Working at California Casualty | Glassdoor

California Casualty Overview
San Mateo, CA
501 to 1000 employees
Company - Private
$100 to $500 million (USD) per year
California Casualty is more than a century-old, privately held, policyholder owned company offering customized auto and home insurance products for educators, law enforcement, nurses and firefighters – those who protect, strengthen and enhance the quality of life in ... Read more

Mission: Provide competitively priced personal insurance products and services tailored for selected affinity group markets from an insurer you can trust.

Company Updates

  • Considering joining California Casualty? Meet one of our employees and hear what he has to say about working at California Casualty.

    Featured Employee of the Month: Kyle C.

    California Casualty is proud to have team members that feel like family. Take a moment, learn about our team, and get a glimpse of California Casualty.

  • Thinking about a career in claims? Check this out:

    It Pays to Work in Claims - California Casualty

    What's more rewarding than helping someone after their life has been turned upside down? At their very lowest point, you can make them whole again, or as close to whole as possible. That's the life of working in insurance claims. Following one of the worst fires to hit California, California Casualty claims specialists were a ...

See All See All

California Casualty – Why Work For Us?

Our Company

We Protect American Heroes 

California Casualty is in the business of providing high-quality insurance coverage and service at a competitive price. Since its founding in 1914, California Casualty has been led by four generations of Brown family members. Their dedication to California Casualty's excellence is woven through the entire fabric of the organization.

California Casualty's mission is to provide protection and peace of mind for the people that serve our communities. We've had long-term relationships with many different groups in the fields of:

  • education
  • law enforcement
  • fire fighting
  • nurses

Special benefits are tailored to meet the unique needs of our customers. These include deductible waivers for cars damaged at school for educators, and premium waivers for the survivors of public safety officers who make the ultimate sacrifice in the line of duty.
California Casualty is proud to serve our community in many ways. Our employees dedicate significant time and effort in a variety of activities to raise money for programs such as:

  • heart disease
  • cancer research
  • food banks
  • school supplies
  • holiday gift programs
  • food for homeless pets

Come join The California Casualty family! 
Note: California Casualty consists of the California Casualty Group of insurance companies managed by California Casualty Management Company.


 Are you the missing piece?

We are a family-owned business since 1914 and one of the largest group property and casualty insurance companies in the nation. We offer a culture that's known for integrity, outstanding service… and a lot of fun!

Why Join the California Casualty Team?

Our workplace is casual and we take our responsibility to our customers' insurance needs, and our employees' growth and satisfaction, very seriously. The California Casualty Team needs talented and compassionate professionals to support our exceptional, gold-standard level of service to our customers.

We offer competitive salaries, comprehensive benefits, training, and development opportunities. As an employee, you will be supported and encouraged as you build your rewarding career. The biggest strength of our team is the energy and commitment of our employees and we recognize team and individual excellence.

Peace of mind…

The piece that we can provide for you.

undefinedWithout peace of mind, none of the other pieces fit quite right.

Members of our team can depend on us for a sense of comfort and security – thanks to our attractive compensation and benefits package.

We are committed to providing you with all that you need for a satisfying personal and professional life because we appreciate your commitment to our continued success.

The following are just a few of the ways we strive to reward your success:

  • Competitive salaries

  • Performance Sharing Plan

  • Ongoing education, training and development

  • Best-in-class virtual education and training portal

  • Medical/dental/vision insurance

  • Short/long-term disability

  • Flexible spending account

  • Health Saving Account

  • Paid vacation, holiday and sick pay

  • Employer-matched 401(k)

  • Service-based contribution retirement plan

  • Life/auto/home/renter's insurance

  • Referral bonus program

  • Flexible scheduling

  • Business casual environment

  • …and more

You can expect an energetic environment in which to participate, learn and grow. We want you to feel like part of the family, one that takes care of each other. What's more, you'll enjoy the deeper reward of helping those who serve us and our fellow Americans – all while you build a promising career.


Leader in sales careers
California Casualty is about more than just closing the deal. We believe in offering high quality insurance protection and service to individuals who day in and day out are protecting us – educators, fire fighters, law enforcement and nurses. End result: Our customers love California Casualty and it shows.

Whether you’re just getting started in sales – or you are ready to go to the next level – California Casualty is the best place to make your career a reality.

Top reasons to join our team
Be a part of a company that serves American Heroes
Thrive in a fast-paced, service oriented environment
Get rewarded for your efforts with competitive commission and/or bonus structures
Tap into a unique market opportunity
Grown your career based on performance and success

About you…
You’re motivated, driven and passionate about selling and doing whatever you can to make a difference in the lives of American Heroes

To learn more about our sales positions, please click on the link: Get to Know California Casualty Sales

Open sales positions include:
Inside sales: Inbound and Outbound Sales Representative – Colorado Springs, CO
Inside sales: Outbound Sales Representative – Leawood, KS



California Casualty is about more than just providing insurance. We believe in offering high quality protection and service to individuals who spend their days protecting us – educators, fire fighters, law enforcement and nurses. Our highly valued Claims team ensures that we are able to provide the best service to our customers when they are in a time of need.

End result:
Our customers love California Casualty and the value we provide them.
If you’re experienced in the Claims field – or you are ready to take your career to the next level – California Casualty is the best place to make your professional goals a reality.

Top reasons to join our Claims team:
• Be a part of a company that serves American Heroes
• Thrive in a fast paced, service oriented environment
• Competitive salary and benefits
• Enjoy open communication and the ability to share ideas and receive support from one another

About you:
You have an eye for detail, you’re independent, and have a desire to provide exceptional customer service. You have outstanding time management skills and are able to adapt to change easily. You are motivated by reaching individual and company goals, and have the ability to manage multiple priorities at the same time.







California Casualty Reviews

Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
California Casualty Chairman & Chief Executive Officer Carl (Beau) Brown
Carl (Beau) Brown
52 Ratings
  • "California Casualty (claims) is not your every day 9-5 job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Colorado Springs, CO
    Current Employee - Claims Adjuster in Colorado Springs, CO
    Positive Outlook
    Approves of CEO

    I have been working at California Casualty full-time (More than 10 years)


    Working at Cal Cas offers a variety of day to day claims handling. This allows personal growth and positive challenges that a mundane 9-5 position may not offer. I enjoy that after 14+ years with Cal Cas, I am still able to come to work and learn something new each day.
    Cal Cas offers competitive wages, on-going education (for those interested in pursuing), and state mandated testing for claims handling.


    Cal Cas is a smaller company, permanent advancement does take time however, management is aware of those that are looking to progress their careers with the company.

    Advice to Management

    Listen to your employees, invest in those employees who are invested in the company.

See All 83 Reviews

California Casualty Photos

California Casualty photo of: Living by the Code
California Casualty photo of: 'Tis the Season for Ugly Sweater Contests!
California Casualty photo of: 2016 Holiday Luncheon catered by Boston Market
California Casualty photo of: More Halloween Fun!
California Casualty photo of: Happy Halloween!
California Casualty photo of: The Employee Activity Committee did a drive to gather toiletries for Giving the Basics, a local charity in Kansas City that provides toiletries to kids in need.
See AllSee All

California Casualty Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

Interview Difficulty


Interview Difficulty



  1. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee in Glendale, AZ
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took a week. I interviewed at California Casualty (Glendale, AZ).


    HR calls and screens you and allows you to ask questiins. Very informative ND helpful and sets you up for ht to expect next. If you pass the screening you'll get a call from the hiring manager. They set up an appointment to interview you in person.

    Interview Questions



See All 23 Interviews

California Casualty Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at California Casualty? Share Your Experiences

California Casualty
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate