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CTDI Overview

West Chester, PA
10000+ employees
Company - Private
Telecommunications Services
$1 to $2 billion (USD) per year
CTDI provides Integrated, One-Stop Service Solutions to the global telecommunications industry. Our solutions leverage 40 years of industry-leading engineering and repair capabilities, high-volume inventory management and logistics expertise supported by customized web-based IT ... Read more

Mission: CTDI will achieve second-to-none quality status in serving the Communications Industry by making a commitment to continual improvement throughout the company.

Company Updates

  • Congratulations to Baton Rouge, LA employee April Watts on her recent 5 Year Service Anniversary with CTDI! April works in our STB Division. Thank you, April, for your dedication to CTDI!

    L to R: Sal Cuevas (Branch Manager), April Watts and Rick Green (Director - Cox Programs)

  • Join us in congratulating Lakeside, TX employee Scott Brooks. Scott recently celebrated 25 Years of Service with CTDI and has been inducted into the Diamond Club! Congratulations, Scott!

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CTDI Video

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CTDI – Why Work For Us?


Founded in 1975, CTDI is a full-service, global engineering, repair and logistics company providing best-cost solutions to the communications industry. CTDI's one-stop service commitment to customers has fueled the growth from a core business of network and CPE equipment repair to include:

  • STB / CPE Division:Screen & Clean, OEM certified Repair and high-volume Logistics of STBs, Gateways, Modems, EMTAs, Remote Controls utilizing innovative, Multi-unit testers with Robotic functionality.
  • Mobile & Consumer Electronics (MCE):Test, Repair and Refurbishment of Smart Phones, Tablets and Laptops utilizing innovative, Multi-unit testers with Robotic functionality.
  • Network Services (NS): Fully integrated Test, Repair & Logistics of Telecom Network Infrastructure Equipment.
  • Network Deployment Solutions (NDS):Installation, Integration and configuration of Telecom Network Infrastructure Equipment
  • Products: Strategic planning, sourcing and manufacturing of CPE Accessory Equipment such as power supplies, cables, etc.
  • Supply:Test, Refurbishment and global Remarketing of customer owned Network and CPE assets.
  • Automotive:Integrated Reman & Logistics for Advanced Automotive Electronics.

CTDI's customers include the major wireline and wireless telecom carriers, cable service providers, and major OEMs from around the world. CTDI maintains its corporate headquarters in West Chester, PA, and supports an expanding customer base with more than 14,000 employees in over 90 facilities worldwide.

 Corporate Culture

CTDI was founded in 1975 by Jerry Parsons, his father, Don, and brother, Richard, in the family's garage in West Chester, PA. Since its beginning, CTDI has been a privately held, family owned business operated by the Parsons family. Following the example of their father, Jerry and Leo Parsons have developed, and continue to cultivate, a family values philosophy at CTDI.

Additionally, Jerry and Leo promote strong ethical business practices and encourage our employees to treat our customers and suppliers with dignity, respect and with fair business methods. Under the ownership of the Parsons Family, CTDI has also developed a very strong presence in the community and plays an active role with the United Way, YMCA, Shine Cancer Foundation, Archdiocese of Philadelphia, and hosts many community events such as the West Chester Children's Christmas party for under-privileged families. Over the course of 40 years, CTDI has earned a solid reputation in the communications service industry as a world-class company who displays a genuine employee focused approach to business as well as being a reliable and valued friend to many community organizations.

CTDI offers an attractive and comprehensive employee benefits package including the following offerings for our employees:

Health Coverage: Coverage includes medical, dental, vision, and prescription. Presently, CTDI pays approximately 80% of the monthly premium cost; the employee pays the remaining 20%. Employees may elect single coverage for themselves or family coverage to include their spouse and eligible dependents.

Voluntary Cancer/Critical Illness Coverage: Coverage to help you and your family cope with and recover from the financial stress of surviving a cancer/critical illness is available on a voluntary basis. The premium is fully paid by the employee at a reduced group rate.

Voluntary Accident Insurance:  Coverage that can help cover the unexpected costs related to accident expenses is available on a voluntary basis. The premium is fully paid by the employee at a reduced group rate.

Retirement Plan

  • 401(k)Profit Sharing: The company typically contributes a percentage of each eligible employee’s annual compensation (excluding bonuses) into the profit sharing plan.  This amount is deposited into the employee's 401(k) retirement account.
    • Employee Contribution:  Employees may contribute to the plan from their paycheck on a pre-tax basis, subject to certain IRS limitations.  CTDI will automatically withhold 5% of an employee's weekly pay for retirement, unless the employee makes an alternative salary deferral election.
    • Employer Match:  CTDI currently matches 10% of an employee's contribution up to the first 5% of his/her contribution to the plan.

Life and Accidental Death & Dismemberment Insurance: CTDI provides life insurance for each eligible, full-time employee at the rate of one times the employee’s annual base salary, payable to his/her designated beneficiary.

