Working at CSC | Glassdoor

CSC Overview

Wilmington, DE
1001 to 5000 employees
1899
Company - Private
Consulting
Unknown / Non-Applicable
CSC® is the world's leading provider of business, legal, tax, and digital brand services to companies around the globe. From keeping businesses in compliance and streamlining operations, to protecting and promoting brands online, we use our expertise and ... Read more

Mission: Between 2010 and 2015, CSC doubled in value, thanks to the extraordinary efforts of our more than 2,500 employees worldwide. We are now focused on One CSC 2020 as we strive to create one team achieving success together, one experience by delivering excellence every time under ... Read more

Company Updates

  • We’re pleased to announce that CSC has been named a Top Workplace for the 13th consecutive year. In addition to being the business behind business, we strive to make CSC a place our employees love to come to work each day, and this award speaks directly to how we accomplish that goal. The annual awards are a based entirely on employee survey feedback, which is conducted by Energage, LLC, a leading provider of technology-based employee engagement tools, and published in Wilmington, Delaware’s The News Journal. Congratulations to everyone involved in this prestigious recognition and for making us better together! http://glassdoor.com/slink.htm?key=vMlne

  • CSC's Springfield office has been awarded a Top Workplaces honor by The St. Louis Post-Dispatch for 2019. The annual survey is based on the results of employee feedback and is conducted by Energage, LLC, a leading research firm that specializes in organizational health and workplace improvement.

    "To be a Top Workplace, organizations must meet our strict standards for organizational health. And who better to ask about work life than the people who live the culture every day - the employees," says Doug Claffey, CEO of Energage.

    Congratulations to our Springfield team! Thank you for all that you do to make CSC a Top Workplace.
     http://glassdoor.com/slink.htm?key=vMecq

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CSC – Why Work For Us?


Why do people choose to work at CSC?

Why do people choose to work at CSC?  

People choose CSC because we give our employees the autonomy to innovate and problem solve, to grow and share their expertise, and be a part of a group that genuinely cares for each other and their customers.

How do people grow their career with CSC? 

Continued investment in yourself

Employees are encouraged to continue investing in themselves in an effort to further their career. Tuition reimbursement is available to all employees to pursue professional growth in their area of expertise. Additionally, there is plenty of opportunity to grow your career within CSC. In the past 10 years alone, we’ve doubled in size, made strategic acquisitions, and expanded our footprint to 15 countries. Self-directed tools and programs are in place to assist you in ongoing career development.

 

“CSC has provided me with an  environment  to constantly learn and develop in my career. Within a year  of starting  at CSC, I had leaders who believed in me, supported me,  and helped me  quickly advance to a new role within the company. My time  here at CSC  (over 4 years) has been filled with exciting challenges  and constant  knowledge growth - things that are extremely important to  me in any  position.” – Nicole, Customer Service Specialist

"My  favorite  thing about CSC is the abundance of opportunities; I have had  the good  fortune to both experience and work with others in different  roles  across our diverse company. This abundance has resulted in  invaluable  development and growth in my career - and I can’t say I have  ever been  bored! – Rikki, Project Manager

“I truly love  working at CSC. In  the 7+ years that I have been part of the CSC  family, I have seen this  company grow exponentially while retaining the  core values and work  culture that I witnessed at the beginning of my  career. I know that I am  part of an enduring company wherein I can grow  my career and be able to  adequately support my family. Employees at  CSC are more than just  colleagues. They become your friends, they  become family. When you feel  good about coming to work on a Monday  morning, you know that you are in  the right job, doing the right thing.  I am proud to be a part of the CSC  family.” – Pri, Technology Manager


Work-life balance

We support and recognize each other’s successes and enjoy the flexibility to manage what really matters in our lives, both professionally and personally. Work-life balance is important to us, but you don’t have to take our word for it— read the reviews on this site! We are consistently rated favorably in this category, year-over-year.   


Health and wellness

At CSC, we are mindful of the health and well-being of our employees. We know that people who work well together can accomplish amazing things. Comprehensive medical, dental, and vision benefits are offered along with life insurance, retirement savings, performance-based bonuses, paid time off, and paid holidays. Benefits and perks vary by location. We are happy to address any questions during the interview process.

    

CSC Headquarters in Wilmington, DE
Should you choose to work at CSC?

 Should you choose to work at CSC? 

  • Are you passionate about delivering exceptional service to your customers—both internal and external?
  • Do you want to be a part of a growing, global team that values teamwork and collaboration? 
  • Do you like to solve problems and stick with them until you achieve a solution?
  • Are you comfortable being empowered to make smart, quick decisions?
  • Are you direct, open, and honest?

If you answered yes to all of these questions, check out the opportunities and job openings at  cscglobal.com/careers. 

Teams at CSC - HR Technology and Services

CSC is built on teams. Every day we work together to make our employees, customers, and communities better off tomorrow than they are today. Our diverse backgrounds and experiences allow us to come together within and across groups to deliver great results—every time. To be successful here, you need to collaborate well with others and have a high standard for delivering customer service and results.

We work as a team.

We always find a way.

We are never complacent.


