Working at Caliber Home Loans | Glassdoor

Caliber Home Loans Overview

Coppell, TX
5001 to 10000 employees
Company - Private
Unknown / Non-Applicable
Mr. Cooper, Guaranteed Rate, Guild Mortgage
Caliber Home Loans, Inc. is a full-service national mortgage lender and agency direct seller/servicer. Caliber originates loans through various channels and transaction types, including a network of retail branches, wholesale and correspondent lending, and a consumer-direct ... Read more

Mission: We are dedicated to preserving the entrepreneurial spirit of a mortgage bank while ensuring the necessary operational controls to originate and service quality loans and create a company with longevity.

Caliber Home Loans Reviews

  • "Best Investor Reporting Team"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investor Reporting
    Current Employee - Investor Reporting
    Positive Outlook
    Approves of CEO

    I have been working at Caliber Home Loans full-time (More than 5 years)


    Caliber is going through a culture shift right now. The executive team is very engaged in trying to change the culture from the typical non bank culture to a more engaged, employee appreciation culture. The Investor Servicing department is clean, there are some incredibly smart people who you can learn from, who run their desks and processes. There is opportunity, if you want it, to learn from other departments and grow. Caliber does a very good job of looking towards the future and the Investor Servicing team handles many different functions, so the group size has been steady. James Campbell, the head of Servicing, has a background in Investor Reporting which helps significantly when it comes to resourcing, engagement and understanding.


    If you are looking for rah, rah culture, the group itself is not that. The Investor Servicing team is like a team of accounting analysts, they are very head down and focused on getting the work done and getting out. The benefit of this is that work gets done and people get to go home, there are not endless projects to work recon items over and over because people don't play around, they focus and go home, but if you like a ton of engagement with peers, this would be a con.

    Advice to Management

    Loving the changes towards the " One Team, One Mission" concept, it is nice to see that creating customers for life takes into account the work that servicing does as well in creating a positive customer relationship. Ann Thorn has brought in some great diversity initiatives and employee engagement that is thought provoking and focused on career development, widening the audience and participation would be helpful as it grows.

See All 451 Reviews

Caliber Home Loans Photos

Caliber Home Loans photo of: Working Courageously
Caliber Home Loans photo of: Superhero to spooky animals and haunted ghouls, Caliber Home Loans wishes everybody a safe and Happy Halloween! Check out these cool costumes from our awesome employees.
Caliber Home Loans photo of: Caliber's Learning team volunteered at the Veterans Resource Center in Dallas recently, sorting clothing to be distributed to homeless veterans.
Caliber Home Loans photo of: Our 4th Annual Thanksgiving Extravaganza for more than 500 onsite employees..It’s our way of giving back and saying “Thank you” to the professionals who run our firm.
Caliber Home Loans photo of: The Caliber Home Loans Bothell Branch recently raised funds to help the YWCA USA's Adopt a Family program to share the joy of the holidays, helping over 1400 low income and homeless families!
Caliber Home Loans photo of: Who has Caliber spirit? Our newest class of producers. Like this post to say "Welcome" to the team!
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Caliber Home Loans Interviews



Getting an Interview

Getting an Interview





    Analyst Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Neutral Experience
    Average Interview


    I applied online. I interviewed at Caliber Home Loans (Dallas, TX) in March 2017.


    Phone with recruiter and then with management and coworkers onsite. Process was normal and the usual. Nothing our of the ordinary. Average questions and difficulty. The process took a few weeks. upon offer little room for negotiations,

    Interview Questions

See All 49 Interviews

Caliber Home Loans Awards & Accolades

  • #4 Top Retail Volume, Scotsman Guide, 2017
  • Top Mortgage Company in America, Mortgage Executive Magazine, 2017
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