Working at CWS Apartment Homes | Glassdoor

CWS Apartment Homes Overview

Austin, TX
501 to 1000 employees
1969
Company - Private
Real Estate
Unknown / Non-Applicable
At CWS we take pride in hiring the best associates to provide world-class customer service to our residents. We are seeking career-minded professionals who are motivated by new challenges, who share our commitment to customer service and who want more than just a job. With ... Read more

Company Updates

  • CWS is hosting a CAREER FAIR in Dallas, TX 11.8.17, If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today at http://glassdoor.com/slink.htm?key=vQHhI, select the career portal, then review all open positions. You may also forward qualified resumes' of interest to sgill@cwsapartments.com.

    CWS Apartment Homes | Career Opportunities

    Looking for a career at CWS Apartment Homes? Visit this page to find out more information.

  • Interested in working for a company that doesn't just promote "a level playing field" but truly enhances the lives of our team members? Don't just take our word for it...

    CWS is proud to announce we made the Top 100 list of Best Places for Women to work in the United States! The competition was stiff with companies like Camden, BH Management, and Prometheus, also making the list. Check out the accomplishment here!
    http://glassdoor.com/slink.htm?key=vQyx0

    CWS Recognized on the Fortune List as a Top 100 Best Workplaces for Women to Work

    Sept. 27, 2017 /PRNewswire/ -- It takes the hard work of the company's 850 team members to deliver outstanding service to our residents. CWS Apartment Homes was recently ranked 88 th on the list of 100 Best Workplaces for Women to Work in the United States.

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CWS Apartment Homes – Why Work For Us?



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CWS is a real estate management company specializing in the acquisition, development and repositioning of apartment communities. CWS owns and operates approximately 85 properties containing more than 20,000 apartment homes in seven states: Texas, Georgia, North Carolina, Colorado, Arizona, Washington, and California.

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At CWS we take pride in hiring top talent to provide world-class customer service to our residents. We are seeking career-minded professionals who are motivated by new challenges, who share our commitment to customer service and who want more than just a job. With markets from the East coast to the West coast, we have what you need to develop a successful career. We have specialized training classes and development opportunities that will promote your professional growth. We are not just developing, building, and managing apartment communities we are building a foundation for your career. If you are in interested in an exciting and rewarding career, please check out our current openings.

Our History

In 1969, Jim Clayton and Bill Williams raised capital from family and friends to purchase a small apartment community in Huntington Beach, California. Jim and Bill personally invested in the property and managed it themselves. In the early 1970's Jim and Bill saw an investment opportunity in undervalued mobile home parks in Texas, offering potential for growth in equity, with less risk than apartments. Sharing their vision, Steve Sherwood teamed with Bill and Jim in 1977 to create the firm of Clayton, Williams, and Sherwood. Over the next several years, the three partners embarked on an ambitious investment campaign. They acquired additional mobile home parks in Texas and other Sun Belt states. By 1986, Clayton, Williams, and Sherwood had become the largest owner and operator of mobile home parks in the United States.

In 1990, as the equity in the mobile home parks in Florida and California matured, CWS repositioned equity from these parks into apartment communities in Austin, Texas. When opportunity shifted to new construction as the region flourished, CWS developed luxury apartment communities. In late 1998, CWS formed a private REIT with Security Capital Group, and transferred their manufactured housing portfolio to form CWS Communities. The remaining entities now operate under the parent company of CWS Capital Partners, LLC.

Our Values

Our Company Purpose is "Enhancing Lives the CWS Way." Our business enhances very important aspects of people's lives by taking care of where our residents live, our investors' money, and the work lives of our fellow CWS employees. CWS promotes a values-based culture that starts from top management and flows down to every employee. These values determine the direction in which we move and drive the way we do business. The "CWS Way" refers to our long-held Company Values, which are defined below:

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Our Culture

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At CWS, it is all about our people. From our residents to our employees, we believe that people are our most important investment. We pride ourselves on the ability to provide a great atmosphere for our employees, where they are free to have fun, communicate openly, and achieve their professional and personal goals.

CWS has placed in multiple Top Workplaces surveys, including Top Workplace- Top Workplace- Atlanta Journal-Constitution 2016Best Workplace for Millennials-Fortune Magazine 2015Best Workplace for Women- Fortune Magazine 2015,  Top Workplace- Austin American Statesman 2015, Top Workplace-Houston Chronicle 2015, and Top Workplace-Dallas Morning News 2014!

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Our different employee-driven programs, our culture, and our employees make working for CWS something special.


B.R.I.D.G.E.

