CSG International Career Overview | Glassdoor

CSG International Overview

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Englewood, CO
1001 to 5000 employees
1994
Company - Public (CSGS)
Information Technology
$500 million to $1 billion (USD) per year
Unknown
CSRs love CSG. CSG Systems International makes life a little easier for customer service representatives (CSRs) with its customer care and billing software and services. Designed for clients handling a high volume of transactions, the company offers outsourced transaction ... Read more

CSG International Reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Bret Griess
25 Ratings
  • "Great company depending on area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Omaha, NE
    Former Employee - Manager in Omaha, NE
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CSG International full-time (More than 10 years)

    Pros

    -Progressive benefits
    -Solid senior leadership
    -Casual environment with work hard/play hard mentality

    Cons

    -Certain areas of the business use numbers as a smoke screen rather than driving better business decisions
    -Middle management decisions are quite often questionable and short sighted

    Advice to Management

    -Proven leaders in middle management should be valued more and kept.
    -Better decisions need to be made about which leaders should remain or go. Too many poor managers according to peer and direct reports are kept due to cronysim.

See All 235 Reviews

CSG International Photos

CSG International photo of: 2017 CSG Hackathon Winners
CSG International photo of: 2017 CSG Hackathon 2nd Place Winner
CSG International photo of: 2017 CSG Hackathon 3rd Place Winner
CSG International photo of: Annual Day - 2012
CSG International photo of: CSG Bangalore
CSG International photo of: Annual Day
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CSG International Interviews

Experience

Experience
78%
5%
15%

Getting an Interview

Getting an Interview
51%
21%
7%
7
7
1
1

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Product Owner Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 5 weeks. I interviewed at CSG International (Chicago, IL) in April 2017.

    Interview

    Round 1: Contacted by HR over LinkedIn and then scheduled a quick discussion in the same week. The HR screening was straight forward with questions around past experience, future goals, motivation to explore new opportunities etc.
    Round 2: 2nd week - Discussion with the hiring manager. This was a 30mins call on the similar lines.
    Round 3: 3rd week - Case study
    Round 4: 5th week - Interview loop - 2-hour onsite interview with 4 team members individually. Each team member had a time slot of 30mins.
    Recruitment and interviewing team were very professional.

    Interview Questions

    • How would you address conflicting priorities coming from different business functions such as operations, finance, IT, support etc?   1 Answer
See All 54 Interviews

CSG International Awards & Accolades

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