I worked at COGECO full-time
-Knowledge gained through all the technologies we supported was excellent.
-Made some amazing friendships with great people.
-Pay was competitive
- Good benefits
-Battling through inefficient processes. Difficult to bring change when the company is so big.
-Culture at times was too "old school" cowboy mentality. "This is how we always did things. Why change"?
-Certain positions were staffed by people clearly under qualified for their roles. This affected
Advice to Management
-Encourage & foster culture change
-Implement a true ITSM operation model
-Cut the fat. Let under performing and under qualified people go.
-Hire passionate and qualified people but, and this is important, listen to their ideas and let them implement a successful ITSM program.
I applied online. I interviewed at COGECO.
general HR questions. test ones ability to the following questions.. just be yourself. Be honest about yourself. To be interviewed at a place like this, one should be open minded to adapt and learn also eager to help others ..
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