I worked at Caffè Nero part-time (More than a year)
The training process is amazing. From the start you go through an intense 2 day training where you get to know the espresso machines and watch an information video about the company. A coffee expert is with you for those 2 days showing you the basic steps for making any and all drinks (Nero-related). They give a good amount of hours, but are also very flexible with your schedule. There are a lot of opportunities for moving on within the company, especially because they're opening a lot of new stores.
Sometimes you have to wake up extremely early (if you're opening you have to be there at 6am). But overall, the pros outweigh the cons by far.
Advice to Management
Keep the training process as detailed and demanding as it is. Promote more employees instead of bringing in outside hires.
I applied in-person. I interviewed at Caffè Nero (London, England (UK)) in June 2017.
I applied in person and they called me four days later. The interview was really nice, the manager and her friend (who worked as barista for years) were asking me different questions about why I wanted to work there. They were really nice, and although I had no offer, it was clear that the manager was a good person and just wanted to recruit the best for the role.
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