There has definitely been a shift in the company culture. There is more of an emphasis on hiring the right people, training them properly from the very beginning, and using positive reinforcement to get the best out of the sales staff. Plus, this is a great way to get your foot in the door in the world of sales - especially in terms of training.
So far, so good. Sales is never easy though - so you have to work hard. But there are people selling here.
Advice to Management
Keep doing what you're doing to make changes for the better.
I applied online. The process took a week. I interviewed at CW Publishing (New York, NY) in October 2013.
As I was walking in, they were firing sales people. The office appeared to me to be dirty and barren. The interview was held in the room facing the front door where the recruiter/hr rep could watch the firing and watch for the revolving interview candidates arrival. The interviewer appears to set 20 minutes per interview as he watched his clock during the interview. He speaks as if he's said the same thing over and over. It was hard for me to believe what the interviewer was saying. I asked him a lot of valid questions which did not get an answer. Example, I was told they had a "X" circulation but he could not prove it to me when I asked to see more information. He said a few other things which made me question the company as a whole. When he asked if I were interested in the company, I told him I needed to meet people and could I stay for an hour to observe. He said no. So, I found a way to talk to people. (as all good sales reps would know how to do.) I learned things about this company that I can't even print here. My impression: the job might be a detriment to my personal life as in credit score - they seem to go through sales reps which could jeopardize my credit when applying for a loan. The job might hurt my resume and work history making me look bad. I felt like if I were to make a sale, they'd try to find a way not to pay me. Just a gut feeling. My gut told me to run.
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