CTDI Careers | Glassdoor

CTDI Overview

West Chester, PA
10000+ employees
Company - Private
$1 to $2 billion (USD) per year

Mission: "CTDI will achieve second-to-none quality status in serving the Communications Industry by making a commitment to continual improvement throughout the company."

Company Updates

  • Thank you to our teams in Courcelles, Belgium and Venray, Holland for hosting CTDI's Chairman & CEO, Jerry Parsons, during his recent business trip to Europe! Jerry enjoyed visiting with everyone and seeing all the great work you do!

  • Meet Production Supervisor, Michael Ingram from our Wichita, KS branch. Michael, pictured here with Branch Manager Mike Barton, recently celebrated 5 Years at CTDI! Congratulations and thank you Michael!

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CTDI Video

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CTDI – Why Work For Us?


Founded in 1975, CTDI is a full-service, global engineering, repair and logistics company providing best-cost solutions to the communications industry. CTDI's one-stop service commitment to customers has fueled the growth from a core business of network and CPE equipment repair to include:

  • STB / CPE Division:Screen & Clean, OEM certified Repair and high-volume Logistics of STBs, Gateways, Modems, EMTAs, Remote Controls utilizing innovative, Multi-unit testers with Robotic functionality.
  • Mobile & Consumer Electronics (MCE):Test, Repair and Refurbishment of Smart Phones, Tablets and Laptops utilizing innovative, Multi-unit testers with Robotic functionality.
  • Network Services (NS): Fully integrated Test, Repair & Logistics of Telecom Network Infrastructure Equipment.
  • Network Deployment Solutions (NDS):Installation, Integration and configuration of Telecom Network Infrastructure Equipment
  • Products: Strategic planning, sourcing and manufacturing of CPE Accessory Equipment such as power supplies, cables, etc.
  • Supply:Test, Refurbishment and global Remarketing of customer owned Network and CPE assets.
  • Automotive:Integrated Reman & Logistics for Advanced Automotive Electronics.

CTDI's customers include the major wireline and wireless telecom carriers, cable service providers, and major OEMs from around the world. CTDI maintains its corporate headquarters in West Chester, PA, and supports an expanding customer base with more than 14,000 employees in over 90 facilities worldwide.

 Corporate Culture

CTDI was founded in 1975 by Jerry Parsons, his father, Don, and brother, Richard, in the family's garage in West Chester, PA. Since its beginning, CTDI has been a privately held, family owned business operated by the Parsons family. Following the example of their father, Jerry and Leo Parsons have developed, and continue to cultivate, a family values philosophy at CTDI.

Additionally, Jerry and Leo promote strong ethical business practices and encourage our employees to treat our customers and suppliers with dignity, respect and with fair business methods. Under the ownership of the Parsons Family, CTDI has also developed a very strong presence in the community and plays an active role with the United Way, YMCA, Shine Cancer Foundation, Archdiocese of Philadelphia, and hosts many community events such as the West Chester Children's Christmas party for under-privileged families. Over the course of 40 years, CTDI has earned a solid reputation in the communications service industry as a world-class company who displays a genuine employee focused approach to business as well as being a reliable and valued friend to many community organizations.

CTDI offers an attractive and comprehensive employee benefits package including the following offerings for our employees:

Health Coverage: Coverage includes medical, dental, vision, and prescription. Presently, CTDI pays approximately 80% of the monthly premium cost; the employee pays the remaining 20%. Employees may elect single coverage for themselves or family coverage to include their spouse and eligible dependents.

Voluntary Cancer/Critical Illness Coverage: Coverage to help you and your family cope with and recover from the financial stress of surviving a cancer/critical illness is available on a voluntary basis. The premium is fully paid by the employee at a reduced group rate.

Voluntary Accident Insurance:  Coverage that can help cover the unexpected costs related to accident expenses is available on a voluntary basis. The premium is fully paid by the employee at a reduced group rate.

Retirement Plan

  • 401(k)Profit Sharing: The company typically contributes a percentage of each eligible employee’s annual compensation (excluding bonuses) into the profit sharing plan.  This amount is deposited into the employee's 401(k) retirement account.
    • Employee Contribution:  Employees may contribute to the plan from their paycheck on a pre-tax basis, subject to certain IRS limitations.  CTDI will automatically withhold 5% of an employee's weekly pay for retirement, unless the employee makes an alternative salary deferral election.
    • Employer Match:  CTDI currently matches 10% of an employee's contribution up to the first 5% of his/her contribution to the plan.

Life and Accidental Death & Dismemberment Insurance: CTDI provides life insurance for each eligible, full-time employee at the rate of one times the employee’s annual base salary, payable to his/her designated beneficiary.

Voluntary Supplemental Life Insurance/ Voluntary Additional Death & Dismemberment Insurance:  Supplemental life insurance is available to employees on a voluntary basis.  Employees can purchase term life insurance for themselves, their spouse, and their children at group discount rates.

Short-Term Disability Insurance: If an employee is unable to work due to medical reasons, he/she will receive 60% of his/her regular base pay for up to 26 weeks.  Salaried employees receive continued base salary for two weeks plus one week for each year of completed service, with the remainder of 26 weeks at 60%.

Voluntary Long-Term Disability Insurance: Long –Term Disability coverage is available to employees on a voluntary basis.  The LTD premium is fully paid by the employee at a reduced group rate.

Tuition Reimbursement:  This benefit provides up to 100% of the cost of tuition, textbooks, registration, and lab fees.  Annual limits are $7,500 for undergraduate and $12,000 for graduate courses.  Reimbursement is based on the final grade earned.

Dependent Care Financial Assistance Plan: This plan enables an employee to pay for out-of-pocket, work-related dependent day care cost with pre-tax dollars.  Employees can contribute up to $5,000 annually; CTDI will also contribute 10% of the amount the employee elects to set aside.

Monthly Incentive Plan (MIP): A unique compensation bonus plan that provides cash rewards to employees when company profitability criteria are met.

Paid Vacation and Paid Sick/Personal Days

Paid Holidays(eight per calendar year)

Direct Deposit of weekly pay (available for up to three bank accounts)

We are where you want to be -- leading the way in the exciting and rapidly growing field of telecommunications.  With a commitment to quality services and quality careers, Communications Test Design, Inc. can be your most valuable connection.

As a family-owned company with a tight-knit workforce, we offer a results-driven environment where your input is valued and encouraged, and your responsibilities are exciting and challenging.  Since founding the company in 1975, the owners of our company have always boasted about employees as our greatest asset.  The strong belief in our workforce has a direct correlation to our continuous growth and success throughout our history. 

Let’s connect! 

We invite you to search our career opportunities and apply online today to come explore our dynamic culture.  Experience the CTDI difference and put the power of our successful 40-year history behind your career! 

It is the policy and practice of CTDI to offer equal employment opportunities to all qualified persons regardless of race, color, sex, age, religion, marital status, national origin, veteran status, or disability to the extent provided by law.

CTDI Reviews

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Jerry Parsons
111 Ratings
  • "First experience of work in USA"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Nashville, TN
    Former Employee - Technician in Nashville, TN
    Positive Outlook


    Friendly environment,supportive colleagues and managers


    Without long term plan

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CTDI Photos

CTDI photo of: CTDI Employees
CTDI photo of: CTDI
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CTDI Interviews



Getting an Interview

Getting an Interview





    Tech Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview


    I applied through a staffing agency. I interviewed at CTDI in September 2017.


    Asked if I could solder, even though I have an engineering degree. More interested in the background check that my qualifications. Company isn't known for good people skills

    Interview Questions

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CTDI Awards & Accolades

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