Check it out! CSAA Insurance was just listed as one of The Muse's top 10 companies hiring this fall. Peek inside our awesome culture on The Muse at #6" http://glassdoor.com/slink.htm?key=vQMw2 Find our profile at: http://glassdoor.com/slink.htm?key=vQMwg
CSAA Insurance Group Volunteer Rockstar Roger Hancock was interviewed by The Volunteer Management Report. He posted the highlights in his latest blog post. Check it out. http://glassdoor.com/slink.htm?key=vQQod
Whether you are a new college graduate, an insurance professional or a business leader, at CSAA Insurance Group, you will be part of a community that works. Here, your work will positively impact more than 17 million AAA members, our local communities and one another. If you are committed to service excellence and growing your career, learn more about the opportunities we can offer you in claims, customer service, product management, actuarial science, information technology and more.
While our LEED Gold headquarters is located in Walnut Creek, California, our community also works in Arizona, Colorado, Nevada, New Jersey and Oklahoma. And to every one of our nearly 4,000 employees, we foster an inclusive workplace dedicated to service, growth, community and work/life integration.
Personalized service is at the heart of what we do. And for more than 100 years, we have been deeply committed to providing caring and helpful service to AAA members. We aspire to be the number one insurer in AAA member households across the markets we serve, and are motivated by the growth of our business, the pursuit of excellence, and the innovation within our company and industry.
Everyone at CSAA Insurance Group is different, and we join together in service to others when it comes to giving back to our communities. We are committed to the people in our lives, the communities we serve and the individual impact we make every day. Getting involved takes commitment—and we are encouraged and offered frequent opportunities to do so.
Tending to a public garden of water-conserving
plants in Walnut Creek, Calif.
Building homes with Habitat for Humanity.
Taking care of business means taking care of each other. And at CSAA Insurance Group, we take pride in our values-based culture. Our employees value integrity and inclusion that is evident throughout our everyday interactions. We respect the diverse range of perspectives, backgrounds and cultures of our teams, and join together when it comes to helping our members, community or one another. Among our many community achievements, we have:
We value our employees’ experiences inside and outside of work, as well as their health, emotional and financial wellbeing To help promote enriched lives and satisfying careers, we offer numerous benefits including:
We find that by being committed to our employees results in their commitment to provide AAA members with exemplary service. This two-way commitment allows us to achieve more—together.
"It's so exciting to see how our work makes a direct impact on the industry."
-Barbara, Disaster Recovery Specialist III
"I love that CSAA Insurance Group helps employees pursue both personal and professional passions."
-Jose, Business Consultant
"We are a very diverse group, and every person's opinion is welcome."
-Caitlin, Senior Casualty Specialist
I have been working at CSAA Insurance Group full-time (More than 10 years)
There are no reasons or excuses not to proactively contribute to a culture of performance at our company. We are encouraged to apply ourselves for personal and professional growth - with a clear focus on values and favorable impact on the experiences of our customers/members. Adaptability, flexibility, and balance is cultivated and supported for us to be the company our customers/members continually need now and into the future. We say it, and we create the space and focus to do and be just that.
In ever-changing/evolving expectations of customers/members in a technology-filled and enhanced world, our focus on ensuring a dynamic culture feels and seems just right.
Advice to Management
Balancing the need for speed and agility, we need to continue recognizing the value/power of employees and ensure sensible/effective/sustainable approaches are in place for them to thrive, and thereby our company to thrive in service of our customers/members and employees.
I applied online. The process took 3 weeks. I interviewed at CSAA Insurance Group in June 2014.
preliminary over the phone & or computer based testing. Face to face or phone for second interview. 3 weeks of in class learning, 3 weeks of live action on the floor training.
An offer letter. Entry level poss. minimal negotiations.