • Habitat for Humanity
  • American Cancer Society
  • Chicago Cares
  • Chase Corporate Challenge
  • Big Brothers Big Sisters
  • Junior Achievement
  • American Red Cross

Corporate Philanthropy

We support a wide range of programs around the nation.

  • The Center for Enriched Living (CEL)
  • The Greater Chicago Food Depository
  • Children's Miracle Network
  • Operation Homefront
  • Big Brothers Big Sisters
  • Junior Achievement
  • I.C. Stars

CDW Reviews

3.9
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  • "CDW Account Manager role"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at CDW full-time

    Pros

    lots of sales experience.
    lots of exposure to new technology and many different vendors.
    learn how to cater to specific customer needs and be vendor agnostic.

    Cons

    low base.
    hard to ramp up new business.
    tenured account managers have priority.

    Advice to Management

    great management.
    there needs to be more management within some offices. lack of presence.

See All 1,390 Reviews

CDW Interviews

Interview Experience

Interview Experience
70%
19%
9%

Getting an Interview

Getting an Interview
47%
19%
16%
7
3
3
1

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy
  1. Helpful (1)  

    Inside Sales Account Manager Interview

    Anonymous Interview Candidate in Chicago, IL
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at CDW (Chicago, IL) in January 2017.

    Interview

    I applied online and passed 20 minute assessment test online. The very next day I was contacted by the Recruiter of CDW and we scheduled a phone interview for the next day. The phone interview lasted about 40 minutes and included standard behavioral questions. The Recruiter with the name Dione was polite and helpful at certain moments. Although I was not invited for the in-person interview, the overall experience was very useful for my future employment search.

    Interview Questions

    • Have you had to handle irate customers? What communication techniques did you use?
      If your client found a HP printer for cheaper price at our competitor's shop, which steps would you take in order not to lose this customer?  
      Answer Question
See All 445 Interviews

CDW Awards & Accolades

  • Military Friendly Employer, Military Friendly, 2017
  • America's Best Employers, Forbes, 2016
  • Top 100 Military Friendly Employers, Military Friendly, 2016
  • Best for Vets Employer, Military Times, 2016
  • Glassdoor's Highest Rated CEOs 2016, Glassdoor, 2016
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