Mission: CPI Security Core Values:
We are honored to announce that our CEO, Ken Gill, has been awarded the 2018 Most Admired CEO. Visit the Charlotte Business Journal to see photos and learn more about Mr. Gill's impact at CPI and within the Charlotte community. Thank you for all that you do, Mr. Gill!
We've been known to get a bit silly at CPI AND we're ready to take home the title of Charlotte Best Places to Work 2017! #BPTWCLT #cpisecurity
For more than 25 years, CPI Security has been a leader in customized security and home automation solutions. CPI's best in class customer service and state of the art technology bring you fast, personal response when you need it. We are one of the only providers to design, install, monitor and service our own security systems. The inTouch platform keeps you connected to your home no matter where you are bringing you real-time knowledge with remote interactive services like system alerts, video monitoring, temperature and door control.
Our commitment to high standards is also evident in the professionals we have on staff. CPI has a dedicated Quality Assurance team, round the clock monitoring and 24 hour customer care. Additionally, all of the installation and service technicians are full-time CPI Security employees, professionally trained and IQ Certified (Installation Quality).
CPI realizes that its success depends on employees who are excited about coming to work every day. We offer our employees a positive and rewarding work environment with competitive pay and benefits, paid training, and educational assistance. Our employees are driven, independent, passionate, and team-oriented. Everyone at CPI comes into work knowing they will make an impact, whether that means with their team or customers. There’s a reason why we were voted one of the top places to work in the Carolinas!
At CPI Security, the commitment to our customers goes beyond providing innovative solutions to make their lives safer, easier, and more convenient. We care about the communities we serve and invest our time and contributions in your local police, fire and emergency medical departments as well as many community and charitable partners.
CPI SECURITY IDENTIFY YOURSELF!
Field Sales: Sell our security solutions to residential, business, or new construction customers! These individuals will schedule sales presentations using a combination of company-provided leads and self-generated leads. A highly competitive mindset and personable attitude is a must for success in these roles.
Operations: Technicians service and install security systems for our residential, business, and new construction customers. In addition, they confer with customers and suggest additional products and service to improve their system. An eye for detail and technical aptitude are key for these positions.
Inside Sales: Inside Sales professionals are responsible for fielding incoming calls about our products and services. A friendly personality, while still being able to push for the sale and close the deal, is a winner for this group.
Corporate: There are a range of positions and opportunities in our Corporate Office including Human Resources, Accounting, Administrative, Information Technology, and Marketing. We have full-time positions as well as internship opportunities for our corporate positions.
Central Station: Central station operators monitor home and businesses for triggered alarms and dispatch police or medical assistance when needed. A calm demeanor with a sense of urgency is the best fir for these positions.
Customers Care: Our Customer Care positions entail customer service, technical support, account creation, quality assurance, and customer retention. If you are a service minded individual who enjoys helping others then this is the job for you.
I worked at CPI Security Systems full-time
Close family type atmosphere
CEO is very friendly, always goes around talking to employees
CEO always asks if there is something he can do to make work better
Company events are always well planned
Can't think of anything right now.
I applied through an employee referral. The process took 6 weeks. I interviewed at CPI Security Systems (Charlotte, NC) in November 2015.
I waited in the lobby for a measurable amount of time on each interview visit. I find time management the #1 sign of professionalism and CPI failed in this regard. This implies that there is no importance placed on me as a professional. There is a palpable feeling of pretentiousness with most members of management. None of the people I interviewed with were prepared or had read through my resume. They all asked basic questions that were not thought out in advance or crafted to see my ability to deduct logic. CPI would benefit from fine tuning their hiring process and running that channel of their business similar to a larger corporation. CPI should also make sure the people (management) conducting interviews do not talk bad about their fellow co-workers or CEO. First impressions go beyond an elaborate building, elegant lobby and delightful greater.