Working at COUNTRY Financial | Glassdoor

COUNTRY Financial Overview

Bloomington, IL
1001 to 5000 employees
Company - Private
Insurance Carriers
$2 to $5 billion (USD) per year
COUNTRY Financial® was formed by a group of Illinois farmers in 1925 as a fire and lightning insurance company. A year later, the company expanded and began to offer coverage for autos and equipment. Today, we are also in the financial services space and we ... Read more

Mission: Understand and serve customers to meet their financial security needs.

Company Updates

  • As a Financial Advisor at COUNTRY Financial you are a key component to helping our customers achieve the long-term peace of mind they’re seeking, so they can spend less time worrying and more time making memories. Partner with your local agency to support our Insurance Agents in giving customers the products they need with the service they deserve.

    Learn More:

  • As a Financial Advisor at COUNTRY Financial you are a key component to helping our customers achieve the long-term peace of mind they’re seeking, so they can spend less time worrying and more time making memories. Partner with your local agency to support our Insurance Agents in giving customers the products they need with the service they deserve.

    Learn More:

See AllSee All

COUNTRY Financial – Why Work For Us?

 Who We Are 

Where We Are

COUNTRY Financial is a highly rated Fortune 1,000 insurance and financial services company that has been around since 1925. We offer a full range of insurance and financial services from auto, home and life insurance to estate planning services, investment management and annuities. We do business in 19 states including: Alabama, Alaska, Arizona, Colorado, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Nevada, North Dakota, Oklahoma, Oregon, Tennessee, Washington and Wisconsin.



Qualities We Seek:

Our insurance agents have a wide range of interests and unique personal qualities, but all hold a certain set of characteristics that make them successful in their careers.

First and foremost, our agents have a passion to help their clients achieve financial security, no matter where they’re starting from. This quality is imperative to success as an agent.

In addition, our ideal candidate is:

  • One part analytical, one part creative, and one part compassionate.
  • Focused and strategic as well as trustworthy and loyal.
  • Able to build relationships and network with ease.
  • Driven and committed to achieving their goals knowing they control their income.
  • Adaptable and persuasive
  • Passionate about their community and helping others.

Requirements of the Career:

What You Will Need:                                                                                                          

  • Property/Casualty State Insurance License
  • Life/Health State Insurance License

*NOTE: These licenses are not required to apply, but your ability to obtain the licenses is required when a hiring decision is made.

What We Require:

  • Strong track record of professional success, ideally in external sales.
  • A strong natural market and presence in the local community.
  • A fearless attitude around prospecting new customers and cold calling.
  • A desire to succeed and build a network of clients.
  • A valid driver’s license. 

Additional Perks:

At COUNTRY Financial we offer you the freedom to grow and the support to succeed. We provide:

  • Competitive commissions and bonuses with a solid base salary while you get started
  • An office and equipment needed to make your business successful.
  • Health, Dental, Group Life, Long Term Disability-We have you covered!
  • Comprehensive training to ensure that you are comfortable in the career before you hit the field.
  • Marketing assistance so you have the coolest campaigns and swag around!
  • Professional Development training and assistance-you will never stop learning.

A Day in the Life:

As a COUNTRY Financial Insurange Agent, no two days are alike, but there are several day-to-day activities required to ensure success.  Our agents:

  • Sell our products to their customers and help customers grow their own way financially.
  • Connect and build rapport with new and existing customers to uncover their individual needs while building their own book of business.
  • Provide outstanding support to all customers.
  • Create and execute unique marketing campaigns with the company’s support to attract new business.
  • Create a schedule that allows them to meet monthly production requirements while maintaining a positive work-life balance.


“I have the flexibility in my career to be the parent I’ve always wanted to be. “

- Gwen Shaw, Representative

Rewards & Compensation

We reward our Financial Representatives for their hard work with corporate-wide recognition and first class travel, and our compensation program with base salary plus commissions is unlike any other in the industry.

Complete Control

Do you ever find yourself thinking:
•“I feel overworked and underpaid.”
•“I can’t grow in my current position. I feel like I’ve hit a glass ceiling.”
•“I am never recognized or rewarded for my efforts and hard work.”
•“I wish I had more control over my salary.”

Don’t worry, we can’t read your mind…but we can definitely relate.

