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CPI Security has posted an update on their COVID-19 response. Please see Company Updates for the latest news.

CPI Security Overview

Charlotte, NC
501 to 1000 employees
Company - Private
Security Services
$50 to $100 million (USD) per year
At CPI Security, we lead the Security and Home Automation industry, providing sophisticated, cutting edge technology and convenient, unparalleled customer service to our surging residential, commercial, and new construction customer bases. Currently ranked in the Top 10 Security ... Read more

Mission: At CPI Security, the commitment to our customers goes beyond providing innovative solutions to make their lives safer, easier, and more convenient. We care about the communities we serve and invest our time and contributions in your local police, fire and emergency medical ... Read more

Company Updates

  • Come work at CPI and see why we are awarded Best Places to work year-after-year!

  • COVID-19

    CPI is a designated Essential Critical Infrastructure company. We're here to serve you. Click to learn more about CPI's COVID-19 response.

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CPI Security – Why Work With Us?

CPI Security

CPI Security is one of the most successful residential and business security companies in the Southeast and employs over 800 people in multiple locations. Currently ranked in the top 15th in the nation, CPI Security’s continued growth is due, in part, to a corporate culture dedicated to superior customer service, cutting-edge technology and community involvement.

CPI realizes that its success depends on employees who are excited about coming to work every day. We offer our employees a positive and rewarding work environment with competitive pay and benefits, paid training, and educational assistance. Our employees are driven, independent, passionate, and team-oriented. Everyone at CPI comes into work knowing they will make an impact, whether that means with their team or customers. There’s a reason why we were voted one of the top places to work in the Carolinas!


For more than 25 years, CPI Security has been a leader in customized security and home automation solutions. CPI's best in class customer service and state of the art technology bring you fast, personal response when you need it. We are one of the only providers to design, install, monitor and service our own security systems. The inTouch platform keeps you connected to your home no matter where you are bringing you real-time knowledge with remote interactive services like system alerts, video monitoring, temperature and door control.

Our commitment to high standards is also evident in the professionals we have on staff. CPI has a dedicated Quality Assurance team, round the clock monitoring and 24 hour customer care. Additionally, all of the installation and service technicians are full-time CPI Security employees, professionally trained and IQ Certified (Installation Quality).



Field Sales: Sell our security solutions to residential, business, or new construction customers! These individuals will schedule sales presentations using a combination of company-provided leads and self-generated leads. A highly competitive mindset and personable attitude is a must for success in these roles.

Operations: Technicians service and install security systems for our residential, business, and new construction customers. In addition, they confer with customers and suggest additional products and service to improve their system. An eye for detail and technical aptitude are key for these positions.

Inside Sales: Inside Sales professionals are responsible for fielding incoming calls about our products and services. A friendly personality, while still being able to push for the sale and close the deal, is a winner for this group.

Corporate: There are a range of positions and opportunities in our Corporate Office including Human Resources, Accounting, Administrative, Information Technology, and Marketing. We have full-time positions as well as internship opportunities for our corporate positions.

Central Station: Central station operators monitor home and businesses for triggered alarms and dispatch police or medical assistance when needed. A calm demeanor with a sense of urgency is the best fir for these positions.

Customers Care: Our Customer Care positions entail customer service, technical support, account creation, quality assurance, and customer retention. If you are a service minded individual who enjoys helping others then this is the job for you.

CPI Security Reviews

  • "Awesome company! Great benefits, culture, and compensation"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Charlotte, NC
    Current Employee - Sales Representative in Charlotte, NC
    Positive Outlook
    Approves of CEO

    I have been working at CPI Security full-time (More than 8 years)


    Company invests so much in their employees. Great training and the benefits are amazing!


    Can be long hours if you don't manage your time well.

    Advice to Management


See All 90 Reviews

CPI Security Photos

CPI Security photo of: CPI Security
CPI Security photo of: Corporate Facility
CPI Security photo of: CPI Security
CPI Security photo of: Corporate Facility
CPI Security photo of: Corporate Facility
CPI Security photo of: Gym - Corporate Facility
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CPI Security Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Technician Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied through an employee referral. I interviewed at CPI Security (Charlotte, NC) in July 2019.


    The interview was a easy and normal process. I sat down with hiring manager and I was asked normal questions. The main point is to go in there and be confident in yourself and dress professional.

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CPI Security Awards & Accolades

  • SDM Dealer of the Year, SDM Magazine, 2019
  • The Marvel Award, Security Sales & Integration, 2019
  • Best Places to Work in SC, S.C. Chamber of Commerce, SC BIZ, Best Companies Group, 2019
  • Best of Home Advisor, Home Advisor, 2019
  • 2013 Central Station of the Year, Central Station Alarm Association’s (CSAA), 2013
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Work at CPI Security? Share Your Experiences

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