At the heart of CWS is our volunteer program, B.R.I.D.G.E. The program was designed to provide employees with the opportunity to give back to their local communities through volunteerism and community involvement. B.R.I.D.G.E stands for:

Breaking down barriers

Respect for others

Investing our resources

Dedication to the community

Giving ourselves

Everyone makes a difference

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B.R.I.D.G.E. is employee-directed, affording each employee the opportunity to find their own passion in their community. Whether it is working at your local foodbank or volunteering at your local animal shelter, CWS is here to support you, your cause, and your efforts within the community. CWS donates $20 for each hour of volunteer service you complete, up to 12 hours per year. In 2014, CWS raised $65,745 in philanthropic donations, all 100% employee directed.

"Our 'BRIDGE' volunteer program makes me so proud of who we are. We are not a non-profit organization so to be able to put that part of our business aside and give back to the community is amazing. And most of the time the volunteer events can be done with my family. I am raising my kids to see that you can do both at the same time - make money and follow your giving heart."

Give back to your community with CWS and Enhance Lives-The CWS Way.


Sustainably Healthy- Wellness Program

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Living healthy is more than just eating right here at CWS. Our Sustainably Healthy wellness program is designed to support and encourage a long-term healthy lifestyle by providing resources and education around 7 dimensions of wellness: Occupational, Intellectual, Social, Physical, Environmental, Spiritual, and Emotional.

Give your physical wellness some TLC by participating in our monthly exercise hours challenges or boost your intellectual wellness by reading our quarterly wellness newsletters!

We support our employees’ healthy lifestyle by offering fitness bucks of $100 for full time employees. Fitness bucks are to be used for the participation in a wellness related activity which includes race or competition fees, weight management programs, gym memberships, exercise classes, walking/running shoes, and exercise equipment.

Great Rewards


"CWS Capital Partners is an amazing company that enriches its employees with a great amount of benefits including employee training, educational reimbursement, wellness program, charitable volunteer recognition, 401(k) matching and management recognition of accomplishments."

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At CWS, we know the value of smart investing. And, one of our best investments is our people. In addition to our competitive compensation, we offer the following benefits to eligible employees:

  • Medical and Prescription Drug Plan
  • Dental Plan
  • Vision Plan
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare and Dependent Care)
  • Short-Term Disability
  • Supplemental Life Insurance
  • Company paid Life Insurance and Accidental Death and Dismemberment (AD&D)
  • Company paid Long-Term Disability
  • Employee Assistance Program (EAP)
  • 401(k) Retirement Plan
  • Employee Apartment Discount
  • Employee Referral Program
  • Employee Tuition Reimbursement Program
  • Company paid vacation and sick time
  • Company paid holidays
  • Wellness Program

Employee Education

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Employee education at CWS is a key differentiator. From mastering a new role to preparing for the next professional challenge, our in-house training programs equip employees with the tools they need to architect a career. This emphasis on learning and development contributes to the distinct culture that CWS employees enjoy. Here’s a sampling from our course catalog:

New Hire Orientation - Held monthly at our Austin Corporate office, this intensive course serves as an introduction to CWS and familiarizes attendees with the knowledge to perform successfully. This learning experience culminates in a property visit that allows each participant to demonstrate leasing and sales skills covered during the week.

Advanced Sales Workshop – This interactive workshop allows associates to cement the skills introduced in NHO and learn more about key marketing concepts, sales techniques, prospect management, and customer service.

Essential Management Training – Those new to a site-level director role receive specialized training to help them learn and utilize principles, approaches and tools that concentrate on asset and team management. New managers learn about effective performance management techniques, risk management, fundamental HR topics, and budget & financial management.

In-Training Programs - CWS has developed a variety of custom programs to support an associate’s chosen career path. Whether one aspires to become a Leasing Director, Maintenance Director, or Community Director, CWS In-Training programs put career advancement goals within reach.

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CWS Apartment Homes Reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
CWS Apartment Homes President Gary Carmell
Gary Carmell
72 Ratings
  • Featured Review

    "10 Years & Counting!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Director in Dallas, TX
    Current Employee - Community Director in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CWS Apartment Homes full-time (More than 10 years)

    Pros

    **Great benefits and pay! Sure, you can find places that pay a little more if you really want to, but CWS has competitive pay and are always comparing to other companies to make sure they are providing the best pay possible for all positions.

    **LOTS of training! The training and education at CWS is ongoing and actually worth it! CWS does not weigh you down with cookie cutter classes from a 3rd party source. They have an education department that rolls out new policies when needed and do a great job of making sure each team member is on board! Not too many surprises, which is nice.

