CSAA Insurance Group, a AAA Insurer Overview

  • careers.csaa-insurance.aaa.com
  • Walnut Creek, CA
  • 1001 to 5000 Employees
  • 1914
  • Company - Private
  • Insurance Carriers
  • Unknown / Non-Applicable

CSAA Insurance Group, a AAA Insurer, offers automobile, homeowners and other personal lines of insurance to AAA members through AAA clubs in 23 states and the District of Columbia. Founded in 1914, the company has been rated “A” or better by A.M. Best for 90 years, and is one of ...
Mission: Our Enduring Purpose
We are committed to excellence in everything we do to help members prevent, prepare for and recover from life’s uncertainties. We continuously challenge ourselves to find innovative and better ways to serve members and communities with care and compassion.

Company Updates

November 8, 2021
KEY NOT FOUND: company-updates.categories.culture
The results are in! CSAA Insurance Group was named a Winner of Comparably's Best Company Work-Life Balance awards.
Shared image - These 25 large companies have the best work-life balance
These 25 large companies have the best work-life balance
www.businessinsider.com
June 18, 2021
KEY NOT FOUND: company-updates.categories.diversity-and-inclusion
Happy #Pride2021! #CSAAInsuranceGroup was recently highlighted by Comparably for supporting #LGBTQ employees. Our mission is to foster a culture where all employees feel comfortable bringing their authentic selves to work. Inclusion makes us better!
Shared image - 15 Companies Dedicated to Supporting Their LGBTQ Employees
15 Companies Dedicated to Supporting Their LGBTQ Employees
www.comparably.com

CSAA Insurance Group, a AAA Insurer Reviews

3.7
67%
Recommend to a Friend
76%
Approve of CEO
Thomas M. Troy
Thomas M. Troy
131 Ratings
5.0
Current Employee, more than 8 years
Recommends
Positive Outlook
Approves of CEO

Pros

I've been with the company for 8 years now and really enjoy what I do. To some extent the company is trying to reinvent itself, which is exciting to watch and be a part of. One of the things they've

Cons

Work load is high. Even when we get fully staffed up, I wonder if we will ever be able to feel like things are just comfortably busy again. People are being asked to push themselves harder than ever,

Advice to Management

If you want to reinvent and really grow the company, it's going to take more people. And those people will need enough bandwidth to learn new skills, research best practices, and take on special
See All 1,173 Reviews

Diversity & Inclusion at CSAA Insurance Group, a AAA Insurer

4.1
(136 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from CSAA Insurance Group, a AAA Insurer Reviews and are not edited or altered.

How is diversity at CSAA Insurance Group, a AAA Insurer?

...Decent Pay, There are some great coworkers in the office, Very inclusive environment that values diversity....Read More

Read 18 more responses

CSAA Insurance Group, a AAA Insurer Photos

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CSAA Insurance Group, a AAA Insurer Interviews

Experience
Positive62%
Negative18%
Neutral20%
Getting an Interview
Applied online61%
Employee Referral11%
Campus Recruiting11%
Difficulty
2.8
Average
HardAverageEasy

  1. Auto Claims Adjuster Interview

    Anonymous Employee in North Las Vegas, NV
    Accepted Offer
    Positive Experience
    Average Interview
    Application

    I applied online. I interviewed at CSAA Insurance Group, a AAA Insurer (North Las Vegas, NV) in Dec 2021

    Interview

    Phone interview went well lasted about 20 mins she asked about 5 questions explained about the company and what’s expected of you one you complete that the next step is the video interview with 2 managers
    Interview

    Tell me about a time you had to deal with a difficult customer ?

    Answer Question

See All 172 interviews

CSAA Insurance Group, a AAA Insurer Awards & Accolades

  • Best Places to Work for LGBTQ Equality 2021The Human Rights Campaign Foundation, Corporate Equality Index2021
  • Best CEO's For Diversity 2021Comparably2021
  • Best Diversity and Inclusion InitiativeThe California HR Excellence Awards2020
  • “Civic 50” Most Community-Minded U.S. CompaniesPoints of Light2020
  • Communitas Award - Excellence in Community ServiceAssociation of Marketing and Communication Professionals2020

Pledges & Certifications

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • Pledge to Thrive

    Taking steps to prioritize employee well-being

Popular Careers with CSAA Insurance Group, a AAA Insurer Job Seekers

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CSAA Insurance Group, a AAA Insurer FAQ

(49 Questions)

All answers shown come directly from CSAA Insurance Group, a AAA Insurer Reviews and are not edited or altered.

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What is paid time off like at CSAA Insurance Group, a AAA Insurer?

...Great benefits, lots of PTO, lots of diversity programs...

December 29, 2020

Read more

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Work at CSAA Insurance Group, a AAA Insurer? Share Your Experiences

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