Working at CIBC | Glassdoor

CIBC Overview
Toronto, ON (Canada)
10000+ employees
Company - Public (CM)
$10+ billion (USD) per year
Founded in 1867, CIBC is a leading global financial institution providing a full suite of products and services to over 11 million clients across Canada and around the world.

We understand that you, our customer, demand financial products and services that ... Read more

CIBC – Why Work For Us?


At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Corporate Responsibility

Every day, our 44,000 employees help our clients achieve their financial goals and deliver on our brand promise, "Banking that fits your life." This focus drives our decision making and is underpinned by our commitment to corporate responsibility.

CIBC Community and Sponsorship

CIBC is committed to supporting causes that matter to our clients, our employees and our communities. We aim to make a difference in communities through corporate donations, sponsorship and the volunteer spirit of employees. In 2015, CIBC contributed more than $65 million to over 1,850 community organizations across Canada.

Overall, through both our Community Investment and Sponsorship programs we are investing in the social and economic development of communities across the country.

We dedicate ourselves to being recognized as the leader in client relationships. To get there, we have made commitments to our:

  • Clients — to help our clients achieve their goals
  • Employees — to create an environment where employees can excel
  • Communities — to make a real difference in our communities
  • Shareholders — to generate strong total returns for our shareholders

At CIBC, our people are the key to achieving our vision of being recognized as the leader in client relationships, so we work hard to create an environment that acknowledges our employees’ unique talents, contributions and accomplishments.

CIBC is one of Canada’s largest employers. We offer our employees leading-edge strategies that provide an exciting vision of the future. Whether you are an individual contributor or part of a larger team, CIBC shares accountability with employees in shaping their careers and in providing opportunities to learn and grow.

A wide variety of career opportunities are available at CIBC. There are many opportunities in retail branch banking, wealth management and in the bank’s network of telephone banking centres — from sales and financial advisor positions to corporate finance and legal positions.

Every employee at CIBC either directly serves our customers, or works in partnership to support those employees that do. Our employees are accountable for fulfilling the responsibilities of their jobs and striving for the highest level of performance. This is especially important when it comes to making decisions that affect our customers.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities — a place where you can excel.

Real Opportunity to Grow

As one of Canada’s largest employers, CIBC offers a variety of career opportunities. Our people are the key to achieving our vision of being the leader in client relationships, which is why we work hard to create an environment where all employees can excel.

CIBC Reviews

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CIBC President & CEO Victor Dodig
Victor Dodig
399 Ratings
  • Featured Review

    Helpful (22)

    "Truly rewarding and highly respectable position."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative II in Mississauga, ON (Canada)
    Current Employee - Financial Services Representative II in Mississauga, ON (Canada)
    Positive Outlook
    Approves of CEO

    I have been working at CIBC full-time (More than a year)


    Excellent support from Managers, NSL- National support line/EHD- Employee help desk, District representatives such as Mutual Funds Specialist, Lending and Mortgage Specialist, Insurance Specialist etc who help you in your role and your overall success. Overall hard work, dedication and motivation with desire to succeed is recognized by management and appreciated. Employee morale in the company is very positive. Targets are achievable especially with tools provided to succeed in your role. FSR is a highly respectable and professional role. You meet really interesting people from all walks of life. Helping clients make important decisions and guiding them through a maze of financial products and services is your role. FSR in reality a Financial Planner or Financial Adviser since you deal with everything such as chequing account, loan, mortgage, mutual funds and credit cards etc. Job stability is high, pay is great and the role in the bank is not a job but a career. This is a sales role so be prepared to sell with passion and confidence because at the end of the day if you are doing what's best for the client, it's not really selling but rather advising. Job is easier when you are in a big branch as there are lot of walk ins and you can capitalize each meeting to meet your sales targets (coming from someone who's worked both in the biggest branch and smallest branch).


    As of 2016, the annual sales targets have gone up in terms of Bas unit sales which is mostly from opening new deposit accounts, ovedraft, credit cards etc. However at the same time CIBC is promoting Digital Migration that is any client that walks in to a branch, FSRs are expected to pretty much show them how to do everything online including opening a new account on your phone and applying for a credit card etc. Not too bad if for branch sales people including CSRs if you're in a big branch with lots of walk in but if you're in a small branch, it can make your job extremely hard. You will have to make a lot more calls in the office to get clients into the branch I'd say 2 to 3 hours daily in a small branch as opposed to 1 hour in a big branch.

    Advice to Management

    Nothing really I mean if you do your job and have a set goal of where you want to be, management is very supportive and will help you succeed. Always stay positive and focus on yourself and your career goals if you want to succeed.

See All 1,550 Reviews

CIBC Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

Interview Difficulty


Interview Difficulty




    Quantitative Analyst Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Positive Experience
    Average Interview


    I applied online. The process took 3 weeks. I interviewed at CIBC (New York, NY).


    Submitted initial application online. Was invited to on-site in a few weeks. No phone interview. Onsite consisted of three one on one interviews with the hiring manager MD, and couple of his team members, all three were relatively senior people. One of them was a quant, others were more behavioral and asked more about my resume/experience.

    Interview Questions

    • Puzzles/brainteasers on probability and basic math, some stochastic calculus stuff. Pretty basic.   Answer Question
See All 590 Interviews

CIBC Awards & Accolades

  • Canada's Top 100 Employers, Canada's Top 100 Employers, 2016
  • Top 10 Best Companies to Work For, The Financial Post, 2016
  • Canada's Top Employers for Young People, Canada's Top 100 Employers, 2016
  • Canada's Best Diversity Employers, Canada's Top 100 Employers, 2016
  • World's Strongest Banks, Bloomberg, 2015
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