Working at CVS Health | Glassdoor

CVS Health Overview

Woonsocket, RI
10000+ employees
1963
Company - Public (CVS)
Health Care
$10+ billion (USD) per year
Millions of times a day, close to home and across the country, we’re helping people on their path to better health. This is our company’s purpose, and it’s the inspiration behind everything we do. We’re reinventing pharmacy to have a more ... Read more

Mission: Our Purpose: Helping people on their path to better health.

Company Updates

  • CVS Pharmacy Is First National Retail Pharmacy to Remove Artificial Trans Fats from All Exclusive Store Brand Food Products

  • Follow the CVS Health recruiting team on Twitter to learn more about how you can join ‪#‎TeamCVS‬ at http://glassdoor.com/slink.htm?key=vISMk ‪#‎myCVScareer‬

    CVS Health Careers (@CVSCareers) | Twitter

    The latest Tweets from CVS Health Careers (@CVSCareers). You are the future of health care. Follow us to connect with a #recruiter about #job opportunities at @CVSHealth. #MyCVScareer (new account 6/16). United States

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CVS Health – Why Work For Us?


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CVS Health is a pharmacy innovation company that is reinventing pharmacy for better health. We are continuously developing new ways to improve access for patients, promote better health outcomes and control payor costs in a way that no pharmacy retailer or PBM could do separately.

How can CVS Health help you reach your career & life goals?

We understand that having the right skills is critical to your success and ours.  Our philosophy is simple: you supply the initiative, we'll supply the tools and resources to help you realize your aspirations.  At CVS Health you are empowered to develop professionally and personally, to continually evolve and reinvent yourself, and to forge a career path that meets your vision.

CVS Health also wants to make sure you reach your life goals.  When you join CVS Health, you join a company that cares about your financial and physical health. We provide a comprehensive, market-competitive compensation and benefits package that suits a variety of personal needs and goals.  We encourage and support our colleagues whose commitment to exemplifying our values and impacting lives extends beyond the workplace. Whether your heart is in volunteering in your community, devoting time to your favorite diversity-focused program, or coaching your child's sports team, you'll have our support.

Once you're part of the CVS Health family, there's no limit to what you'll do, where you'll explore and how far you'll go.

Will you find fulfillment with a job at CVS Health?

Our company vision says it all, at CVS Health we continually strive to improve the health and wellness of our customers.  We recognize and reward greatness and want you to feel fulfilled knowing that your work is making a difference in the lives of millions.  Join us today. Together we can continue making innovative and high-quality health and pharmacy services safe, affordable and accessible—for all.

Why should you choose to work for CVS Health over one of our competitors?

With the merging of our Retail Pharmacy and Pharmacy Benefits Management businesses we have built an all encompassing business model.  Today we're the market leader in multiple categories and able to provide patients with solutions that no pharmacy retailer or pharmacy benefits manager on its own could offer.  For this reason, we are in a “category of one,” uniquely positioned to help people on their path to better health.

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Our Businesses

At CVS Health, we unify the strengths of three best-in-class areas of practice--retail pharmacy, pharmacy benefit management and medical clinic--in an integrated pharmacy care model that delivers innovation with a purpose. Leveraging our unique assets, we provide patients with a seamless health care experience. We never stop challenging ourselves to find better ways to meet the needs of our patients. Where will you find your fit?

CVS Pharmacy

CVS Pharmacy, the retail division of CVS Health, is America's leading retail pharmacy with more than 9,600 CVS Pharmacy stores and Longs Drug stores. Our more than 24,000 CVS pharmacists dispense prescriptions and provide services such as flu vaccinations as well as face-to-face patient counseling with respect to adherence to drug therapies, closing gaps in care, and more cost effective therapies. Our integrated pharmacy services model enables us to enhance access to care while helping to lower overall health care costs and improve health outcomes. CVS Pharmacy is reinventing pharmacy to help people on their path to better health by providing the most accessible and personalized expertise, both in its stores and online at CVS.com.

CVS Caremark

Partnering with patients' medical insurance carriers to ensure claims aren't rejected. Checking in on patients while they manage a complex disease. Analyzing prescriptions to ensure multiple drugs are administered most effectively. When you bring your insights and expertise to Pharmacy Benefit Management, you'll be a part of a team that enhances access, lowers costs and improves health outcomes for over 70 million patients.

CVS MinuteClinic

CVS MinuteClinic, the retail medical clinic division of CVS Health, is the leading retail medical clinic provider in the United States launching the first retail medical clinics in 2000 and now has more than 1,100 locations in 29 states and the District of Columbia. By creating a health care delivery model that responds to patient demand, CVS MinuteClinic makes access to high-quality medical treatment easier for more Americans. Providing care through 27 million patient visits, with a 95% customer satisfaction rating, CVS MinuteClinic is the only retail health care provider to receive three consecutive accreditations from The Joint Commission, the national evaluation and certifying agency for nearly 15,000 health care organizations and programs in the United States.

CVS MinuteClinic locations are staffed by nurse practitioners and physician assistants who utilize nationally recognized protocols to provide treatment for common family illnesses, skin conditions and injuries, administer vaccinations, conduct physicals and wellness screenings, and offer monitoring for chronic conditions seven days a week without an appointment, including evenings and holidays.