    **CWS has a high focus on culture! We have monthly sales meetings with Marketing where we get together as an entire region. This includes Leasing, Asst. Managers, and Managers. We are able to get to know each other and depend on each other as resources and mentors within our own company!

    **High Level of Appreciation & Recognition! I am constantly praised and told how I am improving my community and CWS as a company. Even when there are areas that require more focus or something didn't work out as planned, CWS views these situations as learning opportunities not as disciplinary moments.

    **Lots of growth! I started out in the industry with CWS 10 years ago and have grown within this company. Others have left and, more times than not, come back! Or try to at least. The company, it's self, is growing as well!

    Cons

    Just like with any company, there are times where I wish the reins were a little looser. However, I do understand that consistency within the company is important for it's success. You do have to get approval from a Regional or higher up for any sort of rent edit, even if it is due to a technical error. They also have semi-annual audits that happen remotely, without notice. Of course, this helps everyone be consistent at all times since you never know when it's going to happen, but it can be frustrating if you had a crazy or unique day. Sometimes resident issues or other items become more important than completing a renewal packet in OneSite and if it happens to be that one day you're being audited, well you're out of luck! If we got a 24 hour notice, at least we could have a short period of time to make sure those small items were addressed.

    99% of upper management is great! But there are a few people who are very "reactionary." If an owner or partner has a question, it seems that instead of providing them with a simple answer we go out of our way to provide them with a solution they didn't ask for or a spreadsheet that provides them with extensive/additional information that wasn't asked for. Trust me, I get it! Owners & partners are special and to be respected on a whole different level, but if they ask us to jump, let's ask "how high?" and not create a spreadsheet to show how high, far, and long each person jumped. Our time is valuable!

    Advice to Management

    There is SO much more good than there is bad! No company is perfect. And from what I've heard from those that left, CWS is one of the best!! Even with the micro-managing from time to time, it's still a place I love coming to work each day and am proud to tell people about.

    I hope CWS is always looking for areas to better it's self, but at the end of the day know you are doing a lot of things right!

See All 122 Reviews

CWS Apartment Homes Photos

CWS Apartment Homes photo of: The Revenue Management Champions traveled to Austin this week to collaborate on advanced training to take back to the regions!
CWS Apartment Homes photo of: Parkway is welcoming recent new hires Amberlyn and Kinzie to the team with lunch at Interstate kitchen & bar.
CWS Apartment Homes photo of: B.R.I.D.G.E. National Day of Caring
CWS Apartment Homes photo of: Team CWS at PROJECT C.U.R.E
CWS Apartment Homes photo of: B.R.I.D.G.E. National Day of Caring
CWS Apartment Homes photo of: Volunteer Group of the Year
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CWS Apartment Homes Interviews

Experience

Experience
64%
7%
29%

Getting an Interview

Getting an Interview
32%
15%
15%
15
15
8

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Community Director Interview

    Anonymous Interview Candidate in Houston, TX
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at CWS Apartment Homes (Houston, TX) in December 2017.

    Interview

    I prepared for a thorough phone interview and was called on time. The interviewer immediately told me that they were driving which led me to believe this was going to be a quick 2 or 3 minutes. We discussed the property and what she was looking for, then I was able to briefly discuss my past experiences. I heard a lot of noises going on while I was talking and knew that my time was not being respected. After I spoke, I was told to come in for an interview the following week. I was sent an email and agreed to meet at the property. The interviewer initially did not keep our original interview time and rescheduled for an earlier time. When I arrived 10 minutes early, I was greeted warmly by the concierge and was told that the interviewer would be right with me. I had to wait close to 30 minutes until the concierge led me back to the office. How inconsiderate not to at least walk out to greet me. Then once I sat down and was asked the first question of “Can I see a copy of you’re resume?” and noticed how busy this person was texting away and the eyes reading the text messages, I then knew how much of a joke and a waste of time this was for me. All of the time and energy I have put into preparing for a thorough interview just like the next person, all just a huge waste. I do not mind speaking to HR about this particular individual as I see CWS is a reputable company with great reviews from current and past employees.

    Interview Questions

See All 14 Interviews

CWS Apartment Homes Awards & Accolades

  • 2018 Best Places to Work in Multifamily, Multifamily Leadership, 2018
  • 100 Best Small & Medium Workplaces, Fortune, 2018
  • Top Company Culture, Entrepreneur Magazine, 2018
  • 2019 Best Places to Work in Multifamily, Multifamily Leadership, 2019
  • 100 Best Workplaces for Diversity, Fortune, 2018
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Work at CWS Apartment Homes? Share Your Experiences

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