That’s why we offer you the opportunity to have control over your income as a Financial Representative – the harder you work, the more you make. Sounds nice, right? But the benefits don’t stop there. We believe in rewarding our financial representatives for working hard with corporate-wide recognition, first class travel and more.


We offer some great incentives and rewards to our Financial Representatives for their hard work. Here are just a few perks of being a Financial Representative at COUNTRY.

World-Class Travel and Events

Each year, our Financial Representatives and agency managers who excel are invited to participate in special incentive programs. Recent trips took top producers to New York City, Ireland, Hawaii and Rome.

Events include an annual sales convention and other regional activities where our financial representatives enjoy being recognized for their hard work.

Training Bonus

New Financial Representatives receive a bonus upon completing the COUNTRY Agency Learning program.

Designation Bonus

A bonus will be paid to Financial Representatives when earning certain professional designation.

Generous Benefit Options

For new financial representatives, we provide comprehensive health and dental coverage with low-pay premiums. Additional benefits include group life insurance and long term disability insurance. Our long-term financial representatives can also receive retirement income based on sales productivity.


The compensation package we offer is unlike any other opportunity in the industry for three reasons:

  1. We do NOT require a large investment up front.

    Licensing and exam fees are the only initial out-of-pocket expenses. This includes your property / casualty and life / health state insurance licenses. But we do offer some bonuses to help cover these costs once you come on board with us.

  2. We provide a competitive base salary.

    The base salary is offered for the first three to five years of employment and changes based on your productivity.

  3. We provide commissions on every line of business sold.

    Up to the first five years of employment you will only receive first-time commissions, as renewal commissions are replaced by your base salary. After the first three to five years, the renewal income you’ve worked hard to build will be large enough to replace your salary and support the operations of your business.

Why this approach? We offer this level of compensation simply because we want to set you up for success and give you the opportunity to grow your business.


Whether you desire an opportunity in one of our corporate offices or prefer to interact with our customers in the field, there are many different areas to join our team.

Life at COUNTRY is more than just work – we provide opportunities for development and offer many benefits to support you and your family along the way.

Growing Your Career

We want you to succeed. To help you reach your goals, we offer numerous opportunities for you to make a difference in your career development. From the moment you are hired, we invest in you. We know your fulfillment and our success depend on your job satisfaction and sense of contribution. We offer numerous opportunities to help you achieve your professional goals.

We believe in your development both on the job and in the classroom. We support your development in mastering the skills you need to reach your full potential through instructor-led training, online courses, mentoring and coaching, job shadowing and stretch assignments.

We offer tuition assistance to qualifying employees who pursue educational experiences to support their career at COUNTRY. We also offer you access to numerous accredited professional certifications and designations beneficial to your professional development. Earning a designation helps you increase your professional credibility, stay current with industry trends, adds value to your current role and enhances your career opportunities.

The COUNTRY Leadership Development Program is an innovative way to foster continued growth and excellence among our best and brightest. The program enhances the performance of emerging and existing leaders through continuous development and mastery of leadership skills and behaviors, preparing them for critical leadership roles.


Our benefits offerings work to enhance both your personal and professional life. We offer a competitive compensation and benefits program including group insurance, retirement, incentive pay, time off, savings opportunities and more.

Here’s a taste of what we offer:

We offer a defined benefit retirement program (pension plan) – this means when you retire, we provide you with a specified amount of monthly income. You’re immediately eligible for a 401(k) plan and have the option for a flexible spending account, which allows you to pay for eligible medical and dependent care expenses on a pre-tax basis. This helps reduce your taxable income and increase your take-home pay.

Employees can elect group medical insurance, employee life insurance, short-term and long-term disability coverage, and retiree medical coverage. Our comprehensive health benefits are designed to ensure employees can obtain the coverage they personally need and want, and are focused on promoting the health and well-being of our employees and their families.

We provide employees with paid time off as well as an additional day of volunteer time off. We offer additional benefits such as a business casual work environment, alternative work schedules, adoption assistance program, service recognition, participation in Live Well, Work Well wellness initiatives, GuidanceResources, membership in IAA Credit Union and more.

Start growing your career with COUNTRY right now. Apply here.

With our college internships, you’ll make a difference, gain real world experience and get paid for it!