Learn more about the different teams at CSC by visiting the Teams page on our careers site

A Goal is a Dream with a Deadline

We believe in living our values. By being direct, open, and honest with each other and holding ourselves accountable to operate within this set of values, we have built the culture that exists at CSC today. We hire people who will inspire us and continue to create an environment where our people, partners, customers, and communities will be better off tomorrow than they are today

To find out if you know how to live CSC's values, visit the Teams page on our careers site and view the interactive video to experience a day in the life of a CSC employee.

Here are our core values and examples of how we live those values every day: 

SERVICE: We are relentless in our determination to deliver exceptional service - it's our middle name!

"Our staff answers the phone like they are talking to an old friend."

TEAMWORK: By working together, we consistently produce results that are superior to individual effort alone. CSC is built on teams. 

“It’s  great to work with leaders and coworkers that I have so much to learn  from. Everyone’s opinions are heard and considered - the kind of  collaboration that makes CSC a great place to work!” – Andrew, IT Manager 

TENACITY: We stick with it until the job gets done. We find a way. 

"When  looking for an employer, I look for companies that are innovative, that  are driven and that provide growth and development for their employees.  CSC is this and so much more! In my time so far with the company I have  come to see the passion and enthusiasm to deliver the best possible  service from all employees at all levels. It is a company that  recognizes and rewards hard work. I would not hesitate to recommend CSC  to anyone!” – Benise, Trainer 

AGILITY: We are empowered to make smart quick decisions and then act. We adapt and innovate. We are never complacent. 

“I  have never been bored in any of my roles and I have been around a long  time and have seen many changes over the decades. I think we have a  great leadership team that works well together and some pretty  extraordinary employees." - Lori, Customer Service Leader 

GENUINE: We are direct, open and honest. We exhibit the highest level of integrity. We build trust. 

“I  like working at CSC because we are a family. Someone is always there to  help you out. Always genuine and we work as a team.” -  Courtney, Customer Service  Specialist 

Teamwork value in action
CSC Headquarters - Wilmington, DE

In 2017, CSC completed building a new global headquarters in Wilmington, Delaware, and is working to create a global standard for our 46 (and counting!) offices around the world. The new headquarters incorporates state-of-the-art design and sustainability features, including a green roof, sit/stand workstations, collaborative workspaces, and technology upgrades such as wireless access throughout the campus, including at our outside work areas.

By creating a global standard, we aim to support current and future technology initiatives through open design, adjustable workstations, digital interface points that enhance teamwork and collaboration, and alternative work environments.

Our offices foster the vibrant, positive, and team-based work environment CSC promotes. It’s an exciting time for us in terms of growth and expansion.

CSC Reviews

  • Featured Review

    Helpful (2)

    "Great Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Wilmington, DE
    Former Employee - Customer Service Representative in Wilmington, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CSC full-time (More than a year)

    Pros

    The work you do is interesting and mostly deals woth Registered Agent services and business filings. You learn a lot in this role and get to interact with a lot of different people from all over the country, and sometimes even outside of the country. It is fast-paced and you must be very organized and able to multitask, as you will be required to work in multiple programs simultaneously. The people here are wonderful and everyone is willing to help out if you have a question. Good culture and work-like balance as well.

    Cons

    Some management are not very flexible. If you want any time off, you have to find someone to cover your desk before it will be considered. Training takes 6+ months.

    Advice to Management

    Create a process that helps individuals to find coverage quickly for urgent family matters.

See All 346 Reviews

CSC Photos

CSC photo of: Our new global, state-of-the-art headquarters opening in 2017
CSC photo of: Springfield's Top Workplace win!
CSC photo of: Wiesbaden Global Standard
CSC photo of: Sales Hiring Event
CSC photo of: Year-Up Recognition
CSC photo of: Technical.ly Event
See All PhotosSee All

CSC Interviews

Experience

Experience
55%
23%
22%

Getting an Interview

Getting an Interview
64%
12%
10%
6
4
2
2

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Customer Service Partner Interview

    Anonymous Employee in Sacramento, CA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at CSC (Sacramento, CA) in August 2019.

    Interview

    The interview process was very extensive. I had a total of 4 interviews. Over the course of roughly 3 and a half weeks. The initial interview was a phone interview with the recruitment officer directly from the company. I then had an in person interview with the manager I’d be reporting to, followed by a 20 minute shadowing of an employee who was in the role that I’d be working in. After that I was called a few days later and asked to schedule a final round phone interview in which I’d be talking separately to two different division leaders for 30 minutes each. After that I had to wait about another week for them to finish interviewing all other candidates that had made it to the 3rd round. In the end I was offered the position after about 4 weeks of waiting and interviewing combined. It was little nerve wrecking. I’ve never had to wait that long or be interviewed that many times by any other company I’d worked for in the past. But it was well worth it.

    Interview Questions

    • They asked many situational and behavioral questions. One was “If your former supervisor was on the phone with us, what would they say your top 3 strengths are and your one weakness?   Answer Question
See All 86 Interviews

CSC Awards & Accolades

  • Top Workplace in Hong Kong, Energage, 2018
  • Best Places to Work in Illinois, Best Companies Group, 2019
  • Best Companies to Work for in Texas, Best Companies Group, 2019
  • Top Workplace in Springfield, IL, The St. Louis Post-Dispatch, 2019
  • Top Workplace in Delaware, The News Journal, 2019
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Work at CSC? Share Your Experiences

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