CVS Specialty

CVS Specialty, the specialty pharmacy division of CVS Health, includes our specialty management services, Accordant, Novologix, Coram and specialty pharmacy services for patients who require treatment for rare or complex conditions. CVS Specialty offers drug therapy management and dispensing services, as well as customized support and counseling to help ensure appropriate and safe medication use and achieve positive health outcomes. Services also include ongoing disease education and therapy counseling, benefits verification, coordination of care with multiple health care providers, comprehensive patient education and adherence management.

 

Our Culture

At CVS Health, we understand that our culture has a direct impact on our performance. That's why we work hard every day to shape a culture that is aligned with our strategy of reinventing pharmacy. Our values define who we are and what we stand for, and they allow us to maintain the culture of a close-knit, community-minded company. We recognize and appreciate hard work, and individual contributions are valued and rewarded regardless of level.

We Are: A Pharmacy Innovation Company

As the largest pharmacy health care provider in the United States, we understand the importance of your passion and dedication. That's why we're proud to offer you career opportunities that span the entire spectrum of pharmacy. We recognize and reward greatness and want you to feel fulfilled knowing that your work is making a difference in the lives of millions. Join us today. Together we can continue making innovative and high-quality health and pharmacy services safe, affordable and accessible—for all.

Total Rewards

When you join CVS Health, you join a company that cares about your financial and physical health. We provide a comprehensive, market-competitive compensation and benefits package that suits a variety of personal needs and goals. These benefits include, but are not limited to:

  • Competitive pay-for-performance
  • Medical and dental insurance, including:
  • Prescription plan                 
  • Vision coverage
  • Free health screenings and immunizations at MinuteClinic
  • Health and wellness programs
  • 401(k) retirement plan
  • Employee Stock Purchase Program
  • Disability coverage short- and long-term
  • Business travel and life insurance
  • Vacation/paid time off
  • Adoption coverage/assistance
  • Merchandise discounts from CVS/pharmacy
  • Education reimbursement
  • Employee Assistance Program
  • Flexible Spending Accounts health and dependent care

Additionally, our campuses are tobacco-free, promoting healthy lifestyles for our colleagues and those who visit our facilities.

Diversity

CVS Health’s diversity story is a rich one. It’s one in which our diverse workforce shows a relentless commitment every day to helping an equally diverse population of customers, patients and clients.

It’s just one of the reasons why CVS Health is a new kind of health care company. What we do as a company is unique. No other company is reinventing pharmacy quite like we are. We are simply not like the others.

And our employees are why.

Like CVS Health, they’re unique. They’ve got all kinds of opinions and lots of different ways of getting the job done. And we like it that way. In fact, we encourage it. Here people come as they are. Every day, to our retail stores and distribution facilities, to our corporate offices and our health clinics, they bring an endless expanse of talents and experiences, creating a pharmacy innovation company founded on the collective greatness our differences deliver.

We celebrate differences in age, gender, family status, race, ethnicity, religion, disability, sexual orientation, appearance, thought and mannerisms. But our commitment to diversity is never relegated to the fine print. We display it proudly, and believe a better, more innovative company is only possible when the power of our differences is unleashed and lived, day in and day out.

We may have one name, but there is no single face of CVS Health. Our more than 243,000 employees touch the lives of millions of Americans in many different ways. There is, however, a singular focus, something we all share: a commitment to make health care better for everyone.

CVS Health Reviews

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CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
3,497 Ratings
  • Featured Review

    Helpful (77)

    "customer care"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Customer Service Specialist in San Antonio, TX
    Current Employee - Pharmacy Customer Service Specialist in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CVS Health (More than 8 years)

    Pros

    awesome benefits, family-work balance, great incentives when you do a good job and OT available throughout the year. Ability to work from home after 6 months in the office. Managers and Supervisors are willing to assist and go above and beyond to help you out.

    Cons

    I don't really have any cons to list.

    Advice to Management

    keep up the good work, you are very engaged with your employees and it shows.

See All 10,193 Reviews

CVS Health Interviews

Experience

Experience
59%
23%
16%

Getting an Interview

Getting an Interview
67%
11%
8%
5
2
2
1

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Manager Interview

    Anonymous Employee in Knoxville, TN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at CVS Health (Knoxville, TN).

    Interview

    HR and Current Leadership team took the time to review information and understand my current role and how I would fit in their organization. I have a complete review with the Site Director and the Vice President of Operations that was located in Chicago

    Interview Questions

    • Explain a time when you had to influence other by what you said or did to help them see the bigger picture.   Answer Question
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CVS Health Awards & Accolades

  • 50 Most Innovative Companies, Fast Company, 2016
  • World’s Most Admired Companies, Fortune, 2016
  • Top 10 for Veterans Listing, DiversityInc, 2016
  • Best Places to Work for LGBT Equality, Human Rights Campaign’s (HRC) Corporate Equality Index, 2015
  • Readers' Choice - A Top 50 Employer, CAREERS & the disABLED Magazine, 2015
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