Working at CIBT | Glassdoor

CIBT Overview

www.us.cibt.com
McLean, VA
201 to 500 employees
1979
Company - Private
Travel & Tourism
Unknown / Non-Applicable per year
With more than 50 years experience, CIBT has become the largest and most well-established travel visa and passport company in the world.

Last year we assisted nearly one million people in obtaining the documents required for international travel. We are the ... Read more

CIBT – Why Work For Us?


With more than 50 years' experience, CIBT has become the largest and most well-established travel visa and passport company in the world.

Last year we assisted nearly one million people in obtaining the documents required for international travel.  We are the fast and easy way to obtain a travel visa, passport, and other documents for travel anywhere in the world including popular destinations such as China, India, Russia, Australia, and Saudi Arabia.

Our customers include individual travelers, employees of the world’s largest corporations, and customers of cruise lines, tour operators, and travel management companies.  We are proud that over 75% of FORTUNE 500 companies and the world’s largest tour operators and cruise lines are our clients.

We have the tools, experience, and global network necessary to effectively reduce the time associated with obtaining travel documents and legalizations.

CIBTvisas’s goal of personalized customer service is only possible with the support of an excellent team.  The CIBTvisas standard for accurate, efficient, and dedicated service is personified by each member of the CIBTvisas team.  As a service driven organization, CIBTvisas is committed to hiring people with a true customer focus and a standard of excellence that aligns with our corporate mission.

At CIBTvisas, we care about our team.  Our team members enjoy a range of benefits including group insurance, paid holidays, worker’s compensation, and discounted rates for travel visa applications.  At CIBTvisas, we are dedicated to our team so that our team can be dedicated to our customers.

CIBT Reviews

2.1
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Recommend to a friend
Approve of CEO
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John Donoghue
36 Ratings
  • Helpful (1)

    "Ops agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ops in Houston, TX
    Former Employee - Ops in Houston, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at CIBT full-time (More than 10 years)

    Pros

    Large company to work for. You have insuranc.

    Cons

    The level of work the company is looking for you to do is crazy first the type of work and the volume of work you will receive in a day. Pay is too low they need to rebook at the pay scale in vacation time. It is no loyalty for employees that have worked over 2 years with the company. There's no increase in vacation time after three years working with the company. Your vacation time and sick time is all in one. It is had to get a day off. You will receive 2 days of work but you are expected to finish it in one day. It is one step up from a sweatshop they way you are treated.

    Advice to Management

    Look overy your pay scale. The vacation time should increase after 5 years with the company. Please look over the type of work that we are doing and the amount of time that we have.so that employees can give great customer service. We also should receive some kind of token for the end of the year. You share with the employee thato the company made a great prophet but you don't share with your employees. The increase on an employee year review the max raise is 1% of your pay. Stop buying all these different companies up and take time to care about the front line employees. Check to see if something need to change to make your employees enjoy working and not to be so stressed out. So your turnover won't be so high.

See All 70 Reviews

CIBT Interviews

Experience

Experience
36%
45%
18%

Getting an Interview

Getting an Interview
36%
18%
9%
9
9
9
9

Difficulty

2.2
Average

Difficulty

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Average
Easy
  1.  

    Visa Processing Agent Position Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 1+ week. I interviewed at CIBT (San Francisco, CA) in March 2017.

    Interview

    Received the job opportunities mail offer through job search website. After a couple of mails, we set the date for the phone interview. Then I was informed for the in-person interview with hiring manager.

    Interview Questions

    • Can you tell me a little about yourself?   1 Answer
See All 13 Interviews

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