Working at CNA | Glassdoor

CNA Overview

Chicago, IL
1001 to 5000 employees
Company - Public (CNA)
Insurance Carriers
$10+ billion (USD) per year
CNA provides insurance solutions to more than 1 million businesses and professionals worldwide. With more than 100 years of industry experience, CNA has earned a reputation as one of the most trusted commercial insurance companies in the business. We’re a powerful ... Read more

Mission: At CNA, we focus on what we do best — providing insurance solutions that allow our customers to better manage their risks and grow profitably. We use our expertise to continually evolve our products and services to anticipate and address our customers& ... Read more

CNA – Why Work For Us?

 For more than a century, CNA has helped employees define their path to success – personalized careers built on a legacy of knowledgeable mentors, ongoing development and controlled risk taking. It’s a culture of performance and distinction unlike any other, and one that inspires collective success. Join us, and let’s build the future together. 

We pride ourselves on promoting a culture that challenges and engages people, and offers opportunities for employees to learn and grow. At CNA, our customers are at the heart of everything we do. We work hard to earn their trust, deliver on our commitments and demonstrate our individual and collective expertise.

Among the ways we work to build and maintain a knowledgeable workforce is our spotlight on personal and professional development. We continuously seek new avenues for supporting and strengthening our employees' knowledge and expertise, whether through tuition reimbursement, assistance for earning professional designations, online courses or in-house training.

We also strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. As such, our commitment to diversity and inclusion is a key component of our day-to-day business.

Here are just a few of the things we do:

  • Offer employee resource groups, designed to spark diversity and inclusion initiatives and conversations among CNA employees.
  • Develop partnerships and contracts with suppliers, associations and businesses owned by minorities and women.
  • Foster diversity awareness and skills at all levels and within all functions.
  • Explore new and diverse markets, customers and distribution channels for CNA products and services.
  • Understand global cultures, customers' needs and business practices, and develop strategies to support them.
  • Partner with and invest in the diverse communities where we do business.
  • Promote an environment of acceptance and inclusion.

CNA knows the importance of having the tools you need to expand your expertise and develop your career. That's why we offer an array of career planning tools and resources designed to help you understand what you need to be effective in your role and the career path possibilities available to you.

These resources work in concert with formal learning, collaboration, knowledge sharing and on-the-job development to provide wide-ranging developmental opportunities. 

Wherever you are in your career, CNA has programs to further your development. As a new employee, you may have access to courses and training that will help you hit the ground running. After you've mastered the basics, you can choose from hundreds of in-house and external resources to refine your knowledge and continue to develop. If you step into a management role, you will be able to hone your leadership skills through a special program.

We take pride in measuring our success not only by our business results, but by our commitment to productively serve the diverse communities where our employees work and where CNA does business. This service takes many forms, including our environmentally friendly practices and coverages, our charitable giving and employee volunteerism, and our commitment to diversity and inclusion. Learn more about our commitment to social responsibility at

Don’t Be Fooled by Employment Fraud 

Fraudulent employment offers are frequently made by people claiming to be employees or representatives of various companies. All CNA job-related communications are always sent from an official CNA email ID ( CNA will never ask a job applicant for banking information and will never communicate with a job applicant by text messaging (SMS). If you suspect a fake offer letter, report it immediately to your local police or consumer fraud reporting at  

CNA Reviews

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Recommend to a friend
Approve of CEO
CNA Chairman and Chief Executive Officer Dino Robusto
Dino Robusto
82 Ratings
  • Featured Review

    Helpful (12)

    "Excellent culture"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Underwriter in Dallas, TX
    Current Employee - Senior Underwriter in Dallas, TX
    Positive Outlook
    Approves of CEO

    I have been working at CNA full-time (More than 5 years)


    if you work hard and perform you will be awarded. good culture . They are focusing on the right things: diversity, inclusion, people, customers.


    IT issues.

    Advice to Management

    Keep focusing on diversity and inclusion

See All 673 Reviews

CNA Photos

CNA photo of: CNA employees collaborate at our Chicago headquarters.
CNA photo of: Our Chicago headquarters offers Well-Being Suites for mothers, prayer and relaxation.
CNA photo of: Visitors are welcomed to our Chicago headquarters conference center.
CNA photo of: Our commitment to our communities and to the environment are cornerstones of our Corporate Social Responsibility.
CNA photo of: During the holidays, we make a donation for each employee wearing a holiday sweater.
CNA photo of: As part of CNA's mentorship program, we award our mentees.
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CNA Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (8)  

    IT Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 4 weeks. I interviewed at CNA (New York, NY) in December 2016.


    The interview process was professional and easy with very nice people. Only behavioral questions and no technical ones. Tour around the office and then three back to back interviews. Asked a lot of the same questions.

    Interview Questions

    • Talk about a time when you had to convince other people to agree with your choice.   Answer Question
See All 190 Interviews

CNA Awards & Accolades

  • Honorable Mention for Best Mobile Website or App, Ragan Communications, 2014
  • Awards of Excellence, Insurance Marketing & Communications Association, 2014
  • Best Places to Work for LGBT Equality(Insurance), Human Rights Campaign, 2016
  • Silver Cradle Award, The Cradle Foundation, 2015
  • Best Places to Work for LGBT Equality, Human Rights Campaign, 2017
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Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at CNA? Share Your Experiences

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