The Experience

We value each employee, including our interns!

  • You have the opportunity to contribute in a meaningful way, to achieve your potential and to fulfill your career goals in a professional and supportive environment. 
  • You will work side-by-side with employees across departments, apply fundamentals you’ve learned in class, make a difference for others in the community by volunteering during IMPACT week and bring fresh ideas to contribute to the success of our organization.


Here's a Taste of What we Offer

Our intern program has great benefits that will help you secure your future career goals.

  • Networking Opportunities - Our interns attend the annual kick-off to meet other interns and engage with the CEO of our organization. As a COUNTRY intern, you will get the chance to interact with managers, directors and top executives as part of our “Leadership Speaker Series.” Nothing takes the place of interacting and learning directly from our organization’s leaders.
  • Mentorship Program - You will have a mentor who is also in your division as a direct contact for questions and guidance throughout your internship. Managers and mentors are both available to assist you in gaining exposure to other departments or areas through job shadowing opportunities.
  • Compensation & Housing - Interns earn competitive pay and enjoy paid holidays alongside our full-time employees. Eligible interns also have the option to utilize the COUNTRY housing assistance program and receive a stipend for the rent expense paid by COUNTRY directly to the housing company.
  • Real Fun and Giving Back! - Program activities vary from year-to-year, but include intern fishbowl lunches and local community sporting events. Our interns compete in a case study competition for scholarships while developing project management, collaboration and problem solving skills. Each year our interns give back to the community by volunteering at places like Habitat for Humanity, Midwest Food Bank, Safe Harbor and most recently the Washington, Ill. tornado clean-up effort.

Learn more at

COUNTRY Financial Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
COUNTRY Financial CEO Kurt F. Bock
Kurt F. Bock
187 Ratings
  • Featured Review

    Helpful (13)


    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter
    Current Employee - Underwriter
    Positive Outlook
    Approves of CEO

    I have been working at COUNTRY Financial full-time (More than 10 years)


    Many employees have been around for years. I started with Country Financial over 20 years ago right out of college. I have stuck with this company due to their culture, pension plan and opportunity for growth.


    I wish flexible work such as working 4 days a work (10 hours) would be promoted rather than traditional 5 day work week. If this is an option, I'm not aware of it.

    Advice to Management

    When showing new job postings, please consider those that are more remote as in not located at major hubs such as Atlanta, Bloomington. Many remote workers would like to know if a new job may fit their skill set but often these jobs are posted at a location when they likely can be done from someone working from home. Making it clear if a job can be done remotely would be a big deal for many employees who feel left out.

See All 510 Reviews

COUNTRY Financial Photos

COUNTRY Financial photo of: Like more than 125,000 other people in the heart of Central Illinois, we call the vibrant community of Bloomington-Normal our home.
COUNTRY Financial photo of: Just another Totally Green Tuesday!
COUNTRY Financial photo of: Even our executives get on the phones to talk to our customers!
COUNTRY Financial photo of: No shortage of fun (or green) at our Western Regional Office!
COUNTRY Financial photo of: Making a difference. It's what we do! Our interns love to volunteer with Habitat for Humanity.
COUNTRY Financial photo of: Twice a month our home office employees volunteer at a local shelter and provide a dinner to guests. #COUNTRYGivesBack
See All PhotosSee All

COUNTRY Financial Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (1)  

    Claims Representative Interview

    Anonymous Employee in Normal, IL
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied in-person. The process took 3 weeks. I interviewed at COUNTRY Financial (Normal, IL) in October 2017.


    Two interviews that were about 25 - 30 minutes each. First was with one person at my college. Second was with two other people in their building. Interview was very casual and seemed more like a conversation rather than an interview

    Interview Questions

    • All questions were behavioral type, very easy   1 Answer
See All 121 Interviews

COUNTRY Financial Awards & Accolades

  • A+ (Superior) Financial Strength Rating, A.M. Best Company, 2013
  • COUNTRY Life A+, Weiss Ratings, 2013
  • COUNTRY Mutual B+, Weiss Ratings, 2013
  • Fortune 1000 List, Fortune Magazine, 2013
  • Property Claims Satisfaction, JD Power, 2013
See More

Work at COUNTRY Financial? Share Your Experiences

COUNTRY Financial
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate