Working at CSG | Glassdoor

CSG Overview

Denver, CO
1001 to 5000 employees
1994
Company - Public (CSGS)
Enterprise Software & Network Solutions
$500 million to $1 billion (USD) per year
At CSG, we have one vision: flexible, seamless, limitless communications, information and content services for everyone. We simplify the complexity of business transformation in the digital age for the most respected communications, media and entertainment service providers ... Read more

Mission: We help the world’s communications, information and content companies thrive in the most dynamic, challenging and complex conditions imaginable.

Company Updates

  • Congrats to our very own Adrianne Steiss for being featured as a female leader in tech!

    http://glassdoor.com/slink.htm?key=vQIOm

    8 women in tech share advice for driving meaningful change with your work

    In an ongoing quest to achieve gender parity in the leadership teams, boardrooms and C-suites of tech companies, it's easy to lose sight of the powerful and impactful work women are doing day in, day out. It's not just the future that's female; it's the present - and there are many Colorado tech companies that can attest to this fact.

  • Chicago we are hiring!

    http://glassdoor.com/slink.htm?key=vQ1aI

    Step up: 6 Chicago tech companies where you can make a difference

    Fortune favors the bold, so why settle for anything less than a dream job? These six Chicago companies are building great things, and looking for ambitious new team members to help them do it. If that sounds like you, it's time to update that resume.

See AllSee All

CSG Video

Provided by employer [?]

Loading...

CSG – Why Work For Us?


At CSG International you have the potential to impact millions of people around the globe with customers that are some of the largest companies in the world in the entertainment, sports, cable & satellite and telecommunications space. CSG was recently ranked by Forbes, Glassdoor, Software Mag, etc as one of the best software companies to work for in 2018! Come be a part of our team!

In today’s interconnected world communications and digital services providers need to offer innovative products and services and deliver a seamless customer experience, all while running efficient business operations and dealing with increasing price pressure, evolving delivery models and new competition at every turn. 

CSG is committed to helping businesses compete and win by providing market-leading solutions and support. We’re a trusted partner to the top global entertainment, sports, cable & satellite, and communications service providers, and we deliver unfailing commitment in the face of ever-changing market dynamics. Our award-winning solutions are built on proven public and private cloud platforms, with out-of-the-box and managed service models that adapt to fit your business and enable the transformative change required to create personalized experiences that drive loyalty and retention.

A few of our clients:

MEDIA & ENTERTAINMENT
ESPN
Redbox
Marvel
Paramount Pictures
Cineplex
Comcast
iFlix
TalkTalk
Middle East Broadcasting Corporation

BROADBAND, CABLE & SATELLITE
Comcast
Charter Communications
DISH
Cox Communications
Eastlink
Mediacom
Buckeye Broadband
Cablevision Argentina

WIRELESS
AT&T
T-Mobile
Verizon
Virgin
Vodafone
Bharti
Freedom Mobile

WIRELINE
AT&T
Orange
Reliance Communications

MVNO
Freedom Mobile
Virgin

FINANCIAL SERVICES
Citigroup
JP Morgan / Chase
Wells Fargo
Discover Financial Services

ENTERPRISE
Comcast
Verizon
Telstra


We put decades of technology and business experience to work developing end-to-end solutions that help you compete and innovate with systems that are flexible and scalable, and can be delivered with unparalleled speed-to-market and cost-efficiency.

INTERNET TV
Where media converges, customer needs increase—and service provider demands intensify in kind. Live and on-demand online content consumption is the new paradigm, and having the infrastructure necessary to facilitate its ever-growing presence will make the difference between success and obsolescence.

DIGITAL MONETIZATION
The digital economy is here, and it’s here to stay. Participation is no longer an option. Today, you have to position your digital services with a spectrum of monetization opportunities, while having the flexibility and elasticity to keep up with a market that rapidly continues to grow and redefine itself. CSG can help by offering connected consumer services, digital BSS, and digital marketplace platforms.

BSS & REVENUE MANAGEMENT
Our industry-leading business support systems and billing platforms form a foundation of excellence for our customers’ monetization needs. To some, this would be enough. To us, it’s just one of many cornerstones in a connected suite of future-facing solutions. In this area we specialize in Customer Care & Billing, Mediation, Wholesale, and Payments.


CUSTOMER EXPERIENCE
An exceptional customer experience starts with the ability to connect with subscribers anytime, anywhere, on any channel. CSG provides flexible, personalized customer communications management solutions and an integrated approach to help deliver a unique customer experience across digital and traditional channels. We help many of our clients with interactive messaging, managed print services, field service management and ecare services.
MANAGED SERVICES
Our customers trust us to help them solve their biggest business challenges. We can take on your back-office operations, improving operational quality and effectiveness, and allowing you to reallocate resources to other strategic priorities.

Inventive. Authentic. Customer Obsessed. Good People. Those are the words that describe our talented employees. 
Think you fit the bill? Then join our team!


CSG and its employees are good people, in-fact it’s one of our core values. As such, we strive to make a positive impact on the world around us. Whether building new homes for those in need with Habitat 4 Humanity, donating blood and goods to the Red Cross or matching our employees’ contributions to their favorite charities, CSG and its workers care about making our communities a great place to live. Because our employees are the best we strive to offer competative and progressive benefits. A couple are:

Dress code?
We want our employees to be comfortable and dress in whatever will allow them to perform at their best.

Own our Growth
At CSG, employees have opportunity to become shareholders of CSG. Share in the growth and success of the company both as an employee and owner.

Health & Wellness
Choose a plan that is right for you with offerings of High Deductible Health Plans as well as your more traditional PPO.

Financialy Secure
Let us help you meet your financial goals. CSG savings plan includes 4% match, immediate vesting and a Roth IRA to help you fund your retirement dreams.

Take a Break
CSG offers a spectrum of generous time off plans and leave options in support of the ever-evolving life-landsape. Ranging from 16 weeks of paid parental leave with supplemental adoption assistance to unlimited vacation days (USA), CSG is committed to providing progressive aveues for taking a timeout to focus on family, friends, travel or simply to rejuvenate.

Globalize Your Work Experience
With 20+ offices around the world plus remote opportunities, you will have the potential to interact with and learn from different people and different cultures all across the globe.

CSG is driven by a singular vision: Flexible, seamless, limitless communications, information and content services for everyone.

We help our customers thrive in the most dynamic, challenging and complex market conditions imaginable, and we’re passionate about helping you:

  • Optimize your business, addressing your critical need to reduce operating costs, so you can redeploy operating capital to support business growth and transformation.
  • Enable new revenue streams through the monetization of multiple services, across multiple locations and channels, and bringing new services to market quickly.
  • Protect and maintain existing revenue streams by improving service delivery that drives higher customer satisfaction and increases retention.
  • Leverage data and insights to better know your customers, better understand your customers and deliver exceptional experiences.

We do this with an unwavering commitment to your success. We’re in this together, and together, you win.

CSG Reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
CSG CEO and President Bret Griess
Bret Griess
105 Ratings
  • Featured Review

    Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Omaha, NE
    Current Employee - Director in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CSG full-time (More than 10 years)

    Pros

    Challenging work with growth opportunities for those willing to put in the time and effort. Flexible schedule and good benefits. Excellent culture - CSG relies on a set of core values that support the success of the business and ensure employees have a great environment in which to work. CSG has a strong leadership team that employees can really believe in.

    Cons

    Like any technology/services company that's been in business as long as CSG, there are pockets where you can get caught up supporting an outdated legacy product. The good news is, if you're ambitious and willing to learn, CSG is very supportive of employees who want to try something new and apply for openings on other teams.

    Advice to Management

    Keep a finger on the pulse of your people on the floor. Strive to ensure your leaders truly reflect our core values. Keep up the great work !

See All 356 Reviews

CSG Photos

CSG photo of: CSG Denver
CSG photo of: CSG Denver
CSG photo of: CSG Denver
CSG photo of: CSG Denver
CSG photo of: Meeting room
CSG photo of: Volunteer Opportunities
See All PhotosSee All

CSG Interviews

Experience

Experience
67%
8%
25%

Getting an Interview

Getting an Interview
54%
18%
9%
8
6
3
2

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Software Engineer Interview

    Anonymous Employee in Omaha, NE
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 5 days. I interviewed at CSG (Omaha, NE).

    Interview

    One phone interview followed by one in-office interview.
    The phone interview was basically a more-detailed resume review with the hiring manager. Occasionally an additional pre-screening call may be used, as well, sometimes with 2-3 "basic" technical questions.
    The in-person interview tends to be a three-part visit to the department director, then the lead architect, and then the hiring manager, each with 1 or 2 subordinates for additional questioning. The questions start high-level but become more technical at each stop. The hiring manager usually has a lead and senior developer in the interview who ask several technical questions, including a couple "trick" or extremely advanced questions with the intent of evaluating the quality of an "I don't know" response.

    Interview Questions

    • A complex SQL query that the applicant is asked whether it is valid or not.   1 Answer
See All 69 Interviews

CSG Awards & Accolades

  • CABLEFAX 100 AWARD, CABLEFAX, 2017
  • TM FORUM EXCELLENCE AWARDS FINALIST, TM FORUM, 2017
  • INNOVATION IN MULTISCREEN WINNERS, Cablefax, 2017
  • 2017 PIPELINE INNOVATION AWARD RUNNER UP, PIPELINE, 2017
  • 2016 TMC CABLE SPOTLIGHT PRODUCT OF THE YEAR AWARD, TMC, 2016
See More

Work at CSG? Share Your Experiences

CSG
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or