Voluntary Supplemental Life Insurance/ Voluntary Additional Death & Dismemberment Insurance:  Supplemental life insurance is available to employees on a voluntary basis.  Employees can purchase term life insurance for themselves, their spouse, and their children at group discount rates.

Short-Term Disability Insurance: If an employee is unable to work due to medical reasons, he/she will receive 60% of his/her regular base pay for up to 26 weeks.  Salaried employees receive continued base salary for two weeks plus one week for each year of completed service, with the remainder of 26 weeks at 60%.

Voluntary Long-Term Disability Insurance: Long –Term Disability coverage is available to employees on a voluntary basis.  The LTD premium is fully paid by the employee at a reduced group rate.

Tuition Reimbursement:  This benefit provides up to 100% of the cost of tuition, textbooks, registration, and lab fees.  Annual limits are $7,500 for undergraduate and $12,000 for graduate courses.  Reimbursement is based on the final grade earned.

Dependent Care Financial Assistance Plan: This plan enables an employee to pay for out-of-pocket, work-related dependent day care cost with pre-tax dollars.  Employees can contribute up to $5,000 annually; CTDI will also contribute 10% of the amount the employee elects to set aside.

Monthly Incentive Plan (MIP): A unique compensation bonus plan that provides cash rewards to employees when company profitability criteria are met.

Paid Vacation and Paid Sick/Personal Days

Paid Holidays(eight per calendar year)

Direct Deposit of weekly pay (available for up to three bank accounts)

We are where you want to be -- leading the way in the exciting and rapidly growing field of telecommunications.  With a commitment to quality services and quality careers, Communications Test Design, Inc. can be your most valuable connection.

As a family-owned company with a tight-knit workforce, we offer a results-driven environment where your input is valued and encouraged, and your responsibilities are exciting and challenging.  Since founding the company in 1975, the owners of our company have always boasted about employees as our greatest asset.  The strong belief in our workforce has a direct correlation to our continuous growth and success throughout our history. 

Let’s connect! 

We invite you to search our career opportunities and apply online today to come explore our dynamic culture.  Experience the CTDI difference and put the power of our successful 40-year history behind your career! 

It is the policy and practice of CTDI to offer equal employment opportunities to all qualified persons regardless of race, color, sex, age, religion, marital status, national origin, veteran status, or disability to the extent provided by law.

CTDI Reviews

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Jerry Parsons
175 Ratings
  • Featured Review

    Helpful (8)

    "A first-rate company"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in West Chester, PA
    Former Employee - Program Manager in West Chester, PA
    Positive Outlook
    Approves of CEO

    I worked at CTDI full-time (More than 3 years)


    I worked full-time for CTDI at the West Chester HQ from 2012 to 2015 as a program manager for several of the company's business lines. The work was interesting and challenging and there was rarely a dull moment in a very benign atmosphere. Salary and benefits were excellent: 401k, health insurance, monthly individual incentive program, first-rate cafeteria, to name a few. CTDI’s founder saw the company not only as a business venture, but also as a way for employees to support themselves and their families. And the second and third generation of family owners have maintained and fostered that attitude with programs and activities like CTDI Cares (support for families with medical needs), casino night, company picnic, the annual car show, United Way, even rewards for summer walking accomplishments. Employee recognition is routine – CTDI’s LinkedIn account is filled with photos of individuals being congratulated for their employment anniversaries. The company is an interesting mix of office, warehouse and repair facilities, which allows CTDI to offer a wide variety of job opportunities. Anyone looking for employment at CTDI should be prepared to work hard and to be rewarded for it.


    Not a one worth mentioning.

    Advice to Management

    Never lose sight of Mr. P's vision. Be careful not to grow your business too aggressively.

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CTDI Photos

CTDI photo of: CTDI Employees
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CTDI photo of: BBQ in Georgia
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CTDI photo of: RL1 Launch
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CTDI Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Technician B Interview

    Anonymous Employee in Flower Mound, TX
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 1+ week. I interviewed at CTDI (Flower Mound, TX) in January 2018.


    I first had a phone interview through Modi's Engineering for the position. They passed me on to an Adecco representative for another in person interview. After the interview I was sent to meet the repair section head, and manager. After a 15 minute interview I was put on a bench to demonstrate my soldering capabilities.

    Interview Questions

    • How many years of experience do you have doing level 3 component repairs?   Answer Question
    • Do you have previous experience working in a leadership role?   1 Answer
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CTDI Awards & Accolades

  • Samsung Excellence Award, Samsung, 2017
  • Workplace Campaign Team of the Year, United Way of Chester County, 2015
  • Supplier Award, AT&T, 2018
  • Supplier Diversity Excellence Award, AT&T, 2016
  • Community Impact, Southeast PA, Governor's ImPAct Award, 2015
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